{"id":75431,"date":"2023-05-19T15:17:31","date_gmt":"2023-05-19T19:17:31","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=75431"},"modified":"2023-06-14T12:31:53","modified_gmt":"2023-06-14T16:31:53","slug":"windows-10-quick-assist-command","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/windows-10-quick-assist-command","title":{"rendered":"Windows 10 Quick Assist Command"},"content":{"rendered":"\n<p><img decoding=\"async\" width=\"234\" height=\"334\" class=\"wp-image-87146\" style=\"width: 150px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_logo.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_logo.png 234w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_logo-210x300.png 210w\" sizes=\"(max-width: 234px) 100vw, 234px\" \/><\/p>\n\n\n\n<p>Microsoft Windows devices ship with an application called Quick Assist. You can use JumpCloud Commands to launch the application on managed devices and connect remotely to them. <\/p>\n\n\n\n<p><strong>Prerequisites:<\/strong><\/p>\n\n\n\n<ul>\n<li>The <a href=\"https:\/\/jumpcloud.com\/support\/install-the-jumpcloud-powershell-module\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud PowerShell Module<\/a> must be installed and configured.<\/li>\n<\/ul>\n\n\n\n<p>To use Quick Assist with JumpCloud Commands:<\/p>\n\n\n\n<ol>\n<li>On an administrator&#8217;s Windows device, launch the <strong>Quick Assist<\/strong> application and choose the <strong>Give assistance &#8211; Assist another person<\/strong> option. <\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\"\/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>This requires a connected Microsoft account as seen in the screenshot.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"362\" height=\"623\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_launch.png\" alt=\"\" class=\"wp-image-87168\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_launch.png 362w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_launch-174x300.png 174w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"362\" height=\"578\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_code.png\" alt=\"\" class=\"wp-image-87169\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_code.png 362w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_code-188x300.png 188w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/figure>\n\n\n\n<ol start=\"2\">\n<li>Connect to the <a href=\"https:\/\/jumpcloud.com\/support\/install-the-jumpcloud-powershell-module\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud PowerShell Module<\/a> and import the command into the JumpCloud Console by running the following PS Module command:<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>Import-JCCommand -URL &#8216;https:\/\/git.io\/Jv5eg&#8217;;<\/p>\n<\/div><\/div>\n\n\n\n<ul>\n<li>This will import the <strong>Start Quick Assist Session<\/strong> command into the JumpCloud console to be deployed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"277\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_gh_command-1024x277.png\" alt=\"\" class=\"wp-image-87170\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_gh_command-1024x277.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_gh_command-300x81.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_gh_command-768x208.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_gh_command.png 1048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"3\">\n<li>The command now appears in JumpCloud Commands console, and can be associated to the required target devices.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"901\" height=\"465\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_command_console.png\" alt=\"\" class=\"wp-image-87171\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_command_console.png 901w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_command_console-300x155.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_command_console-768x396.png 768w\" sizes=\"(max-width: 901px) 100vw, 901px\" \/><\/figure>\n\n\n\n<ol start=\"4\">\n<li>Run the command on a device to launch the <strong>Quick Assist<\/strong> application in the user session. This prompts the end user to input the <strong>code from assistant<\/strong>. This would be given from the administrator over the phone or chat.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"356\" height=\"613\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_code_from_assistant.png\" alt=\"\" class=\"wp-image-87178\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_code_from_assistant.png 356w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_code_from_assistant-174x300.png 174w\" sizes=\"(max-width: 356px) 100vw, 356px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"350\" height=\"517\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_share_screen-1.png\" alt=\"\" class=\"wp-image-87180\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_share_screen-1.png 350w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_share_screen-1-203x300.png 203w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/figure>\n\n\n\n<ul>\n<li>The user is also prompted for confirmation to allow the session to connect.<\/li>\n<\/ul>\n\n\n\n<ol start=\"5\">\n<li>The administrator&#8217;s Quick Assist app will then connect and allow the control, sharing, annotation and clipboard sharing via the app.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_admin_session-1024x768.png\" alt=\"\" class=\"wp-image-87181\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_admin_session-1024x768.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_admin_session-300x225.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_admin_session-768x576.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/win_quick_assist_admin_session.png 1282w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Windows devices ship with an application called Quick Assist. You can use JumpCloud Commands to launch the application on [&hellip;]<\/p>\n","protected":false},"author":203,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2895,2852,2924],"support_tag":[],"coauthors":[2837,3011],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Windows 10 Quick Assist Command - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to leverage Quick Assist for remote support sessions on Windows devices utilizing JumpCloud Commands.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/windows-10-quick-assist-command\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Windows 10 Quick Assist Command\" \/>\n<meta property=\"og:description\" content=\"Learn how to leverage Quick Assist for remote support sessions on Windows devices utilizing JumpCloud Commands.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/windows-10-quick-assist-command\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-14T16:31:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/win_quick_assist_logo.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"derekpietras, nickconrad\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/windows-10-quick-assist-command\",\"url\":\"https:\/\/jumpcloud.com\/support\/windows-10-quick-assist-command\",\"name\":\"Windows 10 Quick Assist Command - 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