{"id":76327,"date":"2024-01-08T15:56:42","date_gmt":"2024-01-08T20:56:42","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=76327"},"modified":"2024-05-08T01:27:44","modified_gmt":"2024-05-08T05:27:44","slug":"enroll-users-in-jumpcloud-password-manager-admins","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/enroll-users-in-jumpcloud-password-manager-admins","title":{"rendered":"Enroll users in JumpCloud Password Manager: Admins"},"content":{"rendered":"\n<p>JumpCloud now offers a full feature password manager that is integrated into the JumpCloud product and all of our single sign-on applications. Admins and users will have a seamless authentication experience without relying on a third-party solution.<\/p>\n\n\n\n<p><strong>Prerequisites<\/strong><\/p>\n\n\n\n<ul>\n<li>Anyone wanting to enroll in Password Manager must be enrolled as a JumpCloud user, including admins. See <a href=\"https:\/\/jumpcloud.com\/support\/get-started-users\" target=\"_blank\" rel=\"noreferrer noopener\">Get Started: Users<\/a> to learn more.<\/li>\n\n\n\n<li>To take full advantage of Password Manager functionality, users should add JumpCloud Password Manager to their devices from the applicable app store or play store.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a><strong>Enroll User Groups in Password Manager<\/strong><\/h2>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\/admin\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to\u00a0<strong>User Authentication &gt; Password Manager<\/strong>.<br><img decoding=\"async\" width=\"2404\" height=\"888\" class=\"wp-image-82275\" style=\"width: 800px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal.png 2404w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal-300x111.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal-1024x378.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal-768x284.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal-1536x567.png 1536w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-main-screen-admin-portal-2048x756.png 2048w\" sizes=\"(max-width: 2404px) 100vw, 2404px\" \/><\/li>\n\n\n\n<li>Click the green&nbsp;<strong>+ Enroll by User Group<\/strong>&nbsp;button, or go to the <strong>Users<\/strong> tab and click the green <strong>Edit Group Enrollment<\/strong> button.<br><img decoding=\"async\" width=\"3026\" height=\"846\" class=\"wp-image-103142\" style=\"width: 800px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment.png\" alt=\"password manager users tab\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment.png 3026w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment-300x84.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment-1024x286.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment-768x215.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment-1536x429.png 1536w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/users-edit-group-enrollment-2048x573.png 2048w\" sizes=\"(max-width: 3026px) 100vw, 3026px\" \/><br><img decoding=\"async\" width=\"1504\" height=\"1136\" class=\"wp-image-103146\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/enroll-by-user-group.png\" alt=\"password manager enroll by user group modal with filter to hide dynamic groups\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/enroll-by-user-group.png 1504w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/enroll-by-user-group-300x227.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/enroll-by-user-group-1024x773.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/01\/enroll-by-user-group-768x580.png 768w\" sizes=\"(max-width: 1504px) 100vw, 1504px\" \/>\n<ul>\n<li>Use the <strong>filter by<\/strong> selection to <strong>Hide Dynamic Groups<\/strong>, if desired.<\/li>\n\n\n\n<li>Select the User Groups for enrollment.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Save<\/strong>&nbsp;to send the user invites.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card tip\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Tip:<\/strong> \n<p>Best practice is to select static user groups rather than dynamic user groups, since users could be unexpectedly removed from a dynamic group which will cause the user to be deactivated from Password Manager.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"4\">\n<li>You can view the\u00a0<strong>Service Status<\/strong>\u00a0of each invited user from the <strong>Users<\/strong> tab. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Remove User Groups<\/strong> in Password Manager<\/h2>\n\n\n\n<p>To remove user groups from Password Manager, follow these steps: <\/p>\n\n\n\n<ol>\n<li>Uncheck the box(es) next to the user group(s) that are currently bound to Password Manager.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong>. A confirmation dialog appears. In the textbox, type the number of groups you want to remove. <br><img decoding=\"async\" width=\"534\" height=\"417\" class=\"wp-image-109575\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/Click-Remove-to-proceed.png\" alt=\"password manager remove user group dialog\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/Click-Remove-to-proceed.png 534w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/04\/Click-Remove-to-proceed-300x234.png 300w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/li>\n\n\n\n<li>Click <strong>Remove User Group<\/strong> to proceed.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>If a user is removed from the group, or the group is removed from Password Manager, that user will be deactivated from Password Manager. If they then get re-enrolled, they will need to restore their passwords from their backup file.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>User Experience for Password Manager Enrollment<\/strong><\/h2>\n\n\n\n<ul>\n<li>The user will receive a Password Manager Invite email, and will be prompted to Download Password Manager.<br><img decoding=\"async\" width=\"1208\" height=\"1188\" class=\"wp-image-82274\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/pwm-invite-email.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-invite-email.png 1208w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-invite-email-300x295.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-invite-email-1024x1007.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-invite-email-768x755.png 768w\" sizes=\"(max-width: 1208px) 100vw, 1208px\" \/><\/li>\n<\/ul>\n\n\n\n<ul>\n<li>The user will follow prompts to download and launch the application.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>Here is the <a href=\"https:\/\/cdn.pwm.jumpcloud.com\/web\/download.html\" target=\"_blank\" rel=\"noreferrer noopener\">download link<\/a>, if needed.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ul>\n<li>Once the application is launched, the user will receive another email; this one contains a verification code to enter on the&nbsp;<strong>Verify Account<\/strong>&nbsp;page in the application.<br><img decoding=\"async\" width=\"1114\" height=\"1086\" class=\"wp-image-82277\" style=\"width: 500px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/pwm-verification-code-email.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-verification-code-email.png 1114w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-verification-code-email-300x292.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-verification-code-email-1024x998.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/04\/pwm-verification-code-email-768x749.png 768w\" sizes=\"(max-width: 1114px) 100vw, 1114px\" \/><\/li>\n<\/ul>\n\n\n\n<ul>\n<li>Once the account is verified, the user will be prompted to create and confirm a PIN.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>This PIN is how the user will access the application, and should be something the user can remember.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ul>\n<li>Once the PIN is confirmed enrollment is complete.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>JumpCloud now offers a full feature password manager that is integrated into the JumpCloud product and all of our single [&hellip;]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2845,2899],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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