{"id":115408,"date":"2024-09-10T17:11:28","date_gmt":"2024-09-10T21:11:28","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&p=115408"},"modified":"2024-09-10T17:11:31","modified_gmt":"2024-09-10T21:11:31","slug":"identify-and-regenerate-incomplete-reports","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/identify-and-regenerate-incomplete-reports","title":{"rendered":"Identify and Regenerate Incomplete Reports"},"content":{"rendered":"\n

On September 3, 2024, an update to the JumpCloud reporting infrastructure caused incomplete data to be present in generated reports for a period of about 5 hours. The specific timeframe is from:
2024-09-03 13:37 UTC<\/strong> (1:37 pm UTC) to\u00a0
2024-09-03 18:16 UTC<\/strong> (6:16 pm UTC)<\/p>\n\n\n\n

Reports generated during this timeframe should be identified and discarded, especially for any kind of analysis. Re-generate any report types that fall into this timeframe to ensure accurate, reliable, and compliant results.\u00a0<\/p>\n\n\n\n

Identify and Regenerate Incomplete Reports<\/strong><\/h2>\n\n\n\n
    \n
  1. Log in to the JumpCloud Admin Portal.\u00a0<\/li>\n\n\n\n
  2. Go to INSIGHTS<\/strong> > Reports<\/strong>.<\/li>\n\n\n\n
  3. In the Stored Reports Queue, click all stored reports<\/strong>.<\/li>\n\n\n\n
  4. Click the Created At<\/strong> column filter to index your stored reports by date and time of generation.\u00a0<\/li>\n\n\n\n
  5. Find any decomission any reports generated during the timeframe:
    2024-09-03 13:37 UTC (1:37 pm UTC) to
    2024-09-03 18:16 UTC (6:16 pm UTC)
    <\/strong><\/li>\n<\/ol>\n\n\n\n

    <\/p><\/div>

    Note:<\/strong> \n

    Alternatively, you can evaluate the last 9 characters of the filename of downloaded report files to determine the date it was produced.<\/p>\n <\/div><\/div><\/div><\/div>\n\n\n\n

      \n
    1. Re-generate reports to ensure accurate dataset results. <\/li>\n<\/ol>\n\n\n\n

      <\/p><\/div>

      Note:<\/strong> \n

      Reports can\u2019t be retroactively generated to measure insights for timeframes that go beyond the previous 90 days.<\/p>\n <\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

      On September 3, 2024, an update to the JumpCloud reporting infrastructure caused incomplete data to be present in generated reports […]<\/p>\n","protected":false},"author":204,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2853,2915],"support_tag":[],"coauthors":[2838],"acf":[],"yoast_head":"\nIdentify and Regenerate Incomplete Reports - JumpCloud<\/title>\n<meta name=\"description\" content=\"This article gives steps on how to regenerate reports, which is necessary due to an issue JumpCloud had for a short period of time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/identify-and-regenerate-incomplete-reports\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Identify and Regenerate Incomplete Reports\" \/>\n<meta property=\"og:description\" content=\"This article gives steps on how to regenerate reports, which is necessary due to an issue JumpCloud had for a short period of time.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/identify-and-regenerate-incomplete-reports\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-10T21:11:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/07\/202405-MISC-JumpCloudHelpCenter-SiteDisplay-min-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"890\" \/>\n\t<meta property=\"og:image:height\" content=\"525\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"jenniferklein\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/identify-and-regenerate-incomplete-reports\",\"url\":\"https:\/\/jumpcloud.com\/support\/identify-and-regenerate-incomplete-reports\",\"name\":\"Identify and Regenerate Incomplete Reports - 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