{"id":113527,"date":"2024-08-01T15:19:42","date_gmt":"2024-08-01T19:19:42","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=113527"},"modified":"2024-08-01T17:28:12","modified_gmt":"2024-08-01T21:28:12","slug":"remove-chrome-browser-management-on-windows-devices","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/remove-chrome-browser-management-on-windows-devices","title":{"rendered":"Remove Chrome Browser Management on Windows Devices"},"content":{"rendered":"\n<p>When removing Chrome Browser Management from Windows devices, the browser may get stuck in a managed state if the policy isn&#8217;t properly removed or fails to unbind as expected. This article explains which registry keys need to be cleared to manually remove browser management status.<\/p>\n\n\n\n<p><strong>Symptoms<\/strong>: Chrome remains in a managed state (Managed by your org) with all policies still applied after removing the device&nbsp;from Chrome Browser Management in JumpCloud.<\/p>\n\n\n\n<p><strong>Resolution<\/strong>:<strong> <\/strong>Manually remove Chrome browser management policies by clearing the associated Windows registry settings and restarting the Chrome browser and device.<\/p>\n\n\n\n<p><strong>To manually remove Chrome browser management<\/strong>: <\/p>\n\n\n\n<ol start=\"1\">\n<li>On the affected Windows device, delete the following registry keys:\n<ul>\n<li><strong>HKEY_CURRENT_USER\\Software\\Google\\Chrome<\/strong><\/li>\n\n\n\n<li><strong>HKEY_LOCAL_MACHINE\\Software\\Google\\Chrome<\/strong><\/li>\n\n\n\n<li><strong>HKEY_LOCAL_MACHINE\\Software\\Policies\\Google\\Chrome<\/strong><\/li>\n\n\n\n<li><strong>HKEY_LOCAL_MACHINE\\Software\\Policies\\Google\\Update<\/strong><\/li>\n\n\n\n<li><strong>HKEY_LOCAL_MACHINE\\Software\\WOW6432Node\\Google\\Enrollment<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Delete the value named&nbsp;<strong>CloudManagementEnrollmentToken<\/strong>&nbsp;from the following registry key:\n<ul>\n<li><strong>HKEY_LOCAL_MACHINE\\Software\\WOW6432Node\\Google\\Update\\ClientState\\{430FD4D0-B729-4F61-AA34-91526481799D}<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Restart the device.<\/li>\n<\/ol>\n\n\n\n<p>See\u00a0Microsoft&#8217;s <a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/how-to-add-modify-or-delete-registry-subkeys-and-values-by-using-a-reg-file-9c7f37cf-a5e9-e1cd-c4fa-2a26218a1a23\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">How to add, modify, or delete registry subkeys and values by using a .reg file<\/a> to learn more about clearing the Windows registry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When removing Chrome Browser Management from Windows devices, the browser may get stuck in a managed state if the policy [&hellip;]<\/p>\n","protected":false},"author":218,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3136,3127],"support_tag":[3160],"coauthors":[3011],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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