{"id":42904,"date":"2018-01-24T21:04:00","date_gmt":"2018-01-25T04:04:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=42904"},"modified":"2021-09-28T16:57:32","modified_gmt":"2021-09-28T20:57:32","slug":"church-online-case-study","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/church-online-case-study","title":{"rendered":"The Church Online Case Study: Centralizing Identity & Access Management for File Servers and More"},"content":{"rendered":"\n

Summary<\/h2>\n\n\n\n

The Church Online<\/a> provides enterprise class technology services to ministries and organizations. Their team of tech-savvy, strategic professionals specializes in live and on demand video streaming technology, website development, mobile app development, video production, graphic design, and social media management. Established in Pittsburgh, PA in 2002, they have expanded to support organizations worldwide. They also have a thriving book publishing division that works with influential pastors and authors throughout the United States.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n
Organization:<\/td>The Church Online<\/td><\/tr>
Size:<\/td>30+ employees, 2000+ customers<\/td><\/tr>
Location:<\/td>Pittsburgh, PA<\/td><\/tr>
Problem:<\/td>Onboarding\/Offboarding, File Server Access<\/td><\/tr>
Goal:<\/td>Centralize Identity & Access Management (IAM)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Background<\/h2>\n\n\n\n

The Church Online has been growing very quickly \u2013 and while this expansion has been great for business, it has also posed significant challenges for IT. Brandon Locke, Technical Coordinator for The Church Online, explained:<\/p>\n\n\n\n

“At first, managing user access wasn’t really a concern \u2013 but then we started growing.”<\/p><\/blockquote>\n\n\n\n

As the company has grown, so has their staff. What began as a core handful of people exploded into a booming business in the forefront of its field with numerous divisions supporting it.<\/p>\n\n\n\n

\u201cIt just got to the point where you\u2019re going through your normal day and you think, \u2018How is our infrastructure going to grow with us?\u2019\u201d<\/p>\n\n\n\n

The Challenge<\/h2>\n\n\n\n

In order for The Church Online to keep up with growing demand, they would need to revisit their approach to IAM. \u201cWe had just outgrown our approach to managing access and control of sensitive information and resources,\u201d said Locke.<\/p>\n\n\n\n

Locke noted the importance of the company\u2019s file server infrastructure, and how adjustments needed to be made to compensate for the company\u2019s growth.<\/p>\n\n\n\n

\u201cWith the amount of design work alone that our team handles on a daily basis, the on-prem storage that file servers offer is incredibly important simply to alleviate bandwidth,\u201d Locke said. \u201cSpeed is also a concern, as we conduct high bandwidth tasks such as video editing. This is especially hard on network services.\u201d<\/p>\n\n\n\n

Locke knew that he would need better IAM for his IT infrastructure to be scalable, so he turned to JumpCloud\u2019s Directory-as-a-Service\u00ae (DaaS).<\/p>\n\n\n\n

The Solution<\/h2>\n\n\n\n

The Church Online adopted JumpCloud\u2019s DaaS for their IAM solution in early 2017 in order to better control access to their systems, on-prem servers, and applications.<\/p>\n\n\n\n

\u201cWe\u2019ve been able to use JumpCloud\u2019s LDAP feature to tie into other services,\u201d Locke said. The Church Online also took advantage of the Google Apps (G Suite) integration, which is built right into JumpCloud.<\/p>\n\n\n\n

\u201cJumpCloud gave us the ability to centralize and simplify the management of users and systems.\u201d<\/p><\/blockquote>\n\n\n\n

Locke noted that only one thing was missing: Samba file server authentication wasn\u2019t yet available through JumpCloud. Just about every user at The Church Online was accessing the file server infrastructure at least once a day, with many users accessing it all day long. Suffice it to say, managing file server access was on Locke\u2019s wish list.<\/p>\n\n\n\n

Samba File Server Authentication<\/h2>\n\n\n\n

When JumpCloud introduced Samba authentication<\/a> as a component of their LDAP service, Locke was one of the first to know, and he was also one of the first to implement it. As soon as he received the email that JumpCloud was moving to Groups and Samba would be enabled, Locke began preparations to implement it.<\/p>\n\n\n\n

Locke started by methodically testing authentication with other members of their team. Once testing was completed, preparations were made to begin the full roll out.<\/p>\n\n\n\n

\u201cThat morning, we rolled it out to the entire staff.\u201d<\/p><\/blockquote>\n\n\n\n

The process was as simple as logging out, deleting the local account, and logging back in using JumpCloud credentials. The process was so smooth, it took approximately three minutes per person.<\/p>\n\n\n\n

The Result<\/h2>\n\n\n\n

\u201cThe ease of use of the JumpCloud system enables us to cut down the amount of time it takes to do many day-to-day tasks,\u201d Locke said. \u201cIt has provided us with the ability to provision and deprovision individuals at a very rapid pace.\u201d<\/p>\n\n\n\n

\u201cThat saves us time that we can now use to do something else.\u201d<\/p><\/blockquote>\n\n\n\n

What used to be a lengthy process requiring a Google account, an account on the server, and the creation of individual paths to company resources has now become as simple as creating an account in JumpCloud which automatically creates all the necessary connections.

Deprovisioning users has also been streamlined. There\u2019s no need to change hundreds\u2014if not thousands\u2014of passwords if someone leaves the company. \u201cWith JumpCloud\u2019s LDAP and OAuth integration, we can change one password and lock someone out of an account,\u201d Locke said.<\/p>\n\n\n\n

\u201cNow we can disable access with the click of a button.\u201d<\/p><\/blockquote>\n\n\n\n

Other unexpected tasks have gotten easier as well, such as provisioning new software. A monotonous task that could sometimes take up to three hours now only takes about fifteen minutes, such as setting up the new phone system.<\/p>\n\n\n\n

Locke told us the implementation has also been a hit with users. \u201cOur users are much happier without having to remember countless passwords to access different company resources.\u201d<\/p>\n\n\n\n

\u201cLooking forward, choosing JumpCloud means that we won\u2019t need to hire as many IT staff members as we continue to grow. The value is immense because of the time it saves.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.<\/p>\n","protected":false},"author":70,"featured_media":16030,"template":"","categories":[2337],"collection":[2780],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[],"acf":[],"yoast_head":"\nThe Church Online Case Study: Centralizing Identity, Access Management<\/title>\n<meta name=\"description\" content=\"The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/church-online-case-study\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Church Online Case Study: Centralizing Identity & Access Management for File Servers and More\" \/>\n<meta property=\"og:description\" content=\"The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/resources\/church-online-case-study\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-28T20:57:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1686\" \/>\n\t<meta property=\"og:image:height\" content=\"1102\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Zach DeMeyer\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study\",\"url\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study\",\"name\":\"The Church Online Case Study: Centralizing Identity, Access Management\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study#primaryimage\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study#primaryimage\"},\"thumbnailUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg\",\"datePublished\":\"2018-01-25T04:04:00+00:00\",\"dateModified\":\"2021-09-28T20:57:32+00:00\",\"description\":\"The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.\",\"breadcrumb\":{\"@id\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/jumpcloud.com\/resources\/church-online-case-study\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study#primaryimage\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg\",\"width\":1686,\"height\":1102},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/church-online-case-study#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/jumpcloud.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/jumpcloud.com\/resources\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Church Online Case Study: Centralizing Identity & Access Management for File Servers and More\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/jumpcloud.com\/#website\",\"url\":\"https:\/\/jumpcloud.com\/\",\"name\":\"JumpCloud\",\"description\":\"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.\",\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/jumpcloud.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/jumpcloud.com\/#organization\",\"name\":\"JumpCloud\",\"url\":\"https:\/\/jumpcloud.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"contentUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png\",\"width\":598,\"height\":101,\"caption\":\"JumpCloud\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Church Online Case Study: Centralizing Identity, Access Management","description":"The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/jumpcloud.com\/resources\/church-online-case-study","og_locale":"en_US","og_type":"article","og_title":"The Church Online Case Study: Centralizing Identity & Access Management for File Servers and More","og_description":"The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.","og_url":"https:\/\/jumpcloud.com\/resources\/church-online-case-study","og_site_name":"JumpCloud","article_modified_time":"2021-09-28T20:57:32+00:00","og_image":[{"width":1686,"height":1102,"url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes","Written by":"Zach DeMeyer"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/jumpcloud.com\/resources\/church-online-case-study","url":"https:\/\/jumpcloud.com\/resources\/church-online-case-study","name":"The Church Online Case Study: Centralizing Identity, Access Management","isPartOf":{"@id":"https:\/\/jumpcloud.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/jumpcloud.com\/resources\/church-online-case-study#primaryimage"},"image":{"@id":"https:\/\/jumpcloud.com\/resources\/church-online-case-study#primaryimage"},"thumbnailUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg","datePublished":"2018-01-25T04:04:00+00:00","dateModified":"2021-09-28T20:57:32+00:00","description":"The Church Online provides enterprise class technology services to ministries and organizations. JumpCloud centralized their IAM to optimize their IT needs.","breadcrumb":{"@id":"https:\/\/jumpcloud.com\/resources\/church-online-case-study#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/jumpcloud.com\/resources\/church-online-case-study"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/resources\/church-online-case-study#primaryimage","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2018\/06\/computer_on_wooden_desk.jpg","width":1686,"height":1102},{"@type":"BreadcrumbList","@id":"https:\/\/jumpcloud.com\/resources\/church-online-case-study#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/jumpcloud.com\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/jumpcloud.com\/resources"},{"@type":"ListItem","position":3,"name":"The Church Online Case Study: Centralizing Identity & Access Management for File Servers and More"}]},{"@type":"WebSite","@id":"https:\/\/jumpcloud.com\/#website","url":"https:\/\/jumpcloud.com\/","name":"JumpCloud","description":"Daily insights on directory services, IAM, LDAP, identity security, SSO, system management (Mac, Windows, Linux), networking, and the cloud.","publisher":{"@id":"https:\/\/jumpcloud.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/jumpcloud.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/jumpcloud.com\/#organization","name":"JumpCloud","url":"https:\/\/jumpcloud.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/","url":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","contentUrl":"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/jc-logo-brand-2021.png","width":598,"height":101,"caption":"JumpCloud"},"image":{"@id":"https:\/\/jumpcloud.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/resource\/42904"}],"collection":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/users\/70"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/media\/16030"}],"wp:attachment":[{"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/media?parent=42904"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/categories?post=42904"},{"taxonomy":"collection","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/collection?post=42904"},{"taxonomy":"wheel_hubs","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/wheel_hubs?post=42904"},{"taxonomy":"platform","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/platform?post=42904"},{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/resource_type?post=42904"},{"taxonomy":"funnel_stage","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/funnel_stage?post=42904"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/jumpcloud.com\/wp-json\/wp\/v2\/coauthors?post=42904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}