{"id":71031,"date":"2022-11-03T11:00:00","date_gmt":"2022-11-03T15:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=71031"},"modified":"2023-07-18T13:44:09","modified_gmt":"2023-07-18T17:44:09","slug":"hipages-group-uses-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/hipages-group-uses-jumpcloud","title":{"rendered":"The hipages Group Uses JumpCloud to Centralize Mobile Device Management & Supercharge Security"},"content":{"rendered":"\n

The hipages Group<\/a> is a technology company that connects homeowners with trade workers via an online marketplace and also provides trade companies with a purpose-built app designed to simplify business management. Founded in 2004 and headquartered in Sydney, hipages serves customers across Australia and New Zealand. The company, which is publicly traded on the Australian Securities Exchange, has nearly 300 employees spread across Australia, New Zealand, the Philippines, and China.<\/p>\n\n\n\n

Lacking a Centralized Way to Manage Users<\/h2>\n\n\n\n

With a team spread out across four countries that was using Windows and Mac devices and upwards of 30 different SaaS tools, the hipages IT team lacked a way to manage all of its users from one location.<\/p>\n\n\n\n

\u201cOur Windows users were on Active Directory, and our macOS users were unmanaged, which was a major problem for us,\u201d explains Chris Grisdale, head of information security at hipages.<\/p>\n\n\n\n

From a mobile device management<\/a> (MDM) point of view, hipages was using Meraki MDM on an ad hoc basis across their devices.<\/p>\n\n\n\n

\u201cAt a high level, there were many platforms used that were hard to manage for the IT operations team,\u201d he continues. \u201cOne of the main challenges we were facing was figuring out how to centrally manage users and devices from one platform and efficiently onboard and offboard users to our environment.\u201d <\/p>\n\n\n\n

Solving the Problem \u2014 and Many Others \u2014 with JumpCloud<\/h2>\n\n\n\n

As Grisdale and his team began looking for a solution that would enable them to manage all users, devices, and applications more efficiently and effectively, they came across JumpCloud. Not only did JumpCloud provide a centralized platform for MDM that works with Windows and Mac devices, it also provided identity and access management<\/a> (IAM) and Zero Trust<\/a> capabilities.<\/p>\n\n\n\n

\u201cJumpCloud was able to provide all of these functionalities centrally,\u201d Grisdale says. \u201cAdditionally, we were looking for a platform that our IT operations team could easily navigate within one cloud-native dashboard, and JumpCloud checked that box, too.\u201d<\/p>\n\n\n\n

Transforming Their Business from the Ground Up <\/h2>\n\n\n\n

The hipages Group recently went through an IT and security maturity uplift program. According to Grisdale, JumpCloud played a key role in ensuring the initiative\u2019s success. <\/p>\n\n\n\n

\u201cOverall, the JumpCloud platform has transformed our business from the ground up to operate more efficiently, effectively, and \u2014 most importantly \u2014 securely,\u201d Grisdale explains.<\/p>\n\n\n\n

With that in mind, here are some of the main ways hipages has benefited from its decision to invest in JumpCloud.<\/p>\n\n\n\n

Becoming a truly cloud-native organization<\/h3>\n\n\n\n

With JumpCloud, hipages was able to move away from Active Directory and become a pure cloud-native organization. As a result, the IT team doesn\u2019t have to spend incredible amounts of time managing infrastructure \u2014 which enables them to focus more on other mission-critical areas of operations.<\/p>\n\n\n\n

Streamlining onboarding and offboarding processes<\/h3>\n\n\n\n

JumpCloud has also helped hipages optimize their onboarding and offboarding processes, much to the delight of IT and new hires.<\/p>\n\n\n\n

\u201cWe\u2019ve seen an increase in time saved for onboarding and offboarding employees with a centralized approach for all application authentication,\u201d Grisdale says. \u201cWe\u2019re hoping to automate this even further with integration with our new HRIS system in the next 12 months.\u201d<\/p>\n\n\n\n

Improving security<\/h3>\n\n\n\n

Thanks to JumpCloud, hipages has been able to significantly strengthen its security stance.<\/p>\n\n\n\n

\u201cWe implemented JumpCloud to centrally manage our end-users\u2019 identities, devices, SSO authentication<\/a>, MFA<\/a>, and set conditional access policies for Zero Trust,\u201d Grisdale continues. \u201cWe were also able to configure our macOS profiles to ensure an easy integration and implementation of our new endpoint detection and response tool and next-generation secure web gateway platforms.\u201d<\/p>\n\n\n\n

Looking ahead, the hipages team plans to use JumpCloud to improve security even further.<\/p>\n\n\n\n

\u201cWe\u2019re hoping to use JumpCloud for RADIUS<\/a> access at our offices over the next 12 months,\u201d Grisdale explains. \u201cAfter that, we will have utilized all of JumpCloud\u2019s capabilities.\u201d <\/p>\n\n\n\n

Learn More about JumpCloud<\/h2>\n\n\n\n

JumpCloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.\u00a0

Get started<\/a>\u00a0with JumpCloud today.<\/p>\n","protected":false},"excerpt":{"rendered":"

Read more on why the hipages Group uses JumpCloud to centralize mobile device management & supercharge security.<\/p>\n","protected":false},"author":168,"featured_media":72531,"template":"","categories":[23],"collection":[2779,2775],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[2726],"acf":[],"yoast_head":"\nThe hipages Group Uses JumpCloud - JumpCloud<\/title>\n<meta name=\"description\" content=\"Read more on why the hipages Group uses JumpCloud to centralize mobile device management & supercharge security.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/hipages-group-uses-jumpcloud\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The hipages Group Uses JumpCloud to Centralize Mobile Device Management & Supercharge Security\" \/>\n<meta property=\"og:description\" content=\"Read more on why the hipages Group uses JumpCloud to centralize mobile device management & supercharge security.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/resources\/hipages-group-uses-jumpcloud\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-18T17:44:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/11\/2022-CS-Resource-hipages-Featured-704x420-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"704\" \/>\n\t<meta property=\"og:image:height\" content=\"420\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"alex.bradford@jumpcloud.com\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/hipages-group-uses-jumpcloud\",\"url\":\"https:\/\/jumpcloud.com\/resources\/hipages-group-uses-jumpcloud\",\"name\":\"The hipages Group Uses JumpCloud - 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