{"id":110131,"date":"2024-05-09T19:46:41","date_gmt":"2024-05-09T23:46:41","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=110131"},"modified":"2024-05-13T14:46:18","modified_gmt":"2024-05-13T18:46:18","slug":"troubleshoot-custom-scim-integrations","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/troubleshoot-custom-scim-integrations","title":{"rendered":"Troubleshoot: Custom SCIM Integrations"},"content":{"rendered":"\n<p>This article helps you troubleshoot common issues when configuring custom SCIM connectors. For more information on configuration, see\u00a0<a href=\"https:\/\/jumpcloud.com\/support\/provision-and-manage-users-and-groups-in-apps-using-custom-scim-identity-management-integration\">Identity Management using a Custom SCIM Integration<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#i_am_getting_unmarshal_errors_\" data-action=\"collapse\">I am getting unmarshal errors.<\/a><div id=\"i_am_getting_unmarshal_errors_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>This typically indicates that JumpCloud is expecting one data type and the service provider is sending another data type. Contact the service provider to troubleshoot further. JumpCloud implementation follows the\u00a0<a href=\"https:\/\/datatracker.ietf.org\/doc\/html\/rfc7643\" target=\"_blank\" rel=\"noreferrer noopener\">SCIM schema standard<\/a>. Per\u00a0<a href=\"https:\/\/datatracker.ietf.org\/doc\/html\/rfc7643#section-2.2\" target=\"_blank\" rel=\"noreferrer noopener\">section 2.2<\/a>, if the data type is not specifically stated, we use the data type of &#8220;string.&#8221;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#i_am_getting_unmarshal_number_errors_related_to_user_id_\" data-action=\"collapse\">I am getting unmarshal number errors related to\u00a0user.id.<\/a><div id=\"i_am_getting_unmarshal_number_errors_related_to_user_id_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>The service provider is sending the id as an integer. We only support the id as type string in adherence with the SCIM schema definition. \u00a0You will need to contact the service provider to determine if they can also send that value as a string.\u00a0<\/p>\n\n\n\n<p><img decoding=\"async\" width=\"1636\" height=\"1482\" class=\"wp-image-88209\" style=\"width: 600px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/idm-errors-userid.png\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-userid.png 1636w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-userid-300x272.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-userid-1024x928.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-userid-768x696.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-userid-1536x1391.png 1536w\" sizes=\"(max-width: 1636px) 100vw, 1636px\" \/><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#issues_with_configuring_a_custom_scim_integration_with_miro_\" data-action=\"collapse\">Issues with configuring a custom SCIM integration with Miro.<\/a><div id=\"issues_with_configuring_a_custom_scim_integration_with_miro_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<ul>\n<li>Remove the trailing &#8216;\/&#8217; from the Base URL value.\u00a0 The value should be <strong>https:\/\/miro.com\/api\/v1\/scim<\/strong><\/li>\n\n\n\n<li>Turn\u00a0<strong>Off<\/strong>\u00a0the\u00a0<strong>Enable management of User Groups and Group Membership in this application<\/strong>\u00a0option.\u00a0 Miro currently only supports &#8220;Group Updates&#8221;.\u00a0 JumpCloud is currently only able to support a custom SCIM integration\u00a0with service providers that support Group Creation, Group Updates, and Group Deletion<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#issues_with_configuring_a_custom_scim_integration_with_databricks_\" data-action=\"collapse\">Issues with configuring a custom SCIM integration with Databricks.<\/a><div id=\"issues_with_configuring_a_custom_scim_integration_with_databricks_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>Disable\u00a0<strong>Enable management of User Groups and Group Membership in this application<\/strong>\u00a0option. JumpCloud currently requires Group Creation, Group Updates, and Group Deletion to enable group management for a service provider. Databricks does not support Group Updates.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cgb-accordion-faq-wysiwyg gutenberg-accordion\"><a class=\"gutenberg-accordion-header is-type-title-default has-text-night-blue\" href=\"#i_am_receiving_404s_for_each_of_the_group_tests_\" data-action=\"collapse\">I am receiving 404s for each of the group tests.<\/a><div id=\"i_am_receiving_404s_for_each_of_the_group_tests_\" class=\"gutenberg-accordion-content-container is-collapsible\"><div class=\"gutenberg-accordion-content\">\n<p>The Service Provider does not support groups. Disable <strong>Enable management of User Groups and Group Membership in this application<\/strong>\u00a0option and try and activate again.<\/p>\n\n\n\n<p><img decoding=\"async\" width=\"401\" height=\"187\" class=\"wp-image-88210\" style=\"width: 350px\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/idm-errors-404.jpeg\" alt=\"\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-404.jpeg 401w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/05\/idm-errors-404-300x140.jpeg 300w\" sizes=\"(max-width: 401px) 100vw, 401px\" \/><\/p>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article helps you troubleshoot common issues when configuring custom SCIM connectors. For more information on configuration, see\u00a0Identity Management using [&hellip;]<\/p>\n","protected":false},"author":205,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[2855,3135,2907,2999,3127],"support_tag":[],"coauthors":[2839],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshoot: Custom SCIM Integrations - JumpCloud<\/title>\n<meta name=\"description\" content=\"Learn how to troubleshoot the most common problems with Custom SCIM integrations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-custom-scim-integrations\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot: Custom SCIM Integrations\" \/>\n<meta property=\"og:description\" content=\"Learn how to troubleshoot the most common problems with Custom SCIM integrations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/troubleshoot-custom-scim-integrations\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-13T18:46:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/05\/idm-errors-userid.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"joyjaswinski\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-custom-scim-integrations\",\"url\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-custom-scim-integrations\",\"name\":\"Troubleshoot: Custom SCIM Integrations - 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