{"id":120618,"date":"2025-02-04T11:21:40","date_gmt":"2025-02-04T16:21:40","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=120618"},"modified":"2025-02-04T11:49:13","modified_gmt":"2025-02-04T16:49:13","slug":"sinfopac-uses-jumpcloud-to-strengthen-clients-security","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/sinfopac-uses-jumpcloud-to-strengthen-clients-security","title":{"rendered":"Sinfopac uses JumpCloud to strengthen its clients\u2019 security postures, becoming JumpCloud\u2019s first LATAM partner"},"content":{"rendered":"\n

Sinfopac Internacional<\/a> is an IT consultancy and managed service provider (MSP) headquartered in Barcelona that provides digital transformation, cybersecurity, and auditing and data analysis services to clients across Spain, Portugal, and Latin America. Founded in 1989, the organization originally serviced clients in Spain before expanding in Europe and overseas in 2010. Sinfopac \u2014 a JumpCloud partner \u2014 typically works with large companies powered by distributed teams across the accounting, law, fintech, and insurtech sectors.<\/p>\n\n\n\n

Modernizing their approach to remote IT asset management<\/h2>\n\n\n\n

When Sinfopac began developing a presence in Latin America, operations manager Gast\u00f3n Thano was part of the team tasked with setting up operations in the new market. During this time, employees would travel around the continent, visiting clients and working out of their offices.<\/p>\n\n\n\n

\u201cI started looking for a way to modernize that way of working,\u201d Thano explains. \u201cMy priority was to look for something in the cloud that allows us to increase the security of our devices, and that\u2019s how I found JumpCloud.\u201d <\/p>\n\n\n\n

Becoming the first JumpCloud partner in Latin America<\/h2>\n\n\n\n

While Sinfopac implemented JumpCloud to get better control over its own IT assets, the company quickly began recommending that its customers use the product, too.<\/p>\n\n\n\n

\n

In all of my meetings with potential clients \u2014 all of my feedback and everything I share in those meetings \u2014 I do it first from a position of a user rather than a seller of the solution. I often tell anecdotes of challenges we encountered and how, thanks to JumpCloud, we faced them with ease.<\/p>\nGast\u00f3n Thano, Operations Manager, Sinfopac<\/cite><\/blockquote>\n\n\n\n

As an MSP, Thano and his team have mastered all the features and functionality found in JumpCloud \u2014 something critical for them to be able to deliver the caliber of consulting and support their clients have grown to expect. Due to this depth of understanding of the platform, Sinfopac decided to deepen its relationship with JumpCloud.<\/p>\n\n\n\n

\u201cWe can say with great pride that we are the first partners in Latin America for JumpCloud<\/a>,\u201d Thano continues. \u201cI really think that there isn\u2019t a product on the market that offers everything that JumpCloud offers in one place.\u201d<\/p>\n\n\n\n

Transforming into a tool Sinfopac & its clients can\u2019t live without<\/h2>\n\n\n\n

JumpCloud has made life considerably easier for Sinfopac\u2019s team, especially when it comes to managing remote machines.<\/p>\n\n\n\n

\u201cWhen you\u2019re doing a deployment of an operating system update remotely, you don\u2019t even have to worry because you just create a policy and JumpCloud does all the work,\u201d Thano says. \u201cI think that\u2019s what stands out most in our day-to-day lives.\u201d\u00a0<\/p>\n\n\n\n

Most commonly, clients turn to Sinfopac looking for a solution to control all of the devices they manage from a single interface.<\/p>\n\n\n\n

\u201cI just say that\u2019s something that JumpCloud helps us solve in a very effective way,\u201d he says. \u201cSometimes, the client is surprised when I show them the platform. For example, being able to remotely control devices is not expected. It\u2019s a pleasant surprise. You don\u2019t need to remotely connect to a machine as was traditionally done. Although the functionality is still there, it\u2019s no longer necessary.\u201d <\/p>\n\n\n\n

The way Thano sees it, JumpCloud is so feature-rich that \u201cit\u2019s sometimes hard to believe.\u201d <\/p>\n\n\n\n

Compliance made easy<\/h3>\n\n\n\n

As an MSP that works with businesses in heavily regulated industries, Sinfopac\u2019s operations require tight security and compliance controls. <\/p>\n\n\n\n

\u201cWe were recently working with a client that was pursuing ISO 27001 certification<\/a>, and the first thing they noticed in an audit was that their machines weren\u2019t automatically locking after a period of inactivity,\u201d Thano explains. \u201cAs simple as it sounds, this is all part of compliance and the levels of security an operation needs to have.\u201d<\/p>\n\n\n\n

With JumpCloud, rolling out a fix to this problem was a cinch; the team simply created a lock screen policy<\/a> and pushed it out to all machines.<\/p>\n\n\n\n

\n

In order to achieve ISO 27001 compliance, systems need to be supported by a tool like JumpCloud.\u00a0<\/p>\nGast\u00f3n Thano, Operations Manager, Sinfopac<\/cite><\/blockquote>\n\n\n\n

Ease of integration<\/h3>\n\n\n\n

When a client approaches Sinfopac, one of the first questions the team asks is where their main source of truth for user identities is.<\/p>\n\n\n\n

\u201cUsually it\u2019s Google Workspace or Microsoft 365; some have Active Directory either in the cloud or on their own servers,\u201d Thano says, adding that JumpCloud seamlessly connects to all of these services. \u201cThat\u2019s the first thing we do: integrate JumpCloud with the current directory, and then get to the next level from there. That other level is provisioning the technology resources and delivering them through JumpCloud, starting with devices and tools.\u201d<\/p>\n\n\n\n

Mobile device management<\/h3>\n\n\n\n

Typically, Sinfopac works with companies that have between 300 and 1,000 users. When these clients come on board, they\u2019re usually eager to get more control of their devices by implementing a mobile device management<\/a> solution. <\/p>\n\n\n\n

In these instances, it\u2019s not uncommon for a client to say that they only use Windows machines when, upon investigation, it becomes apparent that there are also iPhones and Macs in the mix, for example.<\/p>\n\n\n\n

\u201cIt\u2019s a complex issue to manage if you don\u2019t have the appropriate tool,\u201d Thano says. Because it enables admins to control every device, regardless of operating system, from a single pane of glass, \u201cJumpCloud is great for the MDM use case \u2014 actually organizing the entire fleet of equipment to implement a BYOD policy<\/a>.\u201d<\/p>\n\n\n\n

Enhanced security<\/h3>\n\n\n\n

Using JumpCloud enables Sinfopac to deliver several powerful security features that keep client systems safe.<\/p>\n\n\n\n

\u201cBy default, we suggest that single sign-on<\/a> should be connected to the productivity tool each user opens to start their day; with JumpCloud, that can be done very easily in a secure way,\u201d Thano says. \u201cIf clients require a VPN, that\u2019s where the RADIUS<\/a> module comes into play.\u201d<\/p>\n\n\n\n

Sinfopac also encourages clients to use multi-factor authentication<\/a> and conditional access policies<\/a> to further strengthen their environments.<\/p>\n\n\n\n

\u201cA client wanted users to only be able to login to Google on machines it provided; they wanted to limit the use of certain tools from machines they didn\u2019t control, so we used policies to enable that,\u201d Thano says. \u201cThings that until now companies did not have or even imagine \u2014 with JumpCloud, it\u2019s possible.\u201d<\/p>\n\n\n\n

Sinfopac\u2019s clients also use policies to ensure hard drives are protected and patch management<\/a> to ensure operating systems and applications are always up to date.<\/p>\n\n\n\n

\u201cJumpCloud guarantees that a policy you decide to implement will be available everywhere,\u201d Thano says, adding that some clients are also using Password Manager<\/a> to further improve their security posture.<\/p>\n\n\n\n

Real-time monitoring & rapid response<\/h3>\n\n\n\n

Using Directory Insights<\/a> and System Insights<\/a>, Thano and his team can keep their proverbial fingers on the pulse of day-to-day IT operations. Whenever an anomaly materializes, the team can mitigate it quickly thanks to JumpCloud.<\/p>\n\n\n\n

\n

We have everything in one place and can see what\u2019s happening, which machines are logged in, the machines that are turned on, which user logged into what network and when \u2014 it makes life so much easier for the IT department. Once JumpCloud takes control of the device, the reporting level is very enriching.\u00a0<\/p>\nGast\u00f3n Thano, Operations Manager, Sinfopac<\/cite><\/blockquote>\n\n\n\n

Improved onboarding<\/h3>\n\n\n\n

JumpCloud has also helped Sinfopac improve the onboarding experience for new hires, giving each of them a great first impression.<\/p>\n\n\n\n

\u201cIt\u2019s a very positive experience on the end-user side and on the IT team side,\u201d Thano explains. \u201cEverything is done in half the time \u2014 at least.\u201d<\/p>\n\n\n\n

As an example, someone in Brazil recently received a machine, was waiting for someone to remotely install the tools he needed, and was pleasantly surprised by the \u201csilent installation\u201d JumpCloud enables.<\/p>\n\n\n\n

\u201cHis day was never interrupted,\u201d Thano says. \u201cShe was expecting the traditional remote connection.\u201d<\/p>\n\n\n\n

Any advice for other IT practitioners considering a solution like JumpCloud?<\/p>\n\n\n\n

\u201cJumpCloud shouldn\u2019t be seen as just one more product in your portfolio,\u201d Thano concludes. \u201cJumpCloud is a totally necessary product, and the future of where the product is going is very, very exciting.\u201d <\/p>\n\n\n\n

About JumpCloud<\/h2>\n\n\n\n

JumpCloud\u00ae delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.<\/p>\n\n\n\n

To see the power of JumpCloud yourself, request a demo<\/a> or start a 30-day trial<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"

Using JumpCloud enables Sinfopac to deliver several powerful security features that keep client systems safe.<\/p>\n","protected":false},"author":85,"featured_media":120622,"template":"","categories":[2782],"collection":[3296],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[3014],"coauthors":[2534],"acf":[],"yoast_head":"\nSinfopac uses JumpCloud to strengthen its clients\u2019 security postures<\/title>\n<meta name=\"description\" content=\"Using JumpCloud enables Sinfopac to deliver several powerful security features that keep client systems safe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/sinfopac-uses-jumpcloud-to-strengthen-clients-security\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sinfopac uses JumpCloud to 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