{"id":58179,"date":"2022-01-07T12:00:00","date_gmt":"2022-01-07T17:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=58179"},"modified":"2023-07-18T13:47:05","modified_gmt":"2023-07-18T17:47:05","slug":"plus500-uses-jumpcloud-to-manage-remote-users-and-streamline-business-functions","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/plus500-uses-jumpcloud-to-manage-remote-users-and-streamline-business-functions","title":{"rendered":"Plus500 Uses JumpCloud to Manage Remote Users and Streamline Business Functions"},"content":{"rendered":"\n
Plus500<\/a> delivers a proprietary digital platform that enables retail customers to trade contracts for difference (CFD) internationally. Founded in 2008 with offices across the world, the company has more than 430,000 active customers who collectively traded upwards of $1.7 trillion in 2020 across more than 2,500 global financial instruments, including equities, indices, commodities, options, ETFs, foreign exchange, and cryptocurrencies. <\/p>\n\n\n\n After acquiring two companies in the United States in 2021, Plus500 plans to offer trading opportunities to U.S. customers while entering the futures and options on futures market for the first time.<\/p>\n\n\n\n In 2009, Idan Mashaal joined Plus500 as the director of information technology and was tasked with designing the company\u2019s network infrastructure. Right out of the gate, Mashaal \u2014 who\u2019s now the company\u2019s director of cybersecurity \u2014 decided to build bottom-up work from home capabilities into Plus500\u2019s footprint because the company was aiming to expand internationally.<\/p>\n\n\n\n Although Plus500 was a Windows shop at the time, Mashaal \u2014 who prefers Mac and Linux devices \u2014 didn\u2019t treat it as one.<\/p>\n\n\n\n \u201cI didn\u2019t lean into Active Directory, and that was hard because it\u2019s easy to deploy and easy to manage,\u201d Mashaal said. \u201cBut I didn\u2019t want to use it because we needed to connect offices across regions of the world with VPNs, and it would be too much of a headache to do authentication or deploy software. So, I had to build out some custom tools and scripts to work around that.\u201d<\/p>\n\n\n\n To make life easier, Mashaal moved the Plus500 team from Exchange to Google Workspace, and during this transition, Mashaal had an epiphany. <\/p>\n\n\n\n \u201cI was like, \u2018Why can\u2019t I assume that Google will be my Active Directory?\u2019\u201d Mashaal explained. \u201c\u2018Why can\u2019t I control my devices from Google?\u2019\u201d<\/p>\n\n\n\n At the time, that capability didn\u2019t exist. But Mashaal knew it would emerge at some point, and he decided to wait it out.<\/p>\n\n\n\n \u201cThat decision made life very difficult because we were growing and growing and I had no domain controller,\u201d Mashaal said, \u201cI had no capability to control my endpoints in a standard way.\u201d <\/p>\n\n\n\n As a workaround, Mashaal created a GPO internally. But once Plus500 began adding Macs into the mix, he realized he needed a complete solution that enabled him to easily manage all devices.<\/p>\n\n\n\n After sifting through some potential solutions \u2014 including Okta and OneLogin \u2014 and deciding that they didn\u2019t make sense for Plus500\u2019s use case, Mashaal ultimately came across JumpCloud, which had just added the capabilities he needed.<\/p>\n\n\n\n \u201cEvery quarter, I was researching the market to see what tools were available. Finally, I was like, \u2018Okay, now we\u2019re talking,\u2019\u201d Mashaal continued. \u201cThis is what I\u2019ve been looking for since 2012.\u201d<\/p>\n\n\n\n After a quick proof of concept, Mashaal was able to easily convince Plus500\u2019s current IT manager that JumpCloud was the perfect solution to their problem. Shortly thereafter, they rolled out JumpCloud to 150 users in their offices in Haifa and Tel-Aviv, Israel, and they haven\u2019t looked back since.<\/p>\n\n\n\n Fast-forward to today, and Plus500 now has roughly 500 users on JumpCloud. Thanks to JumpCloud, onboarding new users is painless. \u201cIt\u2019s as easy as you think: We just install the agent,\u201d Mashaal said. \u201cThat\u2019s it.\u201d Offboarding is also a cinch, too; all it takes is one click to revoke access.<\/p>\n\n\n\n At the highest level, JumpCloud makes life easier for Plus500\u2019s employees. \u201cThey feel empowered because now they can get to their tasks,\u201d Mashaal explained. Beyond that, JumpCloud has delivered a number of additional benefits, which we\u2019ll examine below.<\/p>\n\n\n\n The Plus500 team planned to finish deploying JumpCloud during the first quarter of 2020, but when March rolled around, the pandemic added a new layer to consider \u2014 remote users.<\/p>\n\n\n\n \u201cI didn\u2019t let that bother me because we had a plan,\u201d Mashaal continued. \u201cIt took us another six months, but we were migrating people to JumpCloud while they were at home.\u201d<\/p>\n\n\n\n Of course, migrating users to JumpCloud while they were working from home was not without risk. If something went wrong during the process, they could potentially lock remote users out of the company\u2019s systems and wouldn\u2019t be able to send anyone to help physically.<\/p>\n\n\n\n We designed the migration from an employee experience perspective, which proved successful as we didn\u2019t encounter any issues. We took a lot of risks, but we found the perfect flow, which allows us to deploy JumpCloud in any scenario. I know it sounds too good to be true, but it isn\u2019t.<\/p>\nIdan Mashaal, Director of Cybersecurity<\/cite><\/blockquote>\n\n\n\n Thanks to JumpCloud, Plus500 is able to easily manage users in countries across the world, including Australia, Cyprus, Singapore, Ukraine, Bulgaria, Israel, the United Kingdom, and the United States.<\/p>\n\n\n\n \u201cLet’s say I need to push something, a policy. We found a bug in some tool that we’re using and we need to push a registry key to fix it,\u201d Mashaal explained. \u201cYou just click a button and that\u2019s it. Thank you very much, we’ll talk later, it’s done.\u201d <\/p>\n\n\n\n Looking ahead, any new subsidiary Plus500 acquires will be onboarded to JumpCloud right away.<\/p>\n\n\n\n The Plus500 team has particularly enjoyed JumpCloud\u2019s flexibility, which enables them to easily create and push custom policies.<\/p>\n\n\n\n \u201cWhen we onboarded, it was very easy to start using our own scripts using JumpCloud command runners,\u201d Mashaal explained. \u201cIt made our Windows build super, super, super easy.\u201d<\/p>\n\n\n\n One day, the team noticed an interesting bug where someone synced a file with a long path in Google Drive, and users couldn\u2019t see it on Windows because the path was too long. Plus500 was able to solve this problem \u2014 and ensure it wouldn\u2019t happen again \u2014 with custom policies.<\/p>\n\n\n\n \u201cWe said, \u2018You know what? Let\u2019s be proactive. We\u2019re just going to push it as a policy for all our computers because we don\u2019t want to be bothered with that issue again. So we created a custom policy, saved it, pushed it, and forgot about it.\u201d<\/p>\n\n\n\n In the age of remote work, Mashaal knew he had to take proactive steps to keep company data and property protected. To this end, he wanted to ensure all employee devices were encrypted. Using custom policies in JumpCloud, he was able to make that happen.<\/p>\n\n\n\n \u201cWe got our report back saying certain computers can\u2019t be encrypted because they\u2019re too old,\u201d Mashaal said. \u201cSo instead of changing and choosing computers by date, I\u2019m now replacing computers that I can\u2019t encrypt.\u201d<\/p>\n\n\n\n Plus500 also uses JumpCloud\u2019s multi-factor authentication (MFA) capabilities across Google instances, adding another layer of security to user identities.<\/p>\n\n\n\nThe Challenge: Managing a Complex Global Remote Environment<\/h2>\n\n\n\n
The Solution: The Long Awaited Discovery of JumpCloud<\/h2>\n\n\n\n
The Results: Happy Employees and Secure Systems<\/h2>\n\n\n\n
Business continuity<\/h3>\n\n\n\n
\n
Endpoint management on a global scale<\/h3>\n\n\n\n
Custom policies<\/h3>\n\n\n\n
Improved security<\/h3>\n\n\n\n
Successful Merger and Acquisition Using JumpCloud<\/h3>\n\n\n\n