{"id":75863,"date":"2023-05-08T16:25:52","date_gmt":"2023-05-08T20:25:52","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=75863"},"modified":"2023-06-20T11:04:14","modified_gmt":"2023-06-20T15:04:14","slug":"suspend-and-reactivate-users","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/suspend-and-reactivate-users","title":{"rendered":"Suspend and Reactivate Users"},"content":{"rendered":"\n

You can quickly manage user access to company resources by suspending and reactivating user accounts. You can freeze access to company resources when users are on leave for any length of time, or if their identity is compromised. When users return from leave and\/or their identity is secured, you can immediately reactivate accounts to their previous access level. <\/p>\n\n\n\n

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Note:<\/strong> Before reactivating, make any necessary access changes if appropriate.<\/p><\/div><\/div><\/div>\n\n\n\n

Suspended user accounts can\u2019t access any resources they\u2019re connected or assigned to, including email. Users with suspended accounts can\u2019t unlock or reset their password to regain access to their account. Access to a suspended account can only be regained if the account is reactivated by their IT admin.<\/p>\n\n\n\n

Reactivated accounts allow users access to all assigned resources again, including email. An admin can return users to a active state manually or via scheduled activation. Scheduled reactivation allows the admin to transition users between states on a specific date and time, minimizing the need to be available when a user resumes employment, while still providing them the right access, at the right time. This feature is ideal when:<\/p>\n\n\n\n