{"id":119918,"date":"2025-01-13T23:53:52","date_gmt":"2025-01-14T04:53:52","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=119918"},"modified":"2025-01-14T23:31:31","modified_gmt":"2025-01-15T04:31:31","slug":"create-windows-time-service-configuration-policy","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/create-windows-time-service-configuration-policy","title":{"rendered":"Create Windows Time Service Configuration Policy"},"content":{"rendered":"\n<p>Admins can create a Time Service Configuration policy to configure Network Time Protocol (NTP)&nbsp;servers, polling intervals, and additional time synchronization settings on their Windows devices enrolled in JumpCloud MDM. You can apply this configuration to both individual devices and devices groups.<\/p>\n\n\n\n<p><strong>To create a Windows Time Synchronisation policy<\/strong>:<\/p>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to<strong> DEVICE MANAGEMENT<\/strong> &gt; <strong>Policy Management<\/strong>.<\/li>\n\n\n\n<li>In the <strong>All<\/strong> tab, click (<strong>+<\/strong>).<\/li>\n\n\n\n<li>On the <strong>New Policy<\/strong> panel, select the <strong>Windows<\/strong> tab.<\/li>\n\n\n\n<li>Select <strong>Windows Time Service Configuration <\/strong>from the list, then click <strong>configure<\/strong>.<\/li>\n\n\n\n<li>(Optional) In the <strong>Policy Name<\/strong> field, enter a new name for the policy or keep the default. Policy names must be unique.<\/li>\n\n\n\n<li>(Optional) In the<strong> Policy Notes<\/strong> field, enter details like when you created the policy, where you tested it, and where you deployed it.<\/li>\n\n\n\n<li>In the <strong>Settings<\/strong> section, select the <strong>Enable Windows NTP Client <\/strong>checkbox.<\/li>\n\n\n\n<li>Select the <strong>Configure Windows NTP Client <\/strong>checkbox to configure the required details. <\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<p>For more information about individual fields, see Microsoft\u2019s <a href=\"https:\/\/learn.microsoft.com\/en-us\/windows\/client-management\/mdm\/policy-csp-admx-w32time#w32time_policy_configure_ntpclient\">Policy CSP &#8211; <\/a><a href=\"https:\/\/learn.microsoft.com\/en-us\/windows\/client-management\/mdm\/policy-csp-admx-w32time#w32time_policy_configure_ntpclient\" target=\"_blank\" rel=\"noreferrer noopener\">ADMX_W32Time<\/a> documentation.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol style=\"list-style-type:lower-alpha\">\n<li>Enter the name or IP address of the NTP time source in the <strong>NTP Server <\/strong>field. <\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<ul>\n<li>The default value <code>time.windows.com,0x09<\/code> is pre-populated. <\/li>\n\n\n\n<li>You can specify the NTP servers that you want your devices to synchronise the time with, each separated by a comma.<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol style=\"list-style-type:lower-alpha\">\n<li>In the <strong>Type<\/strong> field, select the type of authentication that W32time uses. <strong>NT5DS<\/strong> is selected by default.<\/li>\n\n\n\n<li>In the <strong>Cross Site Sync Flags<\/strong> dropdown, select the time sources that Windows Time will use from outside its local site.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-cgb-notification-card-wysiwyg notification-card note\"><div class=\"notification-card-content\"><div class=\"notification-card-icon\"><p><img decoding=\"async\" src=\"\/wp-content\/themes\/jumpcloud\/assets\/images\/gutenberg-blocks\/note-icon.png\" \/><\/p><\/div><div class=\"notification-card-copy is-type-body-default\"><div><strong class=\"notification-card-type\">Note:<\/strong> \n<ul>\n<li>The default value of 2 is selected by default.\n<ul>\n<li><strong>0<\/strong> &#8211; Time synchronisation will not be attempted outside of the local site.<\/li>\n\n\n\n<li><strong>1 <\/strong>&#8211; Only computers acting as Primary Domain Controller (PDC) emulators in other domains can be used as time sync partners outside the local site.<\/li>\n\n\n\n<li><strong>2 <\/strong>&#8211; Any synchronization partner can be used.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n <\/div><\/div><\/div><\/div>\n\n\n\n<ol start=\"3\" style=\"list-style-type:lower-alpha\">\n<li>In the<strong> Resolve Peer Back off (in minutes) <\/strong>field,<strong> <\/strong>specify<strong> <\/strong>how long Windows Time should wait before retrying to resolve the time server address after a failed attempt. This is set to<strong> 15 <\/strong>mins by default.<\/li>\n\n\n\n<li>In the <strong>Resolve Peer Back off (attempts)<\/strong> field, specify how many times Windows Time will retry resolving the time server address after a failure. After reaching the limit, it stops attempting to contact the server. This is set to <strong>7<\/strong> times by default.<\/li>\n\n\n\n<li>In the <strong>Special Poll Interval (in seconds)<\/strong> field, specify how often the system will synchronize its time with a configured NTP server when using a manual time source. This is set to <strong>1024<\/strong> seconds by default.<\/li>\n\n\n\n<li>In the<strong> Event Log Flags<\/strong>, the value 3 is selected by default.<\/li>\n<\/ol>\n\n\n\n<ol start=\"10\">\n<li>Select the <strong>Enable Windows NTP Server<\/strong> checkbox.<\/li>\n\n\n\n<li>(Optional) Select the <strong>Device Groups<\/strong> tab. Select one or more device groups where you want to apply this policy. For device groups with multiple OS member types, the policy is applied only to the supported OS.<\/li>\n\n\n\n<li>(Optional) Select the <strong>Devices<\/strong> tab. Select one or more devices where you want to apply this policy.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong>. If prompted, click <strong>Save<\/strong> again. No further action is needed for this policy to take effect.&nbsp;<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Admins can create a Time Service Configuration policy to configure Network Time Protocol (NTP)&nbsp;servers, polling intervals, and additional time synchronization [&hellip;]<\/p>\n","protected":false},"author":223,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2927,2852,3080,2924],"support_tag":[],"coauthors":[3144],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Create Windows Time Service Configuration Policy - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to configure a Windows Time Synchronisation Policy for all JumpCloud enrolled devices using the Jumpcloud Admin Portal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/create-windows-time-service-configuration-policy\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Create Windows Time Service Configuration Policy\" \/>\n<meta property=\"og:description\" content=\"Browse the JumpCloud Help Center by category, search for a specific topic, or check out our featured articles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/create-windows-time-service-configuration-policy\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-15T04:31:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"sweta.soumya@jumpcloud.com\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/create-windows-time-service-configuration-policy\",\"url\":\"https:\/\/jumpcloud.com\/support\/create-windows-time-service-configuration-policy\",\"name\":\"Create Windows Time Service Configuration Policy - 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