{"id":74727,"date":"2023-06-05T13:10:51","date_gmt":"2023-06-05T17:10:51","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=74727"},"modified":"2024-10-07T13:52:35","modified_gmt":"2024-10-07T17:52:35","slug":"uninstall-the-agent","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/uninstall-the-agent","title":{"rendered":"Uninstall the JumpCloud Agent"},"content":{"rendered":"\n<p>If you don&#8217;t want JumpCloud to manage a device, remove the following components:<\/p>\n\n\n\n<ul>\n<li>The device&#8217;s record from the Admin Portal.<\/li>\n\n\n\n<li>The agent from the local device.<\/li>\n\n\n\n<li>Any JumpCloud policies on the local device.<\/li>\n<\/ul>\n\n\n\n<p>If a device is active, all of these components are automatically removed for you. You can find the status of a device in the Admin Portal in the Devices list. Depending on the device status, the agent&#8217;s components are uninstalled in the following ways:<\/p>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n    <h3 class=\"wpdt-c\"\n        id=\"wdt-table-title-27\">Component Uninstall Based on Device Status<\/h3>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-27\"\n           style=\"border-collapse:collapse;\n                   border-spacing:1px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"4\"\n           data-rows=\"3\"\n           data-wpID=\"27\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                Status                <\/th>\n                                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                Device Record                <\/th>\n                                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"C1\"\n                data-col-index=\"2\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                Agent                <\/th>\n                                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"D1\"\n                data-col-index=\"3\"\n                data-row-index=\"0\"\n                style=\" width:25%;                padding:10px;\n                \"\n                >\n                                Policies                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left wpdt-bold\"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Active, System Reporting                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Removed                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"C2\"\n                data-col-index=\"2\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Removed                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"D2\"\n                data-col-index=\"3\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Removed                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell wpdt-align-left wpdt-bold\"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Inactive, System Not Reporting                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Removed                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"C3\"\n                data-col-index=\"2\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Not removed                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"D3\"\n                data-col-index=\"3\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Not removed                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<ul>\n<li>If the device has a status of <strong>Active, System Reporting<\/strong> when it&#8217;s deleted from the Admin Portal, the device&#8217;s record, the JumpCloud agent, and policies are automatically removed.<\/li>\n\n\n\n<li>If the device has a status of <strong>Inactive, System Not Reporting<\/strong> when it&#8217;s deleted from the Admin Portal, only the device&#8217;s record is removed. To complete the uninstall process, you need to log on to that device and manually remove the agent and policies.<\/li>\n<\/ul>\n\n\n\n<p>There are two methods to uninstall the agent:<\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#using-the-admin-portal-to-uninstall-the-agent\">Using the Admin Portal to Uninstall the Agent<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#using-the-jumpcloud-api-to-uninstall-the-agent\">Using the JumpCloud API to Uninstall the Agent<\/a><\/li>\n<\/ul>\n\n\n\n<p>Both of these tools can uninstall all agent components from Mac, Windows, and Linux devices.<\/p>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul>\n<li>In rare cases, policies aren&#8217;t removed automatically from Windows devices. If this happens, you can <a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#manually-remove-jumpcloud-policies-from-a-windows-device\">manually remove Windows policies<\/a>.<\/li>\n\n\n\n<li>Uninstalling the agent from a device should be used as a last resort if the device is no longer online or communicating with JumpCloud.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-using-the-admin-portal-to-uninstall-the-agent\">Using the Admin Portal to Uninstall the Agent<\/h2>\n\n\n\n<p>When you remove the agent from a device, all associated policies, files, and directories are also removed. See the complete list in <a href=\"https:\/\/jumpcloud.com\/support\/agent-compatibility-system-requirements-and-impacts\" target=\"_blank\" rel=\"noreferrer noopener\">Agent Compatibility, System Requirements, and Impacts<\/a>.<\/p>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul>\n<li>If you log on to a device and manually remove the agent first, a record remains in the Admin Portal. You can use these steps to remove only the device record if the device has a status of <strong>Inactive, System Not Reporting<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><strong>To uninstall the agent from the Admin Portal<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Log in to the Admin Portal: https:\/\/console.jumpcloud.com.<\/li>\n\n\n\n<li>Go to <strong>Device Management<\/strong> &gt; <strong>Devices<\/strong>.<\/li>\n\n\n\n<li>Select the device you want to stop managing. To uninstall all JumpCloud components associated with the device, make sure it has a status of <strong>Active, System Reporting<\/strong>.<\/li>\n\n\n\n<li>Click <strong>delete<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>The device&#8217;s record is removed from the Admin Portal.<\/p>\n\n\n\n<ul>\n<li>If the device has a status of <strong>Active, System Reporting<\/strong> when it&#8217;s deleted from the Admin Portal, the JumpCloud agent and policies are also automatically removed.<\/li>\n\n\n\n<li>If the device has a status of <strong>Inactive, System Not Reporting<\/strong> when it&#8217;s deleted from the Admin Portal, you need to log in to that device and manually remove the agent and policies.<\/li>\n\n\n\n<li>It can take up to two minutes for the agent and all associated files to be uninstalled from the local device.<\/li>\n<\/ul>\n\n\n\n<p><strong>Best Practice<\/strong>:<\/p>\n\n\n\n<p>If you&#8217;re removing the agent from a Windows device, verify the JumpCloud policies have been removed by running this command as administrator:<\/p>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>gpresult \/Scope Computer \/v<\/p>\n<\/div><\/div>\n\n\n\n<p>If they remain, you need to <a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#manually-remove-jumpcloud-policies-from-a-windows-device\">manually remove policies from the Windows device<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-using-the-jumpcloud-api-to-uninstall-the-agent\">Using the JumpCloud API to Uninstall the Agent<\/h2>\n\n\n\n<p>Follow these steps to run a curl command to access the JumpCloud API and uninstall the agent. The JumpCloud API allows interaction with JumpCloud resources such as commands, devices, and users.<\/p>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul>\n<li>Deleting a device through the JumpCloud API can take up to a minute to complete.<\/li>\n\n\n\n<li>When you remove the agent from a device, all associated policies, files, and directories are also removed. See the complete list in the <a href=\"https:\/\/jumpcloud.com\/support\/agent-compatibility-system-requirements-and-impacts\" target=\"_blank\" rel=\"noreferrer noopener\">Agent Compatibility, System Requirements, and Impacts<\/a> article.<\/li>\n\n\n\n<li>If you log on to a device and manually remove the agent first, a record remains in the Admin Portal. You can use these steps to remove only the system record if the system has a status of<strong> Inactive, System Not Reporting<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><strong>To uninstall the agent from the Admin Portal<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Review the API documentation to determine, based on your type of integration, which version of the JumpCloud API to use.<\/li>\n\n\n\n<li>Use the following sample request, replacing <strong>SystemID<\/strong> and <strong>API_KEY <\/strong>with the values specific to the device you want to stop managing. For definitions of keys, path parameters, and headers, review the API documentation for <a href=\"https:\/\/docs.jumpcloud.com\/api\/1.0\/index.html#tag\/Systems\/operation\/systems_delete\">Delete command<\/a>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>curl -X DELETE https:\/\/console.jumpcloud.com\/api\/systems\/{SystemID} \\<br>-H &#8216;Accept: application\/json&#8217; \\<br>-H &#8216;Content-Type: application\/json&#8217; \\<br>-H &#8216;x-api-key: {API_KEY}&#8217;<\/p>\n<\/div><\/div>\n\n\n\n<p>When the command completes successfully, the system&#8217;s record is removed from the Admin Portal.<\/p>\n\n\n\n<ul>\n<li>If the device has a status of <strong>Active, System Reporting<\/strong> when it&#8217;s deleted from the Admin Portal, the JumpCloud agent and policies are also automatically removed.<\/li>\n\n\n\n<li>If the device has a status of <strong>Inactive, System Not Reporting<\/strong> when it&#8217;s deleted from the Admin Portal, you need to log on to that system and manually remove the agent and policies.<\/li>\n<\/ul>\n\n\n\n<p><strong>Best Practice<\/strong>:<\/p>\n\n\n\n<ul>\n<li>If you&#8217;re removing the agent from a Windows device, verify the JumpCloud policies have been removed by running this command as administrator:<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>gpresult \/Scope Computer \/v<\/p>\n<\/div><\/div>\n\n\n\n<p>If they remain, you must <a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#manually-remove-jumpcloud-policies-from-a-windows-device\">manually remove policies from the Windows devices<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-manually-remove-the-agent-from-an-inactive-device\">Manually Remove the Agent from an Inactive Device<\/h2>\n\n\n\n<p>You should use these steps only if you want to uninstall the agent from a device that has a status of <strong>Inactive, System Not Reporting<\/strong> in the Admin Portal.<\/p>\n\n\n\n<p><strong>Considerations<\/strong>:<\/p>\n\n\n\n<ul>\n<li>If the device has a status of <strong>Active, System Reporting<\/strong>, you should remove all agent components automatically using either the <a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#using-the-admin-portal-to-uninstall-the-agent\">Admin Portal<\/a> or the <a href=\"https:\/\/jumpcloud.com\/?post_type=support&amp;p=74727&amp;preview=true#using-the-jumpcloud-api-to-uninstall-the-agent\">JumpCloud API<\/a>.<\/li>\n\n\n\n<li>If you log on to a device and manually remove the agent first, a record remains in the Admin Portal. You also need to remove the record using either the Admin Portal or the JumpCloud API.<\/li>\n<\/ul>\n\n\n\n<p><strong>To manually remove the agent<\/strong>:<br>Use the steps in the following table for the OS on your system.<\/p>\n\n\n\n<div class=\"wp-block-wpdatatables-wpdatatables-gutenberg-block\">\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n\"\n    >\n        <table id=\"wpdtSimpleTable-28\"\n           style=\"border-collapse:collapse;\n                   border-spacing:1px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"3\"\n           data-rows=\"5\"\n           data-wpID=\"28\"\n           data-responsive=\"0\"\n           data-has-header=\"1\">\n\n                    <thead>        <tr class=\"wpdt-cell-row \" >\n                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"A1\"\n                data-col-index=\"0\"\n                data-row-index=\"0\"\n                style=\" width:33.333333333333%;                padding:10px;\n                \"\n                >\n                                OS                <\/th>\n                                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"B1\"\n                data-col-index=\"1\"\n                data-row-index=\"0\"\n                style=\" width:33.333333333333%;                padding:10px;\n                \"\n                >\n                                Uninstall Steps                <\/th>\n                                            <th class=\"wpdt-cell \"\n                                    data-cell-id=\"C1\"\n                data-col-index=\"2\"\n                data-row-index=\"0\"\n                style=\" width:33.333333333333%;                padding:10px;\n                \"\n                >\n                                Notes                <\/th>\n                                        <\/tr>\n                    <tbody>        <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"A2\"\n                data-col-index=\"0\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Mac                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B2\"\n                data-col-index=\"1\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                <div data-type-content=\"wpdt-html-content\">\n<ol>\n<li>Download the <a href=\"https:\/\/github.com\/TheJumpCloud\/support\/releases\/download\/mac_agent_uninstaller_v1.0.0\/remove_mac_agent.sh\">remove Mac agent script<\/a>.<\/li>\n<li>Run the script:\n<pre>sudo sh remove_mac_agent.sh<\/pre>\n<\/li>\n<li>Approve Terminal access when prompted.<\/li>\n<\/ol>\n<\/div>                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C2\"\n                data-col-index=\"2\"\n                data-row-index=\"1\"\n                style=\"                padding:10px;\n                \"\n                >\n                                <div data-type-content=\"wpdt-html-content\"><p>You need an administrator password to run the sudo command.<\/p><\/div>                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"A3\"\n                data-col-index=\"0\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Windows                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B3\"\n                data-col-index=\"1\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                <div data-type-content=\"wpdt-html-content\"><ol>\n<li>Open the <strong>Control Panel<\/strong>.<\/li>\n<li>Click <strong>Programs and Features<\/strong>.<\/li>\n<li>Click JumpCloud agent (\"JumpCloud v1.0\").<\/li>\n<li>Click <strong>Uninstall<\/strong>.<\/li>\n<\/ol><\/div>                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"C3\"\n                data-col-index=\"2\"\n                data-row-index=\"2\"\n                style=\"                padding:10px;\n                \"\n                >\n                                <div data-type-content=\"wpdt-html-content\">\n<p>For specific files, directories, and registry keys modified by the Windows Agent, see <a href=\"..\/support\/agent-compatibility-system-requirements-and-impacts#changes-made-to-your-windows-device-during-installation\">Changes Made to Your Windows Device During Installation<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/div>                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"A4\"\n                data-col-index=\"0\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Debian\/Ubuntu                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B4\"\n                data-col-index=\"1\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                <div data-type-content=\"wpdt-html-content\"><ol>\n<li>Log on to the device as an administrator.<\/li>\n<li>Open a command prompt.<\/li>\n<li>At the prompt, type:<br \/>\n<pre>service jcagent stop<br \/>apt-get remove jcagent<br \/>rm -rf \/opt\/jc<\/pre>\n<\/li>\n<\/ol><\/div>                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"C4\"\n                data-col-index=\"2\"\n                data-row-index=\"3\"\n                style=\"                padding:10px;\n                \"\n                >\n                                -                <\/td>\n                                        <\/tr>\n                            <tr class=\"wpdt-cell-row \" >\n                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"A5\"\n                data-col-index=\"0\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                Amazon\/CentOS\/RHEL                <\/td>\n                                            <td class=\"wpdt-cell wpdt-align-left\"\n                                    data-cell-id=\"B5\"\n                data-col-index=\"1\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                <div data-type-content=\"wpdt-html-content\"><ol>\n<li>Log on to the device as an administrator.<\/li>\n<li>Open a command prompt.<\/li>\n<li>At the prompt, type:<br \/>\n<pre>service jcagent stop<br \/>yum remove jcagent<br \/>rm -rf \/opt\/jc&nbsp;<\/pre>\n<\/li>\n<\/ol><\/div>                <\/td>\n                                            <td class=\"wpdt-cell \"\n                                    data-cell-id=\"C5\"\n                data-col-index=\"2\"\n                data-row-index=\"4\"\n                style=\"                padding:10px;\n                \"\n                >\n                                -                <\/td>\n                                        <\/tr>\n                    <\/table>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-manually-remove-jumpcloud-policies-from-a-windows-device\">Manually Remove JumpCloud Policies from a Windows Device<\/h2>\n\n\n\n<p>Follow these steps only after you have uninstalled the agent. If the JumpCloud policies weren&#8217;t automatically removed, you can manually remove them from the Windows device.<\/p>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card warning\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/warning-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Warning:<\/strong> \n<p>When you clear the device&#8217;s local Group Policy cache, you&#8217;re removing not only JumpCloud policies, but all other policies that have been applied, including Windows User and Group policies.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<p>In these steps, you&#8217;ll use the <strong>secedit<\/strong> command to clear the system&#8217;s local Group Policy cache. The <strong>secedit<\/strong> command lets you configure the current device&#8217;s security settings stored in a database.<\/p>\n\n\n\n<p><strong>To remove JumpCloud policies from a Windows device<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Log on to the device as an administrator.<\/li>\n\n\n\n<li>Verify JumpCloud policies are removed after an uninstallation by running this command:<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>gpresult \/Scope Computer \/v<\/p>\n<\/div><\/div>\n\n\n\n<ol start=\"3\">\n<li>If group policies are listed, open a PowerShell terminal.<\/li>\n\n\n\n<li>At the prompt, type this command:<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-code-block code-block\"><div class=\"code-block-snippet is-type-body-default\">\n<p>secedit \/configure \/cfg $env:windir\\inf\\defltbase.inf \/db defltbase.sdb \/verbose<br>Remove-Item $env:windir\\System32\\GroupPolicyUsers<br>Remove-Item $env:windir\\System32\\GroupPolicy<br>gpupdate \/force<\/p>\n<\/div><\/div>\n\n\n\n<ol start=\"5\">\n<li>After you run this command, you need to reapply any Windows User and Group policies that are required by your organization.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-device-status-after-removing-jumpcloud\">Device Status After Removing JumpCloud<\/h2>\n\n\n\n<p>When you remove JumpCloud from a device, either by deleting the device in the Admin Portal, or by&nbsp;manually removing the agent&nbsp;from the system, the following will occur:<\/p>\n\n\n\n<ol>\n<li>The JumpCloud agent will be removed from the system.<\/li>\n\n\n\n<li>All users on the system will remain unaffected regardless of whether they were provisioned by JumpCloud or were pre-existing and taken over by JumpCloud.&nbsp;<\/li>\n\n\n\n<li>All user data and permissions on the system remain as is.<\/li>\n\n\n\n<li>Any commands set up to run on that system via JumpCloud Commands will no longer run, regardless of how those commands are launched (this means you&#8217;ll need to move any scheduled commands manually in cron or another scheduling tool).<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-your-data-in-jumpcloud\">Your Data In JumpCloud<\/h3>\n\n\n\n<ol>\n<li>Your account will remain intact, should you wish to use JumpCloud in the future.<\/li>\n\n\n\n<li>Any undeleted devices that go offline without being removed from the JumpCloud Admin Portal will remain in the Portal indefinitely, or until JumpCloud chooses to delete them.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you don&#8217;t want JumpCloud to manage a device, remove the following components: If a device is active, all of [&hellip;]<\/p>\n","protected":false},"author":206,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2923,2852],"support_tag":[],"coauthors":[2842],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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