{"id":117927,"date":"2024-12-04T13:55:36","date_gmt":"2024-12-04T18:55:36","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=117927"},"modified":"2025-01-15T10:49:55","modified_gmt":"2025-01-15T15:49:55","slug":"konux-mdm-with-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/konux-mdm-with-jumpcloud","title":{"rendered":"Mobile Device Management through a Single Pane of Glass"},"content":{"rendered":"\n

KONUX<\/a> is the leading AI scale-up in railway, delivering predictive maintenance, network usage, and traffic monitoring and planning solutions, aiming to transform railway infrastructure and help usher in a more sustainable future. Founded in 2014 as a university project, the company \u2014 which has 110 employees working across Europe \u2014 has grown steadily in the ensuing decade. Currently, KONUX\u2019s operations are primarily in Germany, Spain, and the United Kingdom. The company has plans to scale across Europe and into the North American market.<\/p>\n\n\n\n

Looking to manage devices & resources through a single pane of glass<\/h2>\n\n\n\n

As makers of a SaaS solution, KONUX practices what it preaches, producing and consuming resources in the cloud.<\/p>\n\n\n\n

\u201cFrom the beginning, the idea of not having local servers or local tools has been there,\u201d explains Ivan Skowronski, information security officer at KONUX. \u201cIt made us make some decisions about the stack of solutions we use, which includes Slack and Google products. When you\u2019re using SaaS products, you don\u2019t have the same kind of control, and it adds a lot of complexity for administration.\u201d <\/p>\n\n\n\n

At the same time, KONUX \u2014 which uses Macs and PCs \u2014 was looking for a solution that enabled them to manage all devices in one place<\/a>.<\/p>\n\n\n\n

\n

We were using Jamf, but it was only covering a partial part of all of our endpoints. We needed something that would enable us to manage all these solutions in one place. We only have two people in IT, so we needed something that would help us administer all the endpoints in an efficient way.<\/p>\nIvan Skowronski, information security officer at KONUX<\/cite><\/blockquote>\n\n\n\n

Choosing JumpCloud for functionality & integrations<\/h2>\n\n\n\n

After researching their options, the KONUX team came across JumpCloud and ultimately decided it was the perfect tool for their needs.<\/p>\n\n\n\n

\u201cWhen I joined the company two years ago, JumpCloud was already implemented,\u201d Skowronski explains. \u201cWe don\u2019t have an Active Directory<\/a>, which is usually the base for management of endpoints. So we needed something to help us solve the challenge we were having, and JumpCloud is doing that. With JumpCloud, we were able to replace Jamf.\u201d

KONUX connected its Google Directory to JumpCloud, and the two systems seamlessly sync with each other. <\/p>\n\n\n\n

\u201cWe do everything in JumpCloud, and if we make any changes there, it automatically reflects in Google and any other platform we have,\u201d he says. \u201cJumpCloud is really good for us. We don\u2019t need an Active Directory and we can easily add a new machine to the platform and say which users have permissions to login. If one day we need to give that machine to another user, it\u2019s as easy as giving it to the new person, formatting it from JumpCloud, and the machine is pretty much brand new and ready to be used.\u201d<\/p>\n\n\n\n

Increasing team productivity & maintaining compliance<\/h2>\n\n\n\n

In addition to making device<\/a> and identity<\/a> management easier for IT, JumpCloud has also helped KONUX ensure its distributed team stays productive.<\/p>\n\n\n\n

\u201cWe use Remote Assist<\/a> a lot for IT operations,\u201d Skowronski says. \u201cIt\u2019s super useful and the only way we have access to a remote computer to assist the user. Everything can be done directly through JumpCloud. We use Remote Assist to log into the machines and also execute remote commands<\/a>. I believe that, in the future, we are going to use it more and more.\u201d<\/p>\n\n\n\n

\n

We use Remote Assist a lot for IT operations.<\/p>\nIvan Skowronski, information security officer at KONUX<\/cite><\/blockquote>\n\n\n\n

KONUX is also using JumpCloud Policies<\/a> to configure devices. Together with Remote Assist and commands, policies have proven to be truly transformative for the organization.<\/p>\n\n\n\n

\u201cThese are the three things that really help us give high-quality service from the IT team to our users.\u201d <\/p>\n\n\n\n

Increased IT productivity<\/h3>\n\n\n\n

JumpCloud has enabled KONUX\u2019s two-person IT team to cover more ground faster, utilizing their limited resources more effectively.<\/p>\n\n\n\n

\u201cOur team is logged into JumpCloud all day, and most of our IT things can be done directly from there,\u201d Skowronski explains. \u201cIf we have a problem with a user \u2014 for instance, where the account is locked and the user freaks out because they need to work and everything\u2019s urgent \u2014 and if we need to go through the logs in Google, it can be really a mess. In JumpCloud, it\u2019s super easy. You can see exactly what has happened.\u201d<\/p>\n\n\n\n

Skowronski was particularly impressed by a new feature that enables him to give users admin privileges for five minutes, an hour, or however long they need.<\/p>\n\n\n\n

\u201cIt sounds basic, but it\u2019s incredibly useful as we do not have to think about revoking permissions,\u201d he says. \u201cIt\u2019s a really useful tool. It\u2019s a small thing, but for us, it was a major improvement in user management and efficient capacity usage.\u201d<\/p>\n\n\n\n

In addition to increasing IT productivity, JumpCloud also makes life easier for the overall team.<\/p>\n\n\n\n

\n

Users don\u2019t have to figure out where to find certain tools or where to log in. They just go to JumpCloud.<\/p>\nIvan Skowronski, information security officer at KONUX<\/cite><\/blockquote>\n\n\n\n

ISO 27001 compliance made easy<\/h3>\n\n\n\n

Three years ago, KONUX began pursuing ISO 27001 certification<\/a>.<\/p>\n\n\n\n

\u201cWe work with critical infrastructure, so usually our customers require us to be certified,\u201d Skowronski explains. \u201cLuckily, JumpCloud was already there. Many of the requirements that we needed to comply with and many of the controls that we needed to prove were implemented and already there out straight out of the box.\u201d<\/p>\n\n\n\n

As part of this initiative, KONUX implemented multi-factor authentication<\/a> (MFA) in \u201ctwo or three clicks.\u201d<\/p>\n\n\n\n

\u201cEveryone has MFA on the platforms, and we can grant and remove access and apply policies on machines very easily,\u201d he continues. \u201cMFA is good for users that often travel. We have some that regularly travel on trains, so I believe this is an excellent solution. Obviously, if you\u2019re in the office and need to write your MFA credentials, it\u2019s a bit painful sometimes. But if you\u2019re on a train, it\u2019s another layer of security which is important.\u201d<\/p>\n\n\n\n

Whenever auditors come around, Skowronski and his team can easily satisfy their concerns thanks to JumpCloud.<\/p>\n\n\n\n

\u201cIt\u2019s really easy to prove the status,\u201d he says. \u201cIt\u2019s simply creating a report, showing our baselines, which machines have the policies implemented, which machines are failing. Having this kind of report makes our life so much easier and makes us compliant, in general and only during the audit. And it\u2019s not only showing things, either. It\u2019s also giving us proof. We can easily show that a disk is encrypted and then prove that the keys for that encrypted are stored in JumpCloud which can only be accessed and decrypted by the administrators. It\u2019s amazing to have everything in one place.\u201d <\/p>\n\n\n\n

Automated onboarding and offboarding<\/h3>\n\n\n\n

KONUX onboards and offboards users through JumpCloud.<\/p>\n\n\n\n

\u201cWhenever a user requires new access, they can go to Fresh Service, create a ticket, and then we can easily trigger the assignment to a group, offer permissions, remove the user, and so on,\u201d Skowronski explains. \u201cFor the users, it\u2019s pretty transparent. If a tool is pre-approved, we can easily grant access. The implementation is done directly from Fresh Service in JumpCloud, which is really good for us as it reduces the time spent on granting access.\u201d<\/p>\n\n\n\n

Currently, KONUX is using device groups to manage Windows and Mac machines with more precision. The company also uses Personio for HR management<\/a> and is planning to incorporate dynamic groups<\/a> in the near future. <\/p>\n\n\n\n

\u201cOur plan for next year is to start doing role-based onboardings in a way that ensures users have access to tools from day one,\u201d he continues. \u201cIn the near future, we will work with our HR team to create users in Personio and, automatically, they will be created in JumpCloud with many of the relevant permissions already granted, which will make our lives much easier.\u201d<\/p>\n\n\n\n

Additionally, KONUX has linked Apple DEP with JumpCloud.<\/p>\n\n\n\n

\u201cWhenever we buy a new computer in the Apple store and the computer is part of KONUX, the JumpCloud agent is downloaded from day zero,\u201d Skowronski explains. \u201cIf we have an emergency and someone needs to buy a new machine, they buy it, turn it on, and JumpCloud is already there. Everything\u2019s there, they can log in automatically, and it\u2019s ready to be used.\u201d<\/p>\n\n\n\n

Unlocking more value<\/h3>\n\n\n\n

Looking ahead, Skowronski is planning to leverage additional JumpCloud features, including patch management<\/a> and Password Manager<\/a>. The company is also doing a proof of concept of JumpCloud Go\u2122<\/a>, which enables users to access JumpCloud-protected resources using biometrics or by typing in a password just once.<\/p>\n\n\n\n

\u201cI have it installed on my machine already,\u201d he says. \u201cIt\u2019s a really nice feature that is probably going to be rolled out pretty soon to the whole company. It\u2019s super, super simple.\u201d <\/p>\n\n\n\n

If you\u2019re considering JumpCloud for your organization, Skowronski has one simple piece of advice: \u201cthe sooner the better.\u201d <\/p>\n\n\n\n

\u201cIf you have a platform like this that keeps everyone in one place, it makes a huge difference in terms of administration,\u201d he concludes. \u201cIf you\u2019re looking for a security certification, you can get many of the controls implemented straight out of the box. It also saves a lot of time and a lot of effort. The sooner you can get everyone integrated into the same platform, the better.\u201d <\/p>\n\n\n\n

About JumpCloud<\/h2>\n\n\n\n

JumpCloud\u00ae delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.<\/p>\n\n\n\n

To see the power of JumpCloud yourself, request a demo<\/a> or start a 30-day trial<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"

KONUX is the leading AI scale-up in railway, delivering predictive maintenance, network usage, and traffic monitoring and planning solutions.<\/p>\n","protected":false},"author":167,"featured_media":118196,"template":"","categories":[],"collection":[2778,2775],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[3014],"coauthors":[2706],"acf":[],"yoast_head":"\nMobile Device Management through a Single Pane of Glass - JumpCloud<\/title>\n<meta name=\"description\" content=\"KONUX is the leading AI scale-up in railway, delivering predictive maintenance, network usage, and traffic monitoring and planning solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/konux-mdm-with-jumpcloud\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile Device Management through a Single Pane of Glass\" \/>\n<meta property=\"og:description\" content=\"KONUX is the leading AI scale-up in railway, delivering predictive maintenance, network usage, and traffic monitoring and planning solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/resources\/konux-mdm-with-jumpcloud\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-15T15:49:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/12\/202411-CS-RS-Konux-FeaturedImage-704x420-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"704\" \/>\n\t<meta property=\"og:image:height\" content=\"420\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"Becky Scott\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/konux-mdm-with-jumpcloud\",\"url\":\"https:\/\/jumpcloud.com\/resources\/konux-mdm-with-jumpcloud\",\"name\":\"Mobile Device Management through a Single Pane of Glass - 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