{"id":107479,"date":"2024-03-22T11:30:00","date_gmt":"2024-03-22T15:30:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=107479"},"modified":"2024-06-14T09:39:45","modified_gmt":"2024-06-14T13:39:45","slug":"pinger-uses-jumpcloud","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/pinger-uses-jumpcloud","title":{"rendered":"Pinger uses JumpCloud for a cloud directory & single source of truth, migrating away from Active Directory"},"content":{"rendered":"\n

Pinger<\/a> is a telecommunications company that builds free texting, second phone number, and business communication solutions. Founded in 2005 and headquartered in San Jose, California with remote offices throughout the United States and Europe, Pinger\u2019s team consists of roughly 110 full-time employees and 75 full-time contractors.<\/p>\n\n\n\n

Moving from Active Directory to a cloud directory<\/h2>\n\n\n\n

Since 2018, IT engineer Taylor Donato had been tasked with managing access and permissions for Pinger\u2019s distributed team. <\/p>\n\n\n\n

When he started, Pinger\u2019s IT infrastructure was hosted in-house on a single Active Directory server. As technology continued to evolve, Donato was fielding more and more requests from folks wanting to use more modern, cloud-based tools, many of which didn\u2019t integrate well with on-premises infrastructure.<\/p>\n\n\n\n

\u201cAt the time, the idea of moving to the cloud sounded nicer and nicer,\u201d Donato says. \u201cIt was a long-term solution for our operations team. We were always thinking about what would happen if our on-prem servers stopped working \u2014 just servers in our office in a 100-plus-year-old building.\u201d<\/p>\n\n\n\n

When Donato\u2019s Pinger journey began, employees were largely using Windows. In the ensuing years, the team has gradually gravitated toward Mac laptops; they also maintain hundreds of Linux virtual machines.<\/p>\n\n\n\n

\u201cWe had been using Active Directory, but AD domain management infrastructure doesn\u2019t do anything for Macs,\u201d Donato explains. \u201cWe decided to put our user directory in the cloud<\/a> to create a single source of truth.\u201d<\/p>\n\n\n\n

Finding JumpCloud after a quick Google search<\/h2>\n\n\n\n

As Donato began searching for a solution, he ran a quick Google search: What is LDAP?<\/em><\/a> <\/em><\/p>\n\n\n\n

\u201cI was trying to figure out how to get a user directory into the cloud,\u201d he says. \u201cThe SSO<\/a> application was part of it, so that really drove us toward OneLogin and Okta. But they didn\u2019t provide a user directory.\u201d<\/p>\n\n\n\n

Instead of cobbling tools together, Donato wanted a streamlined solution. So, he refined his search \u2014 How do I get a user directory in the cloud? \u2014 <\/em>and the query led him to JumpCloud.<\/p>\n\n\n\n

After testing the solution and seeing its features in action, Pinger decided JumpCloud was the ideal solution for its requirements.<\/p>\n\n\n\n

Creating a single source of truth for all user identities<\/h2>\n\n\n\n

By delivering a robust cloud directory solution, JumpCloud met Pinger\u2019s immediate need for cloud-based identity management. <\/p>\n\n\n\n

The company is also using it to control access to tools like Google Workspace, Slack, and the Atlassian suite \u2014 Jira, Bitbucket, and Confluence. <\/p>\n\n\n\n

In particular, Donato is keen on JumpCloud\u2019s dynamic user groups<\/a> feature, which he estimates helps him save 75% of the time involved with granting permissions by hand.<\/p>\n\n\n\n

Looking ahead, Donato and his team continue to explore JumpCloud features and plan to leverage more of the platform. Now that Pinger has JumpCloud, the company was able to shut down Active Directory, eliminating it from its footprint in its entirety. <\/p>\n\n\n\n

Mobile device management made easy<\/h3>\n\n\n\n

To centralize IT control, Donato and his team installed JumpCloud on every device the company ships to its now-distributed team.<\/p>\n\n\n\n

\u201cWe have the agent installed on every machine that goes out the door,\u201d he continues. \u201cMy hope is that we can get all of our devices to JumpCloud in the future.\u201d<\/p>\n\n\n\n

As a result, Donato can keep tabs on company devices over a single pane of glass.<\/p>\n\n\n\n

While Pinger is still using Jamf minimally, the team intends to make JumpCloud its exclusive provider for mobile device management<\/a> in the coming months.<\/p>\n\n\n\n

\u201cI wholeheartedly believe that JumpCloud\u2019s mobile device management solution is smoother,\u201d he says. \u201cIt will reduce overhead significantly. It will save money.\u201d<\/p>\n\n\n\n

Seamless transition to remote work<\/h3>\n\n\n\n

In what turned out to be a lucky happenstance, Pinger rolled out JumpCloud toward the beginning of the COVID-19 pandemic.<\/p>\n\n\n\n

\u201cCOVID forced everyone to work remotely,\u201d Donato says. \u201cJust about that time, we officially released JumpCloud at the company. I was like, \u2018This makes it a whole lot easier to manage users remotely.\u2019 It was just good timing.\u201d<\/p>\n\n\n\n

With JumpCloud, Donato can manage employee devices from anywhere \u2014 all through a single interface.<\/p>\n\n\n\n

Future-proofing IT<\/h3>\n\n\n\n

Before the pandemic, Pinger was largely based at its San Jose headquarters, with a few employees in remote locations like Santa Barbara and Colorado. When COVID hit, Pinger eventually realized that most people wouldn\u2019t be coming back to the office, and the company pivoted accordingly.<\/p>\n\n\n\n

\u201cWe started hiring in 20 states,\u201d Donato explains. \u201cThe company started to grow, and we decided we couldn\u2019t really grow just being in San Jose.\u201d<\/p>\n\n\n\n

By ensuring JumpCloud ships on every device issued to new employees, Pinger can rest comfortably knowing that they have control over all machines.<\/p>\n\n\n\n

Looking ahead, the company is planning to migrate more and more of its applications to the cloud, and Donato considers JumpCloud to be the \u201cconnecting piece\u201d for everything.<\/p>\n\n\n\n

Due to the company\u2019s structure, Pinger works with many contractors who come and go on a project-by-project basis, Donato says. Thanks to JumpCloud, it\u2019s easier to manage their permissions and protect company resources \u2014 all without leaving the same interface he uses to manage employee access.<\/p>\n\n\n\n

Donato is \u201cpassionate\u201d about JumpCloud and routinely recommends it to folks in his circle; he was recently trying to convince his brother to use it at his job.<\/p>\n\n\n\n

If you\u2019re in need of a cloud directory or mobile device management solution, Donato doesn\u2019t hesitate to recommend JumpCloud.<\/p>\n\n\n\n

\u201cGive it a try and you\u2019ll see and understand its power,\u201d he concludes.<\/p>\n\n\n\n

Learn more about JumpCloud <\/h2>\n\n\n\n

JumpCloud changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access, secure Mac, Windows, and Linux devices, and get a full view of your environment.<\/p>\n\n\n\n

To see the power of JumpCloud with your own eyes,\u00a0request a demo<\/a>\u00a0or\u00a0start a 30-day trial today<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Read more on why Pinger, a telecommunications company, uses JumpCloud for a cloud directory & single source of truth.<\/p>\n","protected":false},"author":168,"featured_media":107480,"template":"","categories":[1],"collection":[2778,2779],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[2726],"acf":[],"yoast_head":"\nPinger uses JumpCloud for a cloud directory & single source of truth, migrating away from Active Directory - JumpCloud<\/title>\n<meta name=\"description\" content=\"Read more on why Pinger, a telecommunications company, uses JumpCloud for a cloud directory & single source of truth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/resources\/pinger-uses-jumpcloud\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pinger uses JumpCloud for a cloud directory & single source of truth, migrating away from Active Directory\" \/>\n<meta property=\"og:description\" content=\"Read more on why Pinger, a telecommunications company, uses JumpCloud for a cloud directory & single source of truth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/resources\/pinger-uses-jumpcloud\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-14T13:39:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/03\/202402-CS-Resource-Pinger-FeaturedImage-704x420-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"704\" \/>\n\t<meta property=\"og:image:height\" content=\"420\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"alex.bradford@jumpcloud.com\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/resources\/pinger-uses-jumpcloud\",\"url\":\"https:\/\/jumpcloud.com\/resources\/pinger-uses-jumpcloud\",\"name\":\"Pinger uses JumpCloud for a cloud directory & single source of truth, migrating away from Active Directory - 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