{"id":119190,"date":"2025-01-06T12:30:00","date_gmt":"2025-01-06T17:30:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=119190"},"modified":"2025-01-06T12:31:41","modified_gmt":"2025-01-06T17:31:41","slug":"faq-give-user-an-admin-role","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/faq-give-user-an-admin-role","title":{"rendered":"FAQ: Give User an Admin Role"},"content":{"rendered":"\n
Will all existing admins with matching users be assigned by default?<\/a>
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No, your admin accounts will remain as they are today. However, an in-product notification under Settings<\/strong> > Administrators<\/strong> will let you know if you have existing admin accounts who have matching users. We recommend that you edit and update the administrator to the matching user to get the most out of the feature. See Secure Admin Portal Logins with Advanced MFA Options<\/a> for instructions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Will my admin credentials still be available if I manage an admin from an existing user account?<\/a>
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No. Once you assign an admin role to an existing user, the administrator credentials will be deleted and no longer available. This is done for security purposes. User credentials will be the only way to get into the Admin Portal with a single identity.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Will all MFA factors for admins be available?<\/a>
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Yes, all MFA factors will be available for admins that are created from users. For regular admins not created from users, only TOTP is available. See MFA Guide for Admins<\/a> for more information on MFA factors supported in JumpCloud.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Are there any changes to session lengths for admins and users?<\/a>
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There are no changes to session lengths for admin and user sessions. The User Portal session length is configurable, while the Admin Portal times out after 1 hour.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Can I set password length and complexity requirements for admins created from users?<\/a>
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Since admins are created from users as a single identity, all password policies applied to the user will be in effect when accessing the Admin Portal directly as user with an admin role as well. <\/p>\n<\/div><\/div><\/div>\n\n\n\n

Is this feature applicable for the JumpCloud Mobile Admin App?<\/a>
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Yes, users with admin roles will be able to log in to the Mobile Admin App with their user credentials.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

My user account is deleted\/locked\/suspended. What happens to my access to the Admin Portal?<\/a>
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