{"id":75887,"date":"2023-06-05T13:11:47","date_gmt":"2023-06-05T17:11:47","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=75887"},"modified":"2024-06-26T11:46:53","modified_gmt":"2024-06-26T15:46:53","slug":"directory-insights","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/directory-insights","title":{"rendered":"Get Started: Directory Insights"},"content":{"rendered":"\n<p>Directory Insights (DI) is JumpCloud’s event logging and compliance feature. Directory Insights shines a light on audit trails leading up to critical events so you know the what, where, when, how, and who of your directory activities.<\/p>\n\n\n\n<p>You can use our RESTful API, PowerShell Module, and Administrator Portal to access event logs, see activity happening in your directory, and monitor user authentications to the User Portal, SAML SSO applications, RADIUS, and LDAP. <\/p>\n\n\n\n<p>Directory Insights supports events from the following JumpCloud services and logs the following information:<\/p>\n\n\n\n<ul>\n<li><strong>Alert Events<\/strong>: Creation and status updates of alerts in JumpCloud.<\/li>\n\n\n\n<li><strong>Directory Events<\/strong>: Activity in JumpCloud Portals, including admin changes in the directory and admin \/ user authentications to the Admin and User Portals. <\/li>\n\n\n\n<li><strong>Software (SAML) Events<\/strong>: User authentications to SAML applications.<\/li>\n\n\n\n<li><strong>RADIUS Events<\/strong>: User authentications to RADIUS used for WiFi and VPNs.<\/li>\n\n\n\n<li><strong>Systems Events <\/strong>(MacOS, Windows, and Linux):<strong>\u00a0<\/strong>User logins and authentications to devices, including agent-related events on lockout, OS upgrades and rollback events, password changes, and Full Disk Encryption.<\/li>\n\n\n\n<li><strong>LDAP Events<\/strong>: User authentications to LDAP, including LDAP bind and search event types.<\/li>\n\n\n\n<li><strong>MDM Events<\/strong>: MDM command results.<\/li>\n\n\n\n<li><strong>Managed Service Provider Events<\/strong> (MTP only): Activity in JumpCloud Multi-Tenant Portal (MTP) including admin changes, organization changes, and integration events.<\/li>\n\n\n\n<li><strong>SSO<\/strong>: When an authorized SSO connector is created, updated, or deleted, as well as when a user authenticates to an SSO application.<\/li>\n\n\n\n<li><strong>Password Manager<\/strong>: Invites, activations, and deactivation of users, as well as all events related to folders and their members, including their assigned permissions.<\/li>\n\n\n\n<li><strong>Object Storage<\/strong>: Creation, uploads, URL generation, and deletion of custom software apps. <\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"959\" height=\"481\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/directory_insights2.jpg\" alt=\"Directory Insights Services list in the JumpCloud Admin Portal. \" class=\"wp-image-110893\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/directory_insights2.jpg 959w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/directory_insights2-300x150.jpg 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/directory_insights2-768x385.jpg 768w\" sizes=\"(max-width: 959px) 100vw, 959px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">Enabling Directory Insights<\/h2>\n\n\n\n<p>Directory Insights is included in some of our package plans. See <a href=\"https:\/\/jumpcloud.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Pricing<\/a> for information on our package plans. To enable Directory Insights for your account, current customers can contact their Account Manager. New customers can contact us at <a href=\"mailto:directoryinsights@jumpcloud.com\">directoryinsights@jumpcloud.com<\/a>.<\/p>\n\n\n\n<p>Once this is available for your account, learn how to enable it in your Admin Portal in <a href=\"https:\/\/jumpcloud.com\/support\/settings-in-admin-portal#directory-insights\" target=\"_blank\" rel=\"noreferrer noopener\">Settings in the Admin Portal – Directory Insights<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Querying Directory Insights Data<\/h2>\n\n\n\n<p>After Directory Insights is enabled for your account, you can use the <a target=\"_blank\" href=\"https:\/\/docs.jumpcloud.com\/api\/insights\/directory\/1.0\/index.html\" rel=\"noreferrer noopener\">JumpCloud API<\/a> and JumpCloud <a target=\"_blank\" href=\"https:\/\/github.com\/TheJumpCloud\/support\/wiki\/Using-the-JumpCloud-PowerShell-Module#directory-insights-events-examples\" rel=\"noreferrer noopener\">PowerShell Module<\/a> to query and report Directory Insights information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Viewing and Exporting Directory Insights Data<\/h2>\n\n\n\n<p>You can view Directory Insights data in the Administrator Portal from <strong>Insights <\/strong>><strong> Directory<\/strong>. Learn about viewing and exporting data in the <a href=\"https:\/\/jumpcloud.com\/support\/view-the-directory-insights-data-activity-log\" target=\"_blank\" rel=\"noreferrer noopener\">View the DI Data Activity Log<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Directory Insights Data Retention<\/h2>\n\n\n\n<p>JumpCloud stores 90 days of event logs and removes logs older than 90 days. If you want to store data for longer periods of time, our <a href=\"https:\/\/jumpcloud.com\/support\/jumpcloud-directory-insights-aws-serverless-application\" target=\"_blank\" rel=\"noreferrer noopener\">AWS Serverless Application<\/a> automatically exports Directory Insights events to a customer’s S3, where you have options to store events for more than 90 days. See our <a href=\"https:\/\/docs.jumpcloud.com\/api\/insights\/directory\/1.0\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">API docs<\/a> for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Directory Insights (DI) is JumpCloud’s event logging and compliance feature. Directory Insights shines a light on audit trails leading up […]<\/p>\n","protected":false},"author":207,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2912,2853],"support_tag":[],"coauthors":[2843],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Started: Directory Insights - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn about how our Directory Insights shine a light on audit trails leading up to critical events so you know the what, where, when, how, and who of your directory activities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/directory-insights\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Started: Directory Insights\" \/>\n<meta property=\"og:description\" content=\"Browse the JumpCloud Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/directory-insights\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-26T15:46:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/directory_insights2.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"sashaharrington\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/directory-insights\",\"url\":\"https:\/\/jumpcloud.com\/support\/directory-insights\",\"name\":\"Get Started: Directory Insights - 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