{"id":121066,"date":"2025-02-12T16:35:33","date_gmt":"2025-02-12T21:35:33","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=121066"},"modified":"2025-02-12T16:35:35","modified_gmt":"2025-02-12T21:35:35","slug":"troubleshoot-confirm-system-insights-on-local-device","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device","title":{"rendered":"Troubleshoot: Confirm System Insights on Local Device"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Symptoms<\/h2>\n\n\n\n<p>Sometimes you can not view System Insights data in the Admin Portal. This is another way to check to see if System Insights (jcosqueryi.exe) is working properly on the local device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution<\/h2>\n\n\n\n<ul>\n<li>To verify if jcosqueryi.exe exists, go to <code>C:\/Program Files\/JumpCloud\/jcosqueryi.exe<\/code><\/li>\n\n\n\n<li>Run Powershell as an Admin.<\/li>\n\n\n\n<li>Change directory to the location of jcosqueryi.exe by running this command: <code>cd &#8216;C:\\Program Files\\JumpCloud&#8217;<\/code><\/li>\n\n\n\n<li>Run jcosqueryi.exe by running this command: <code>.\\jcosqueryi.exe<\/code><\/li>\n\n\n\n<li>Afterwards, you can run any query within osquery\n<ul>\n<li>For example, to pull system information you can run: <code>SELECT * FROM system_info;<\/code><\/li>\n\n\n\n<li>For a full list of tables that can be queried use the command: <code>.tables<\/code><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms Sometimes you can not view System Insights data in the Admin Portal. This is another way to check to [&hellip;]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3127],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshoot: Confirm System Insights on Local Device - JumpCloud<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot: Confirm System Insights on Local Device\" \/>\n<meta property=\"og:description\" content=\"Symptoms Sometimes you can not view System Insights data in the Admin Portal. This is another way to check to [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-12T21:35:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"jenniferklein\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device\",\"url\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device\",\"name\":\"Troubleshoot: Confirm System Insights on Local Device - JumpCloud\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/#website\"},\"datePublished\":\"2025-02-12T21:35:33+00:00\",\"dateModified\":\"2025-02-12T21:35:35+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jumpcloud.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/jumpcloud.com\/support\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Troubleshoot: Confirm System Insights on Local Device\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jumpcloud.com\/#website\",\"url\":\"https:\/\/jumpcloud.com\/\",\"name\":\"JumpCloud\",\"description\":\"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.\",\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jumpcloud.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jumpcloud.com\/#organization\",\"name\":\"JumpCloud\",\"url\":\"https:\/\/jumpcloud.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"width\":598,\"height\":101,\"caption\":\"JumpCloud\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Troubleshoot: Confirm System Insights on Local Device - JumpCloud","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device","og_locale":"en_US","og_type":"article","og_title":"Troubleshoot: Confirm System Insights on Local Device","og_description":"Symptoms Sometimes you can not view System Insights data in the Admin Portal. This is another way to check to [&hellip;]","og_url":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device","og_site_name":"JumpCloud","article_modified_time":"2025-02-12T21:35:35+00:00","og_image":[{"width":890,"height":525,"url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute","Written by":"jenniferklein"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device","url":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device","name":"Troubleshoot: Confirm System Insights on Local Device - JumpCloud","isPartOf":{"@id":"https:\/\/jumpcloud.com\/#website"},"datePublished":"2025-02-12T21:35:33+00:00","dateModified":"2025-02-12T21:35:35+00:00","breadcrumb":{"@id":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/jumpcloud.com\/support\/troubleshoot-confirm-system-insights-on-local-device#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jumpcloud.com\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/jumpcloud.com\/support"},{"@type":"ListItem","position":3,"name":"Troubleshoot: Confirm System Insights on Local Device"}]},{"@type":"WebSite","@id":"https:\/\/jumpcloud.com\/#website","url":"https:\/\/jumpcloud.com\/","name":"JumpCloud","description":"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.","publisher":{"@id":"https:\/\/jumpcloud.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jumpcloud.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/jumpcloud.com\/#organization","name":"JumpCloud","url":"https:\/\/jumpcloud.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","width":598,"height":101,"caption":"JumpCloud"},"image":{"@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/121066"}],"collection":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/types\/support"}],"author":[{"embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/users\/204"}],"version-history":[{"count":1,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/121066\/revisions"}],"predecessor-version":[{"id":121072,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support\/121066\/revisions\/121072"}],"wp:attachment":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/media?parent=121066"}],"wp:term":[{"taxonomy":"support_category","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_category?post=121066"},{"taxonomy":"support_tag","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/support_tag?post=121066"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/coauthors?post=121066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}