{"id":117832,"date":"2024-11-21T14:02:28","date_gmt":"2024-11-21T19:02:28","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=117832"},"modified":"2024-12-05T11:48:43","modified_gmt":"2024-12-05T16:48:43","slug":"lightcast-security-with-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/lightcast-security-with-jumpcloud","title":{"rendered":"Lightcast meets strict security requirements & consolidates IT tools"},"content":{"rendered":"\n

Lightcast<\/a> is the world\u2019s leading labor market data company helping governments, educational institutions, and enterprise organizations make informed decisions about training and work. The company gathers labor market data from sources across the globe, cleaning, categorizing, and drawing meaning from it before passing it along to its customers in the form of insights.<\/p>\n\n\n\n

For example, a company building a data center might contract Lightcast to learn more about the area they\u2019re considering for construction. Does it have the supply of available talent the company needs? Does the local labor pool have the education credentials the company requires? Using Lightcast\u2019s data, they can answer these questions.<\/p>\n\n\n\n

Founded in 2000, Lightcast has offices in the United States, India, and Europe and has more than 650 employees.<\/p>\n\n\n\n

Needing to meet more robust security requirements post-acquisition<\/h2>\n\n\n\n

Lightcast was formed out of a merger of two companies and has since made several acquisitions of its own. It knows that, when bringing together disparate systems and employees, a robust security posture is important.<\/p>\n\n\n\n

\n

Endpoint security is critical to our data business. So we implemented JumpCloud. And as the company\u2019s first IT manager, six-and-a-half years ago, I started working on meeting all the necessary security requirements.<\/p>\nDale Courtney, IT manager<\/cite><\/blockquote>\n\n\n\n

Using JumpCloud to solve more and more IT problems<\/h2>\n\n\n\n

When Justin Snell was hired as a help desk manager in Lightcast\u2019s IT department, JumpCloud was already in place.<\/p>\n\n\n\n

\u201cBut it was nowhere near what it currently is,\u201d Snell says. \u201cWe\u2019ve been continuously adding elements to our JumpCloud to foster cohesion and standardization, and it\u2019s been a great tool for us as an alternative to our former directory service. The ease of use and the ability to set things up on the fly using Jumpcloud has made a significant impact.\u201d<\/p>\n\n\n\n

As a feature-rich solution, JumpCloud helped Courtney eliminate another headache, too.<\/p>\n\n\n\n

\u201cIt also helped us get rid of our SSO provider,\u201d Courtney adds. \u201cJumpCloud is significantly cheaper than the platform we were using, and that platform didn\u2019t provide endpoint security, either. So there was no reason for us to stick with them.\u201d<\/p>\n\n\n\n

Snell shares that sentiment.<\/p>\n\n\n\n

\n

Using JumpCloud instead of our previous SSO solution is a no-brainer for me. Why not pay less for something that does more?<\/p>\nJustin Snell, help desk manager<\/cite><\/blockquote>\n\n\n\n

When Lightcast was born post-merger, it was using two systems and leadership needed to make a choice on the go-forward IT environment.<\/p>\n\n\n\n

\u201cThere was a lot of back and forth over which system wins out, which backbone gets to be the backbone of the new company,\u201d Snell explains. \u201cI was very vocal to try and keep the JumpCloud system in place because I knew of the inherent risks that come with the other option. I\u2019ve been in IT for a long time, and I\u2019ve heard and experienced plenty of horror stories. That\u2019s why Dale and I pushed to stay with JumpCloud for directory and endpoint management. It\u2019s superior from a security perspective and makes day-to-day tasks quicker and easier.\u201d <\/p>\n\n\n\n

Snell and Courtney\u2019s pitch proved to be persuasive. <\/p>\n\n\n\n

\u201cThankfully, we ended up staying with the feature-rich solution that we trusted: JumpCloud,\u201d Courtney says. \u201cThe first step was getting everybody migrated off our old directory service, then we were able to start rolling out robust JumpCloud features.\u201d<\/p>\n\n\n\n

Shoring up security & streamlining critical processes <\/h2>\n\n\n\n

Fast-forward to today, and Lightcast continues to leverage more and more JumpCloud functionality to manage its environment that consists of Windows, Mac, and Linux machines and 683 total accounts. Thanks to JumpCloud\u2019s support for cross-OS device management<\/a>, Lightcast can manage all of these machines through a single pane of glass.<\/p>\n\n\n\n

The team uses JumpCloud as a directory for all users<\/a>, for user group management for SSO access to the company\u2019s 50-something apps, and to enact policies on endpoints.<\/p>\n\n\n\n

\u201cIt\u2019s tied directly to our Apple business account,\u201d Snell explains. \u201cEvery MacBook that we purchase from Apple comes from the factory basically ready to be onboarded into the JumpCloud system, which is super helpful.\u201d <\/p>\n\n\n\n

A stronger security posture<\/h3>\n\n\n\n

Using several JumpCloud features together in tandem \u2014 including RADIUS<\/a>, patch management<\/a>, and multi-factor authentication<\/a> \u2014 Lightcast has been able to sharpen its security posture considerably.<\/p>\n\n\n\n

The company also has a conditional access policy based on geolocation to protect devices when employees visit \u201cunsafe countries.\u201d <\/p>\n\n\n\n

\u201cIt\u2019s very helpful,\u201d Snell says.<\/p>\n\n\n\n

On top of this, the company utilizes JumpCloud Go\u2122<\/a>, which enables users to verify their identities using biometrics. <\/p>\n\n\n\n

\u201cWe got a lot of complaints because people were having to put in their username, their password, and their MFA every morning,\u201d Snell says. \u201cWhen we rolled out JumpCloud Go, there was a collective sigh of relief, \u2018I don\u2019t have to do this every morning? I can just put my fingerprint in and I\u2019m in?<\/em>\u2019 So that\u2019s been a huge success for us. It\u2019s not a requirement to use JumpCloud Go, but it makes life a lot easier for people, which is why we\u2019ve seen extremely high adoption.\u201d<\/p>\n\n\n\n

\n

When we rolled out JumpCloud Go, there was a collective sigh of relief… [s]o that\u2019s been a huge success for us.<\/p>\nJustin Snell, help desk manager<\/cite><\/blockquote>\n\n\n\n

Lightcast has also been able to keep sensitive company data safe when laptops get stolen or aren\u2019t returned by outgoing employees. In addition to ensuring all disks are encrypted, the team has also used JumpCloud to remotely wipe devices.<\/p>\n\n\n\n

\u201cI\u2019ve definitely created a brick, then never seen the machine again. But they can do absolutely nothing with the machine after the wipe. It\u2019s just a paperweight \u2014 good luck,\u201d Snell continues. \u201cIt\u2019s vitally important for us as a business to ensure none of our data stays on machines that shouldn\u2019t have it, and this JumpCloud feature helps us maintain that security.\u201d<\/p>\n\n\n\n

Exceptional support<\/h3>\n\n\n\n

As is the case with any piece of technology, it\u2019s only a matter of time before users encounter issues. Whenever Lightcast\u2019s run into any problems, they\u2019ve been impressed by the high-touch support the JumpCloud team consistently delivers.<\/p>\n\n\n\n

\u201cWe\u2019ve had some issues and every time we\u2019ve reached out to JumpCloud support we\u2019ve been able to come to a really good understanding of how things work or fix the issue,\u201d Courtney says. \u201cI can\u2019t say enough about how great the JumpCloud support team is. To be able to go on the support site, launch a chat, and have one of the engineers immediately pop up and fix my issue right then is absolutely amazing. I\u2019ve never been disappointed.\u201d <\/p>\n\n\n\n

Automating processes via APIs<\/h3>\n\n\n\n

The Lightcast team has also leveraged JumpCloud\u2019s APIs to speed up the onboarding and offboarding processes.<\/p>\n\n\n\n

\u201cIf I know someone is going to be separating three weeks from now at 5 o\u2019clock, I can use the API to make sure their access is suspended at that exact time,\u201d Courtney explains. \u201cI don\u2019t have to manually go in at that time and do it myself. JumpCloud is our source of truth for all of our users.\u201d<\/p>\n\n\n\n

Directory Insights & System Insights<\/h3>\n\n\n\n

Using Directory Insights<\/a> and System Insights<\/a>, it\u2019s easier for Courtney and Snell to troubleshoot issues.<\/p>\n\n\n\n

\u201cWe have RADIUS set up for WiFi here in the building,\u201d Snell says. \u201cIf someone\u2019s having trouble logging in, I can verify that the problem isn\u2019t the system, it\u2019s that they aren\u2019t correctly logged into that RADIUS authentication \u2014 things like that. I can look in the insights and find data that gives me an idea of what\u2019s actually going on behind the scenes.\u201d <\/p>\n\n\n\n

Each month, Courtney runs a script from Directory Insights to find out who\u2019s not logging into JumpCloud.<\/p>\n\n\n\n

\u201cSometimes a contractor\u2019s term with Lightcast expires and we don\u2019t get told in advance that we need to cancel their credentials,\u201d Courtney says. \u201cSo I have a script that looks to see who hasn\u2019t logged into JumpCloud for the last 30 days. Then the system automatically generates a ticket to tell me why this person accessed the system. Directory Insights has been very, very helpful for us when this occurs.\u201d<\/p>\n\n\n\n

Courtney also uses System Insights to receive daily reports about software that\u2019s been compromised and needs to be patched.<\/p>\n\n\n\n

\u201cI can just do a call on JumpCloud System Insights, all of the endpoint devices, and find out immediately which devices have that piece of software installed on them,\u201d he says. \u201cWhat version is on them? Have they been patched? And we can immediately create tickets if we have to get them upgraded. System Insights is a fantastic tool for keeping tabs on these issues.\u201d<\/p>\n\n\n\n

\n

I can just do a call on JumpCloud System Insights, all of the endpoint devices, and find out immediately which devices have that piece of software installed on them. What version is on them? Have they been patched? And we can immediately create tickets if we have to get them upgraded. System Insights is a fantastic tool for keeping tabs on these issues.<\/p>\nDale Courtney, IT manager<\/cite><\/blockquote>\n\n\n\n

ISO 27001 compliance<\/h3>\n\n\n\n

With a new CISO on board, Lightcast sought out and achieved ISO 27001 certification<\/a>.<\/p>\n\n\n\n

\u201cWe use Directory Insights and System Insights for that, too,\u201d Courtney says. \u201cBoth have been invaluable for us.\u201d<\/p>\n\n\n\n

Using these tools, Courtney and Snell are able to show the CISO which laptops are compliant and which aren\u2019t, for example.<\/p>\n\n\n\n

\u201cThese tools help a lot,\u201d Snell says.<\/p>\n\n\n\n

Both Snell and Courtney are quick to recommend JumpCloud to other IT teams needing a solution like it.<\/p>\n\n\n\n

\u201cIt\u2019s intuitive, easy to use, and very easy to roll out to end users,\u201d Courtney says. <\/p>\n\n\n\n

Snell encourages teams to not only use the basics of JumpCloud, but to use it to its full potential.<\/p>\n\n\n\n

\u201cConsolidate as much as possible into JumpCloud,\u201d he concludes. \u201cWe\u2019ve added so much into our JumpCloud instance that it\u2019s made the onboarding process and both user and device management seamless. No more having to go to a bunch of different tools and try to bring all the information together \u2014 JumpCloud has it all!\u201d<\/p>\n\n\n\n

About JumpCloud<\/h2>\n\n\n\n

JumpCloud\u00ae delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. <\/p>\n\n\n\n

To see the power of JumpCloud yourself, request a demo<\/a> or start a 30-day trial<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"

Using several JumpCloud features together in tandem, Lightcast has been able to sharpen its security posture considerably.<\/p>\n","protected":false},"author":167,"featured_media":117838,"template":"","categories":[],"collection":[2779,2775],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[3014],"coauthors":[2706],"acf":[],"yoast_head":"\nLightcast meets strict security requirements & consolidates IT tools - JumpCloud<\/title>\n<meta name=\"description\" content=\"Using several JumpCloud features together in tandem, Lightcast has been able to sharpen its security posture considerably.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/lightcast-security-with-jumpcloud\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lightcast meets strict security requirements & consolidates IT tools\" \/>\n<meta property=\"og:description\" content=\"Using several JumpCloud features together in tandem, Lightcast has been able to sharpen its security posture considerably. 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