{"id":75229,"date":"2023-06-05T13:12:08","date_gmt":"2023-06-05T17:12:08","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=75229"},"modified":"2025-02-06T10:41:15","modified_gmt":"2025-02-06T15:41:15","slug":"configure-a-wap-vpn-or-router-for-radius","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/configure-a-wap-vpn-or-router-for-radius","title":{"rendered":"Configure a WAP, VPN, or Router for RADIUS"},"content":{"rendered":"\n<p>The JumpCloud RADIUS infrastructure has been updated, and requires changes to the existing RADIUS IP addresses used for this application. The list given under the <strong>Configuration<\/strong> section should be used for all RADIUS apps and\/or devices. Update any app and\/or device using RADIUS with the IPs listed on this page.<\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>This help article is to be used in conjunction with <a href=\"https:\/\/jumpcloud.com\/support\/radius-configuration-and-authentication\" target=\"_blank\" rel=\"noreferrer noopener\">RADIUS Configuration and Authentication<\/a>.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p><strong>Prerequisites:<\/strong><\/p>\n\n\n\n<ul>\n<li>Device or service endpoint that supports RADIUS and either EAP-PEAP\/MSCHAPv2 or EAP-TTLS\/PAP authentication methods.\u00a0 Simple PAP may also be used, but we highly recommend you use a more secure authentication protocol such as EAP-PEAP\/MSCHAPv2 or EAP-TTLS\/PAP<\/li>\n\n\n\n<li>Port 1812\/UDP to our RADIUS service endpoints (RADIUS Accounting on 1813 is not supported)<\/li>\n\n\n\n<li>If using EAP-TTLS (we suggest most users use EAP-PEAP\/MSCAHAPv2 as setup is easier), update the <a href=\"https:\/\/jumpcloud.com\/support\/update-radius-certificates-for-eap-ttls-systems\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud RADIUS server certificate<\/a>.<\/li>\n\n\n\n<li>The Shared Secret from the JumpCloud RADIUS Server configuration in JumpCloud Admin Portal.<br><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-configuration\">Configuration<\/h2>\n\n\n\n<p>The following is general information for setting up RADIUS on a device or service endpoint. Please refer to your vendor&#8217;s documentation for specific configuration details, or for a specific example, see <a href=\"https:\/\/jumpcloud.com\/support\/configure-cisco-meraki-wap-to-use-cloud-radius\" target=\"_blank\" rel=\"noreferrer noopener\">Configure a Cisco Meraki WAP to Use Cloud RADIUS<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-new-radius-ip-addresses\">New RADIUS IP Addresses<\/h3>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<ul>\n<li>Beginning<strong> February 6, 2025<\/strong> JumpCloud\u2019s RADIUS service supports AnyCast Routing.\u00a0<\/li>\n\n\n\n<li>There will now only be <strong>two<\/strong> IP addresses used in the configuration regardless of region.\u00a0<\/li>\n\n\n\n<li>AnyCast will automatically route RADIUS requests to the JumpCloud RADIUS server nearest to the device or service endpoint sending the request.\u00a0<\/li>\n\n\n\n<li>Configure either IP address as the primary or backup address.<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-291\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"3\"\n           data-rows=\"2\"\n           data-wpID=\"291\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell wpdt-bold wpdt-merged-cell \"\n                 colspan=\"2\"  rowspan=\"1\"                 data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:69.512195121951%;                padding:10px;\n                \"\n                >\n                                IP Addresses                <\/th>\n                                                        <th class=\"wpdt-cell wpdt-bold\"\n                                    data-cell-id=\"C1\"\n                data-col-index=\"2\"\n                data-row-index=\"0\"\n                style=\" width:30.487804878049%;                padding:10px;\n                \"\n                >\n                                Port                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                76.223.67.151                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                75.2.116.112                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"C2\"\n                data-col-index=\"2\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                1812                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-outdated-ip-addresses\">Old RADIUS IP Addresses<\/h3>\n\n\n\n<p>The following RADIUS IP addresses will <strong>no longer be available after May 6, 2025<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-277\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"3\"\n           data-rows=\"6\"\n           data-wpID=\"277\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell wpdt-bold wpdt-align-center\"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:33.333333333333%;                padding:10px;\n                \"\n                >\n                                IP Address                <\/th>\n                                            <th class=\"wpdt-cell wpdt-bold wpdt-align-center\"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:33.333333333333%;                padding:10px;\n                \"\n                >\n                                RADIUS URL                <\/th>\n                                            <th class=\"wpdt-cell wpdt-bold wpdt-align-center\"\n                                    data-cell-id=\"C1\"\n                data-col-index=\"2\"\n                data-row-index=\"0\"\n                style=\" width:33.333333333333%;                padding:10px;\n                \"\n                >\n                                Geolocation                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                18.204.0.31                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                us1.radius.jumpcloud.com                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C2\"\n                data-col-index=\"2\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                US East                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                54.203.27.225                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                us2.radius.jumpcloud.com                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C3\"\n                data-col-index=\"2\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                US West                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A4\"\n                data-col-index=\"0\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                18.194.159.20                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B4\"\n                data-col-index=\"1\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                eu1.radius.jumpcloud.com                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C4\"\n                data-col-index=\"2\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                EU                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A5\"\n                data-col-index=\"0\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                18.182.131.248                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B5\"\n                data-col-index=\"1\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                ap1.radius.jumpcloud.com                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C5\"\n                data-col-index=\"2\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                APAC                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"A6\"\n                data-col-index=\"0\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                108.137.84.29                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B6\"\n                data-col-index=\"1\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                idn.radius.jumpcloud.com                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C6\"\n                data-col-index=\"2\"\n                data-row-index=\"5\"\n                style=\"                padding:10px;\n                \"\n                >\n                                APSE                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<p>Encryption\/Authentication Mode:<\/p>\n\n\n\n<ul>\n<li>WPA2 Enterprise<\/li>\n\n\n\n<li>WPA2 with RADIUS<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>&#8220;WPA2 with RADIUS&#8221; is not available on all WAP and Router devices, and will vary by hardware vendor.\u00a0 Please refer to your vendor documentation for further information.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tls\">TLS<\/h2>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card important\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/important-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Important:<\/strong> \n<ul>\n<li>When transitioning to the new AnyCast IP addresses, TLSv1.0 and TLSv1.1 will <strong>not support <\/strong>RADIUS requests to JumpCloud.\u00a0<\/li>\n\n\n\n<li>Use your networking equipment vendor\u2019s monitoring and administration tools to help discover any devices on your network still attempting to authenticate with TLSv1.0\/v1.1.<\/li>\n\n\n\n<li>If any devices are still using the obsolete TLSv1.0 or TSLv1.1 protocol for RADIUS authentication, update them to <strong>at least TLS version 1.2<\/strong> as soon as possible.\u00a0<\/li>\n\n\n\n<li>You must enable these device updates before transitioning to the new AnyCast IP addresses.<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-testing-the-connection\"><strong>Testing the connection<\/strong><\/h2>\n\n\n\n<ul>\n<li>Authenticate using the JumpCloud username and password, or email address and password.<\/li>\n\n\n\n<li>Test the authentication directly from the device (If supported).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-debugging\">Debugging<\/h2>\n\n\n\n<p>For more information on troubleshooting and debugging your RADIUS configuration, see <a href=\"https:\/\/jumpcloud.com\/support\/troubleshooting-radius-server-authentication\" target=\"_blank\" rel=\"noreferrer noopener\">Troubleshoot: RADIUS Server Authentication<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The JumpCloud RADIUS infrastructure has been updated, and requires changes to the existing RADIUS IP addresses used for this application. [&hellip;]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2845,2897],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Configure a WAP, VPN, or Router for RADIUS - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to configure a WAP, VPN, or Router for RADIUS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/configure-a-wap-vpn-or-router-for-radius\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configure a WAP, VPN, or Router for RADIUS\" \/>\n<meta property=\"og:description\" content=\"Learn how to configure a WAP, VPN, or Router for RADIUS.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/configure-a-wap-vpn-or-router-for-radius\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-06T15:41:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"jenniferklein\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/configure-a-wap-vpn-or-router-for-radius\",\"url\":\"https:\/\/jumpcloud.com\/support\/configure-a-wap-vpn-or-router-for-radius\",\"name\":\"Configure a WAP, VPN, or Router for RADIUS - 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