As makers of a SaaS solution, KONUX practices what it preaches, producing and consuming resources in the cloud.<\/p>\n\n\n\n
\u201cFrom the beginning, the idea of not having local servers or local tools has been there,\u201d explains Ivan Skowronski, information security officer at KONUX. \u201cIt made us make some decisions about the stack of solutions we use, which includes Slack and Google products. When you\u2019re using SaaS products, you don\u2019t have the same kind of control, and it adds a lot of complexity for administration.\u201d <\/p>\n\n\n\n
At the same time, KONUX \u2014 which uses Macs and PCs \u2014 was looking for a solution that enabled them to manage all devices in one place<\/a>.<\/p>\n\n\n\n
\nWe were using Jamf, but it was only covering a partial part of all of our endpoints. We needed something that would enable us to manage all these solutions in one place. We only have two people in IT, so we needed something that would help us administer all the endpoints in an efficient way.<\/p>\nIvan Skowronski, information security officer at KONUX<\/cite><\/blockquote>\n\n\n\n
Choosing JumpCloud for functionality & integrations<\/h2>\n\n\n\n
After researching their options, the KONUX team came across JumpCloud and ultimately decided it was the perfect tool for their needs.<\/p>\n\n\n\n
\u201cWhen I joined the company two years ago, JumpCloud was already implemented,\u201d Skowronski explains. \u201cWe don\u2019t have an Active Directory<\/a>, which is usually the base for management of endpoints. So we needed something to help us solve the challenge we were having, and JumpCloud is doing that. With JumpCloud, we were able to replace Jamf.\u201d
KONUX connected its Google Directory to JumpCloud, and the two systems seamlessly sync with each other. <\/p>\n\n\n\nIncreasing team productivity & maintaining compliance<\/h2>\n\n\n\n
In addition to making device<\/a> and identity<\/a> management easier for IT, JumpCloud has also helped KONUX ensure its distributed team stays productive.<\/p>\n\n\n\n
\u201cWe use Remote Assist<\/a> a lot for IT operations,\u201d Skowronski says. \u201cIt\u2019s super useful and the only way we have access to a remote computer to assist the user. Everything can be done directly through JumpCloud. We use Remote Assist to log into the machines and also execute remote commands<\/a>. I believe that, in the future, we are going to use it more and more.\u201d<\/p>\n\n\n\n
\nWe use Remote Assist a lot for IT operations.<\/p>\nIvan Skowronski, information security officer at KONUX<\/cite><\/blockquote>\n\n\n\n
KONUX is also using JumpCloud Policies<\/a> to configure devices. Together with Remote Assist and commands, policies have proven to be truly transformative for the organization.<\/p>\n\n\n\n
Increased IT productivity<\/h3>\n\n\n\n
JumpCloud has enabled KONUX\u2019s two-person IT team to cover more ground faster, utilizing their limited resources more effectively.<\/p>\n\n\n\n
\u201cOur team is logged into JumpCloud all day, and most of our IT things can be done directly from there,\u201d Skowronski explains. \u201cIf we have a problem with a user \u2014 for instance, where the account is locked and the user freaks out because they need to work and everything\u2019s urgent \u2014 and if we need to go through the logs in Google, it can be really a mess. In JumpCloud, it\u2019s super easy. You can see exactly what has happened.\u201d<\/p>\n\n\n\n
Skowronski was particularly impressed by a new feature that enables him to give users admin privileges for five minutes, an hour, or however long they need.<\/p>\n\n\n\n
\u201cIt sounds basic, but it\u2019s incredibly useful as we do not have to think about revoking permissions,\u201d he says. \u201cIt\u2019s a really useful tool. It\u2019s a small thing, but for us, it was a major improvement in user management and efficient capacity usage.\u201d<\/p>\n\n\n\n
In addition to increasing IT productivity, JumpCloud also makes life easier for the overall team.<\/p>\n\n\n\n
\nUsers don\u2019t have to figure out where to find certain tools or where to log in. They just go to JumpCloud.<\/p>\nIvan Skowronski, information security officer at KONUX<\/cite><\/blockquote>\n\n\n\n
ISO 27001 compliance made easy<\/h3>\n\n\n\n
Three years ago, KONUX began pursuing ISO 27001 certification<\/a>.<\/p>\n\n\n\n
As part of this initiative, KONUX implemented multi-factor authentication<\/a> (MFA) in \u201ctwo or three clicks.\u201d<\/p>\n\n\n\n
Automated onboarding and offboarding<\/h3>\n\n\n\n
KONUX onboards and offboards users through JumpCloud.<\/p>\n\n\n\n
\u201cWhenever a user requires new access, they can go to Fresh Service, create a ticket, and then we can easily trigger the assignment to a group, offer permissions, remove the user, and so on,\u201d Skowronski explains. \u201cFor the users, it\u2019s pretty transparent. If a tool is pre-approved, we can easily grant access. The implementation is done directly from Fresh Service in JumpCloud, which is really good for us as it reduces the time spent on granting access.\u201d<\/p>\n\n\n\n
Currently, KONUX is using device groups to manage Windows and Mac machines with more precision. The company also uses Personio for HR management<\/a> and is planning to incorporate dynamic groups<\/a> in the near future. <\/p>\n\n\n\n
Additionally, KONUX has linked Apple DEP with JumpCloud.<\/p>\n\n\n\n
Unlocking more value<\/h3>\n\n\n\n
Looking ahead, Skowronski is planning to leverage additional JumpCloud features, including patch management<\/a> and Password Manager<\/a>. The company is also doing a proof of concept of JumpCloud Go\u2122<\/a>, which enables users to access JumpCloud-protected resources using biometrics or by typing in a password just once.<\/p>\n\n\n\n
About JumpCloud<\/h2>\n\n\n\n
JumpCloud\u00ae delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.<\/p>\n\n\n\n
To see the power of JumpCloud yourself, request a demo<\/a> or start a 30-day trial<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"