{"id":119343,"date":"2024-12-26T13:25:01","date_gmt":"2024-12-26T18:25:01","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=119343"},"modified":"2025-01-15T10:48:01","modified_gmt":"2025-01-15T15:48:01","slug":"amplience-manages-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/amplience-manages-jumpcloud","title":{"rendered":"Amplience centralizes IT management in a hybrid environment"},"content":{"rendered":"\n

Amplience<\/a> is an AI content company that combines data, performance insights, and generative AI to help some of the world\u2019s most impactful brands deliver highly engaging shopping experiences. Founded in 2008 and headquartered in London, the company \u2014 which has roughly 150 employees \u2014 has raised $180 million to date.<\/p>\n\n\n\n

Looking to centralize identity & device management<\/h2>\n\n\n\n

As Amplience continued to scale, the company started exploring ways to bake more efficiency into its IT operations. <\/p>\n\n\n\n

While Amplience is primarily a Mac shop, it also uses Windows and Linux devices. At the time, the company \u2014 which has a hybrid IT environment that includes both cloud and on-premises resources \u2014 was using both Jamf and Azure Entra for directory services.<\/p>\n\n\n\n

\n

We were interested in JumpCloud because of its integration capabilities and how it was a mature solution.<\/p>\nSunil Virk<\/cite><\/blockquote>\n\n\n\n

\u201cWe were looking to centralize identity and device management and enhance the onboarding process,\u201d says Sunil Virk, who leads a team that manages IT infrastructure, security, and daily operations at Amplience. \u201cJamf and Microsoft weren\u2019t working in tandem together, and we wanted to change that.\u201d <\/p>\n\n\n\n

Choosing feature-rich JumpCloud for integration capabilities & controls<\/h2>\n\n\n\n

After searching for a solution to their problem, the Amplience team came across JumpCloud<\/a>, the unified identity, device, and access management platform.<\/p>\n\n\n\n

\u201cWe were interested in JumpCloud because of its integration capabilities and how it was a mature solution,\u201d Sunil explains, adding that they were particularly impressed by how JumpCloud seamlessly integrated with the company\u2019s HR system and Apple DEP. <\/p>\n\n\n\n

Liking what they saw, the Amplience team decided that JumpCloud was the ideal solution to their disparate directory services problem. <\/p>\n\n\n\n

\u201cJumpCloud has streamlined these services into a single management point,\u201d Sunil continues.<\/p>\n\n\n\n

Shoring up security & unlocking more and more value from JumpCloud<\/h2>\n\n\n\n

JumpCloud solved Amplience\u2019s immediate problem, and as time goes on, the team continues to leverage more and more of the platform\u2019s feature-rich nature. Today, Sunil manages 140 applications through JumpCloud.\u00a0<\/p>\n\n\n\n

\n

We use conditional policies for applications that need more security \u2014 just an additional layer of MFA to protect the application.<\/p>\nSunil Virk<\/cite><\/blockquote>\n\n\n\n

To shore up security, Amplience is also using JumpCloud\u2019s LDAP for secure storage access and RADIUS to control secure WiFi access, along with single sign-on (SSO) and multi-factor authentication (MFA) capabilities through JumpCloud Protect. <\/p>\n\n\n\n

\u201cWe use conditional policies for applications that need more security \u2014 just an additional layer of MFA to protect the application,\u201d Sunil says. \u201cWe also use JumpCloud Go\u2122 \u2014 I love it. It\u2019s a lot more seamless; a user just logs in. It\u2019s not more password prompts, which is really nice. It makes it a bit easier for us to get on with day-to-day work.\u201d <\/p>\n\n\n\n

Streamlined onboarding and offboarding<\/h3>\n\n\n\n

With automated onboarding and offboarding capabilities, JumpCloud has made life easier for Amplience\u2019s IT team.<\/p>\n\n\n\n

\u201cWe were particularly impressed by JumpCloud\u2019s native capabilities with Apple DEP and our HR system,\u201d Sunil says. \u201cWe can have the MacBook delivered to the end user and all they have to do is open it up. Integrating our HR system with the JumpCloud directory streamlines the user creation flow. Once the user is active in the HR system, that feeds to JumpCloud and creates the user automatically. All I do is activate them and send them an email. Then the user logs in using JumpCloud credentials and they\u2019re good to go. It\u2019s literally that simple. We\u2019ve got our onboarding process pretty much down to zero-touch now.\u201d <\/p>\n\n\n\n

Using policies and groups, the users are then automatically granted access to relevant applications \u2014 like Slack and the Microsoft suite \u2014 without IT having to intervene.<\/p>\n\n\n\n

\n

We are spending minimum resources on onboarding. It\u2019s a lot of time saved for us. That\u2019s definitely something to rave about.<\/p>\nSunil Virk<\/cite><\/blockquote>\n\n\n\n

Compliance<\/h3>\n\n\n\n

Using JumpCloud, Amplience has been able to maintain SOC 2 compliance<\/a> with user groups and role-based access controls.<\/p>\n\n\n\n

\u201cWhen we have to onboard or offboard users, we just kind of gather the data. This user is part of this group, this is what permissions they have, and we\u2019re good to go,\u201d Sunil continues. \u201cSo from a compliance point of view, it\u2019s quite easy.\u201d <\/p>\n\n\n\n

Policies and Groups<\/h3>\n\n\n\n

Amplience also leverages JumpCloud\u2019s policies and group capabilities to streamline IT management and protect resources.<\/p>\n\n\n\n

\u201cWe have a policy that prevents users from applying the latest upgrade right away in case there are any issues,\u201d Sunil explains. \u201cWe have device groups, with policies associated with each of them, and we can pick and choose what applications and machines we want in each group. If we don\u2019t want our MacBooks riding out to QA, for example, we\u2019d isolate them. We also have application-based groups.\u201d<\/p>\n\n\n\n

Additionally, the company is using dynamic user groups<\/a>.<\/p>\n\n\n\n

\n

Dynamic groups are great, and I\u2019m going to be doing more of that.<\/p>\nSunil Virk<\/cite><\/blockquote>\n\n\n\n

\u201cWe\u2019ve got dynamic groups for Slack and Office 365,\u201d Sunil says. \u201cIf certain criteria is met, it automatically adds the user into applications \u2014 like if the user is active and the user department equals operations, for example. That\u2019s pretty cool. It will dynamically put the user into that group. And it works backwards as well when the user changes roles or leaves; it automatically takes them out. We don\u2019t have to worry about deprovisioning or anything along those lines. Dynamic groups are great, and I\u2019m going to be doing more of that.\u201d <\/p>\n\n\n\n

Commands<\/h3>\n\n\n\n

Amplience is utilizing both out-of-the-box JumpCloud commands<\/a> as well as custom commands.<\/p>\n\n\n\n

\u201cThere\u2019s a lot of stuff in the JumpCloud Library that is really useful,\u201d Sunil explains. \u201cWe also use our own commands to push applications. For example, there are certain applications that we have hosted in AWS, and we go ahead and just create a script to remotely deploy them, which is really cool.\u201d<\/p>\n\n\n\n

Testing features early<\/h3>\n\n\n\n

Amplience is participating in JumpCloud Early Access, a program that lets customers test beta versions of new features and share feedback.<\/p>\n\n\n\n

\n

It\u2019s definitely helpful. It gives us insight into things before they become fully fledged features, which gives us a better understanding of the tool.<\/p>\nSunil Virk<\/cite><\/blockquote>\n\n\n\n

Looking ahead, Sunil and his team are exploring JumpCloud\u2019s zero-trust<\/a>, patch management<\/a>, and Password Manager<\/a> features to improve security and optimize IT spend.<\/p>\n\n\n\n

\u201cJumpCloud is constantly changing and improving, which is lovely,\u201d Sunil says. \u201cNew features are being added all the time, which definitely helps us.\u201d <\/p>\n\n\n\n

Sunil recommends JumpCloud to any organization looking to centralize identity and device management, particularly if they want to automate onboarding and offboarding and improve security.<\/p>\n\n\n\n

\u201cIt\u2019s really seamless, it\u2019s really smooth,\u201d Sunil says. \u201cThe capabilities for security enhancement, onboarding, offboarding, time saving, and just efficiency \u2014 I fully, fully recommend using JumpCloud.\u201d<\/p>\n\n\n\n

About JumpCloud<\/h2>\n\n\n\n

JumpCloud\u00ae delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.\u00a0<\/p>\n\n\n\n

To see the power of JumpCloud yourself, request a demo<\/a> or start a 30-day trial<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"

Amplience is an AI content company that combines data, performance insights, and genAI to help brands deliver engaging shopping experiences.<\/p>\n","protected":false},"author":167,"featured_media":119344,"template":"","categories":[],"collection":[2775,2780],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[3014],"coauthors":[2706],"acf":[],"yoast_head":"\nAmplience centralizes IT management in a hybrid environment - JumpCloud<\/title>\n<meta name=\"description\" content=\"Amplience is an AI content company that combines data, performance insights, and genAI to help brands deliver engaging shopping experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/amplience-manages-jumpcloud\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amplience centralizes IT management in a hybrid environment\" \/>\n<meta property=\"og:description\" content=\"Amplience is an AI content company that combines data, performance insights, and genAI to help brands deliver engaging shopping experiences.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/resources\/amplience-manages-jumpcloud\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-15T15:48:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/12\/202412-CS-RS-Amplience-FeaturedImage-704x420-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"704\" \/>\n\t<meta property=\"og:image:height\" content=\"420\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Becky Scott\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/amplience-manages-jumpcloud\",\"url\":\"https:\/\/jumpcloud.com\/resources\/amplience-manages-jumpcloud\",\"name\":\"Amplience centralizes IT management in a hybrid environment - 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