![](\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/tip-icon.png\"){kind=icon}
<\/p><\/div>
For general information on Conditional Access Policies, including a list of supported browsers, see Get Started: Conditional Access Policies<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Policies to get you started:<\/p>\n\n\n\n
- \n
- Relax user access to resources with a policy that doesn\u2019t require MFA when a user is on a JumpCloud managed device. <\/li>\n\n\n\n
- Allow access to the User Portal without MFA, but require MFA to access specific applications. <\/li>\n\n\n\n
- Increase security on user groups with a policy that requires MFA to access the User Portal.<\/li>\n\n\n\n
- Lock down access to resources with a policy that denies access when a user isn\u2019t in the office or on a VPN.<\/li>\n<\/ul>\n\n\n\n
![](\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\")
<\/p><\/div>Note:<\/strong> \nUsers need to meet the conditions of a policy for it to apply. For example, let’s say you create a policy for all your users that requires them to use MFA when they log in to the User Portal from a selected network. When your users aren\u2019t on the selected network and they log in to the User Portal, the Default Access Policy applies instead. Learn more: Set a Default Access Policy<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Configuring a New Access Policy<\/h2>\n\n\n\n
- \n
- Log in to the JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n
- Go to SECURITY MANAGEMENT<\/strong> > Conditional Policies<\/strong>.<\/li>\n\n\n\n
- From the list view, click ( +<\/strong> ), then select the Resource<\/strong> (User Portal, SSO Applications, or JumpCloud LDAP).<\/li>\n\n\n\n
- The new policy panel is where you create and enable an access policy. There are four main sections to complete: General Info, Assignments, Conditions, and Action.<\/li>\n<\/ol>\n\n\n\n
General Info<\/h3>\n\n\n\n
Give a policy a name and a description (optional) in this section. New policies are enabled by default, but if you want to create the policy now, and enable later, use the toggle to the left of this section.
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/capolicy-new-policy.png\")
<\/p>\n\n\n\nAssignments<\/h3>\n\n\n\n
The type of resource you\u2019re configuring the policy for is listed under Resources<\/strong>. When you\u2019re configuring an application policy, you can choose if the policy applies to specific applications or all of your applications. For all policies, you also choose if the policy applies to all of your users or specific user groups.<\/p>\n\n\n\n
- \n
- If there are User Groups you want to exclude from the policy, search for and select those user groups in the Excluded User Groups<\/strong> field.<\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Note:<\/strong> \n
If a user is in a group that’s included and in another group that’s excluded, they will be excluded from the policy. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/ca-policy-assignments-and-users.png\")
<\/p>\n\n\n\nConditions (Optional)<\/h3>\n\n\n\n
An access policy becomes a conditional access policy by adding a condition. Adding a condition is a Premium feature and is part of our Platform Prime plan. You can decide if any or all of the conditions need to be met for the policy to apply. <\/p>\n\n\n\n
<\/p><\/div>Note:<\/strong> \nAt most, you can add one of each type of Condition in a policy. <\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/ca-policy-conditions.png\")
<\/p>\n\n\n\n- \n
- For details on the various conditions which can be set, see the Conditions<\/a> section below.<\/li>\n<\/ul>\n\n\n\n
Action<\/h3>\n\n\n\n
- \n
- If you don\u2019t want to require MFA, set Access<\/strong> to Allowed<\/strong> and set Authentication<\/strong> to Password<\/strong>. <\/li>\n\n\n\n
- If you want to require MFA, set Access<\/strong> to Allowed<\/strong> and set Authentication<\/strong> to Password<\/strong> + MFA<\/strong>. <\/li>\n\n\n\n
- If you want to deny access, set Access<\/strong> to Denied<\/strong>. <\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Note:<\/strong> \n
Enrollment periods aren\u2019t honored by conditional access policies. When you configure and enable a conditional access policy that requires MFA, users who don’t have MFA set up are required to enroll in MFA the first time they log in to the resource.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Removing a Policy<\/h2>\n\n\n\n
To disable or delete an Access Policy:<\/strong><\/p>\n\n\n\n
- \n
- To disable a policy, select the policy from the list view and, in the policy details, toggle the policy status to Disabled<\/strong>.<\/li>\n\n\n\n
- To delete a policy, select the checkbox of the policy from the Conditional Access Policies list view and click Delete<\/strong> in the top right.
![\"Select](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/delete-cap.png\")
<\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Tip:<\/strong> \nConditional Access Policies work in conjunction with Default Access Policies. If none of the set conditional policies apply to a user, the Default Access Policies are enforced as fallback policies.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Understanding Conditions<\/h2>\n\n\n\n
An access policy created for the User Portal or SSO Applications becomes a conditional access policy when you add a condition. Adding a Condition is a Premium feature and is part of our Platform Prime plan.<\/p>\n\n\n\n
<\/p><\/div>Tip:<\/strong> \n- \n
- An and statement means that all specified conditions must be met for the policy to apply, which creates a more restrictive policy. To configure a Conditional Access Policy with an and statement, you need to select All<\/span> of the following conditions must match for this policy to apply<\/strong>.<\/li>\n\n\n\n
- An or statement means that at least one of the specified conditions must be met for the policy to apply, which creates a more flexible policy. To configure a Conditional Access Policy with an or statement in JumpCloud, the admin will need to select Any<\/span> of the following conditions must match for this policy to apply<\/strong>.<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n
\u200b\u200b\u200b\u200b\u200b\u200b\u200bDevice Management Condition<\/h3>\n\n\n\n
- \n
- Select Device<\/strong> Management<\/strong> as the Condition<\/strong>.<\/li>\n\n\n\n
- For this condition, Value<\/strong> is not editable and will remain JumpCloud Managed<\/strong>.<\/li>\n\n\n\n
- Select the Operator<\/strong> as Is<\/strong> if you want the conditional access policy to apply to users who are on a device that\u2019s managed by JumpCloud. <\/li>\n\n\n\n
- Select the Operator<\/strong> as Is Not<\/strong> if you want the conditional access policy to apply to users who are on a device that isn\u2019t managed by JumpCloud.<\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Note:<\/strong> \n
JumpCloud determines the management status of devices depending on their platform:<\/p>\n\n\n\n
- \n
- Desktop devices can use Device Trust Certificates or JumpCloud Go.\n
- \n
- See Manage Conditional Access Policy Certificates for Desktop<\/a><\/li>\n\n\n\n
- See Get Started: JumpCloud Go<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Mobile devices use Mobile Device Trust.\n
- \n
- See Get Started: Mobile Device Trust<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n<\/p><\/div>Tip:<\/strong> \n
Here’s a guided simulation: Conditional Access: Device Trust<\/a><\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Disk Encryption Condition<\/h3>\n\n\n\n
- \n
- Select Disk Encryption<\/strong> as the Condition<\/strong>.\n
- \n
- For this condition, Value<\/strong> is not editable and will remain Enabled on Device<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Select the Operator <\/strong>as Is<\/strong> if you want this policy to apply to devices with disk encryption enabled.\n
- \n
- This will not be allowed if the device condition is also set to Unmanaged, as it is not possible to detect disk encryption status on an unmanaged device.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Select the Operator<\/strong> as Is Not<\/strong> if you want this policy to apply to devices which do not have disk encryption enabled.
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/ca-policy-disk-encryption.png\")
<\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Note:<\/strong> \n- \n
- Qualification for encryption is BitLocker-enabled (Windows), FileVault policy applied (macOS), or root disk is encrypted (Linux).<\/li>\n\n\n\n
- Encryption status is checked at regular intervals, with two hours as a maximum interval between checks.<\/li>\n\n\n\n
- Action: Use the Action section to decide how the policy affects user authentication to selected resources. You can:\n
- \n
- Allow authentication into selected resources without MFA.<\/li>\n\n\n\n
- Allow authentication into selected resources with MFA.<\/li>\n\n\n\n
- Deny access to selected resources.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Disk Encryption Example<\/strong>: If you want your users to be denied access when they do not have disk encryption enabled on their device, we recommend that you create a conditional access policy specifically for that (creating one to allow access for devices with disk encryption will not deny access to those without disk encryption enabled).
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/ca-policy-disk-encryption-example.png\")
<\/p>\n\n\n\nIP Address Condition<\/h3>\n\n\n\n
- \n
- Select IP Address<\/strong> as the Condition<\/strong>.<\/li>\n\n\n\n
- Select the Operator<\/strong> as Is On List<\/strong> if you want the policy to apply to users who are on a network that\u2019s part of a selected IP list. <\/li>\n\n\n\n
- Select the Operator<\/strong> as Is Not On List<\/strong> if you want the policy to apply to users who aren\u2019t on a network that\u2019s part of a selected IP list.<\/li>\n\n\n\n
- For Value<\/strong>, select the IP lists to apply to this policy.
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/ca-policy-ip-address.png\")
<\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Tip:<\/strong> \nHere’s a guided simulation: Conditional Access: Network Trust<\/a><\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Location Condition<\/h3>\n\n\n\n
- \n
- Select Location <\/strong>as the Condition.<\/strong><\/li>\n\n\n\n
- Select the Operator<\/strong> as Is In Country<\/strong> if you want the policy to apply to users who are in a selected country.<\/li>\n\n\n\n
- Select the Operator<\/strong> as Is Not In Country<\/strong> if you want the policy to apply to users who aren\u2019t in a selected country. <\/li>\n\n\n\n
- For Value<\/strong>, choose the Countries you want included as part of the policy.
![\"\"](\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/04\/ca-policy-location.png\")
<\/li>\n<\/ul>\n\n\n\n<\/p><\/div>Note:<\/strong> \nThe Unknown Location option represents IP addresses that aren\u2019t mapped to a country.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
<\/p><\/div>Tip:<\/strong> \nHere’s a guided simulation: Conditional Access: Geolocation<\/a><\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n
Operating System Condition<\/h3>\n\n\n\n
- \n
- Select Operating System<\/strong> as the Condition<\/strong>.<\/li>\n\n\n\n
- Select the Operator<\/strong> as Is<\/strong> if you want the policy to apply to users who are on the selected device type(s).<\/li>\n\n\n\n
- Select the Operator<\/strong> as Is Not<\/strong> if you want the policy to apply to users who are not on the selected device type(s).<\/li>\n\n\n\n
- For Value<\/strong>, select the device category you want to apply the policy to.\n
- \n
- Desktop\n
- \n
- macOS<\/li>\n\n\n\n
- Windows<\/li>\n\n\n\n
- Linux<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Mobile\n
- \n
- iOS\/iPadOS<\/li>\n\n\n\n
- Android<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
![](\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\")
<\/p><\/div>Warning:<\/strong> \nIf users are logging in from non-managed devices, the Operating System information is not guaranteed to be 100% reliable.<\/p>\n <\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"
You can configure conditional access policies that relax or secure access to resources based on conditions like a user’s identity […]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2911,2854],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"\n
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- Desktop\n
- Select Disk Encryption<\/strong> as the Condition<\/strong>.\n
- See Get Started: Mobile Device Trust<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n
- Desktop devices can use Device Trust Certificates or JumpCloud Go.\n
- For details on the various conditions which can be set, see the Conditions<\/a> section below.<\/li>\n<\/ul>\n\n\n\n
- If there are User Groups you want to exclude from the policy, search for and select those user groups in the Excluded User Groups<\/strong> field.<\/li>\n<\/ul>\n\n\n\n