{"id":120997,"date":"2025-02-11T16:18:45","date_gmt":"2025-02-11T21:18:45","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=120997"},"modified":"2025-02-11T16:18:48","modified_gmt":"2025-02-11T21:18:48","slug":"troubleshoot-resolve-the-duplicate-chrome-universal-policy-found-error","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/troubleshoot-resolve-the-duplicate-chrome-universal-policy-found-error","title":{"rendered":"Troubleshoot: Resolve the Duplicate Chrome Universal Policy Found Error"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Symptoms<\/h2>\n\n\n\n<p>When multiple Chrome Browser Patch policies are applied to a device, such as the Chrome Zero Day and Chrome General Adoption Ring policies, Admins will see the error <strong>Duplicate \u2018chrome_universal\u2019 policy found<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution<\/h2>\n\n\n\n<p>Due to the conflicting nature of the two policies, it is advised that only a single policy be applied do a device or device group. When both policies are assigned to a device, the first one applied will be the configured policy, and the secondary policy application will fail with the above error message.<\/p>\n\n\n\n<p><strong>Differences Between Policy Types<\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Day Zero\u00a0<\/strong>\u2013 Deploy automated upgrades inside your IT Department on the first day the update is available.<\/li>\n\n\n\n<li><strong>Early Adoption<\/strong>\u00a0\u2013 Deploy automated upgrades to early adopters outside of IT.<\/li>\n\n\n\n<li><strong>General Adoption<\/strong>\u00a0\u2013 Deploy automated upgrades to general users in your company.<\/li>\n\n\n\n<li><strong>Late Adoption<\/strong>\u00a0\u2013 Deploy automated upgrades to remaining users in your company.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms When multiple Chrome Browser Patch policies are applied to a device, such as the Chrome Zero Day and Chrome [&hellip;]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3319,3127],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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