{"id":74876,"date":"2023-06-05T13:11:52","date_gmt":"2023-06-05T17:11:52","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=74876"},"modified":"2025-01-10T02:02:05","modified_gmt":"2025-01-10T07:02:05","slug":"understand-alerts","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/understand-alerts","title":{"rendered":"Understand Legacy Alerts"},"content":{"rendered":"\n

Before the introduction of JumpCloud’s Device Monitoring and Alerting service, the JumpCloud Admin Portal generated configuration alerts to notify users of changes related to security, users, and groups, allowing proactive resolution. These alerts are now available in the Legacy Alerts<\/strong> section.<\/p>\n\n\n\n

<\/p><\/div>

Note:<\/strong> \n

While Legacy Alerts<\/strong> remain accessible, we do not plan to update or expand upon them in future as we focus on the new and improved Device Monitoring and Alerting system. See Get Started: Device Monitoring and Alerting<\/a> to learn more.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

To view Legacy Alert<\/strong>s:<\/p>\n\n\n\n

    \n
  1. Log in to the JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n
  2. Go to the top menu and click\u00a0the Alerts<\/strong> bell icon.<\/li>\n\n\n\n
  3. On the Alerts <\/strong>page, click Legacy Alerts<\/strong>.<\/li>\n\n\n\n
  4. The Configuration Alerts<\/strong> page displays all the configuration alerts generated by the system.<\/li>\n<\/ol>\n\n\n\n

    Security Alert(s)<\/strong><\/h2>\n\n\n\n

    The following conditions create a Security Alert:<\/p>\n\n\n\n

      \n
    • File changes<\/strong> – A change to either of these files external to the agent, such as a manual change with useradd (Linux only):<\/li>\n\n\n\n
    • \/etc\/passwd<\/li>\n\n\n\n
    • \/etc\/shadow<\/li>\n<\/ul>\n\n\n\n

      Notification: <\/strong>Your \/etc\/passwd file has changed outside of JumpCloud on system_name.<\/em>
      Action:<\/strong> This alert can be dismissed and may justify further investigation of the change on the system itself.<\/p>\n\n\n\n

      User Conflict(s)<\/strong><\/h2>\n\n\n\n

      UID conflict when binding a user<\/strong><\/p>\n\n\n\n

        \n
      • Notification: <\/strong>Existing User. “Conflicting UID with user username<\/em>.”<\/li>\n\n\n\n
      • Detail: <\/strong>The user will not be provisioned to the system until the conflict is resolved.<\/li>\n\n\n\n
      • Action: <\/strong>Correct the UID in either JumpCloud or the system.<\/li>\n\n\n\n
      • Group Conflict(s)<\/strong><\/li>\n<\/ul>\n\n\n\n

        GID conflict binding a user<\/strong><\/p>\n\n\n\n

          \n
        • Notification: <\/strong>Existing User. “Conflicting group that has other users assigned to it for GID n.”<\/em><\/li>\n\n\n\n
        • Detail: <\/strong>The GID assigned to the user in JumpCloud is already assigned to another group of users on the system.<\/li>\n\n\n\n
        • Action: <\/strong>The GID discrepancy should be resolved either in the console or the system in order to take over the account. <\/li>\n<\/ul>\n\n\n\n

          GID conflict creating Linux group<\/strong><\/p>\n\n\n\n

            \n
          • Notification: “<\/strong>Group groupname<\/em> wasn’t created. There is already a group on the system with a GID of n<\/em>.” <\/li>\n\n\n\n
          • Detail: <\/strong>A Group of Users has been created where the GID is the same as a GID that already exists on the system and the group name in the Group of Users does not match the group name on the system.  <\/li>\n\n\n\n
          • Action: <\/strong>To manage an existing group on a system, the group name and GID in the Group of Users must match the system. To create a new group, both the group name and the GUID must be unique.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

            Before the introduction of JumpCloud’s Device Monitoring and Alerting service, the JumpCloud Admin Portal generated configuration alerts to notify users […]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[],"support_tag":[],"coauthors":[2842],"acf":[],"yoast_head":"\nUnderstand Legacy Alerts - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to understand the configuration alerts that appear in the JumpCloud admin portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/understand-alerts\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Understand Legacy Alerts\" \/>\n<meta property=\"og:description\" content=\"Learn how to understand the configuration alerts that appear in the JumpCloud admin portal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/understand-alerts\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-10T07:02:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"pamkellman\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/understand-alerts\",\"url\":\"https:\/\/jumpcloud.com\/support\/understand-alerts\",\"name\":\"Understand Legacy Alerts - 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