{"id":96042,"date":"2023-08-21T14:08:03","date_gmt":"2023-08-21T18:08:03","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=96042"},"modified":"2024-11-14T12:27:32","modified_gmt":"2024-11-14T17:27:32","slug":"multi-tenant-access-control","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/multi-tenant-access-control","title":{"rendered":"Multi-Tenant Access Control: Safeguarding Sensitive Data"},"content":{"rendered":"\n

Managed service providers (MSPs)<\/a> are juggling a lot of responsibilities \u2014 overseeing identity and access management, managing compliance requirements, maintaining kiosks and printers, and dealing with help desk tickets. And that\u2019s just for one client.<\/p>\n\n\n\n

Multi-tenant management comes with increased complexity and the inherent security risk of accidental data sharing. At the same time, cyberattacks continue to get more sophisticated, making MSPs\u2019 jobs even harder.<\/p>\n\n\n\n

To overcome these challenges \u2014 let alone \u2014 scale, MSPs need a way to control access across their client base using a single platform.<\/p>\n\n\n\n

In this post, we\u2019ll explain how multi-tenant access control works, the benefits of role-based access control (RBAC), and share how JumpCloud\u2019s multi-tenant portal and RBAC capabilities can help you scale.<\/p>\n\n\n\n

What Is Multi-Tenant Access Control?<\/h2>\n\n\n\n

Multi-tenant access control enables identity and device management for distinct user groups (tenants) in a way that ensures data privacy while using the same underlying infrastructure and software. In an MSP context, each tenant is a different client organization. No data or activity is shared between tenants, enabling MSPs to safely manage their clients from one centralized platform without end-user disruption or security risk.<\/p>\n\n\n\n

Typically, there are several components to multi-tenant access control solutions that help MSPs safeguard sensitive data, including authentication, data segregation, and, perhaps most importantly, role-based access control. These features help MSPs uphold their client\u2019s privacy compliance requirements, such as GDPR or HIPAA, prevent data leakage, and guard against external and insider threats, increasing client trust and building their reputation.<\/p>\n\n\n\n

The Need for Multi-Tenant Role-Based Access Control (RBAC)<\/h2>\n\n\n\n

Role-based access control<\/a>, RBAC, is particularly important in a multi-tenant architecture. RBAC allows MSPs to define different roles across their client base, such as \u201cadministrator,\u201d \u201cuser,\u201d or \u201cguest,\u201d and assign specific permissions based on each tenant\u2019s requirements.<\/p>\n\n\n\n

Designating specific privileges helps MSPs establish and follow Zero Trust security<\/a> best practices, ensuring each tenant\u2019s users can only see and manipulate data they need to do their jobs \u2014 regardless of operating system or device. MSPs can also enforce end-to-end encryption, multi-factor authentication (MFA), single sign-on (SSO), and audit file movement and activity across all tenants in one interface.<\/p>\n\n\n\n

But implementing role-based access control isn\u2019t always a walk in the park. Some tools have complicated and highly manual setup processes. After that, each client has a different set of role-based requirements that must be properly configured, otherwise introducing gaps that cyberattackers or insiders can exploit.<\/p>\n\n\n\n

JumpCloud’s Multi-Tenant Portal and RBAC Capabilities<\/h2>\n\n\n\n

JumpCloud\u2019s Multi-Tenant Portal (MTP)<\/a> is uniquely suited to help MSPs handle role-based access control<\/a> without letting vulnerabilities slip through the cracks.<\/p>\n\n\n\n

Overview of JumpCloud’s multi-tenant portal <\/h3>\n\n\n\n

At a high level, JumpCloud\u2019s MTP authorizes MSPs to manage client identities and access controls across all resources \u2014 all through a single pane of glass. That includes web applications, Amazon Web Services (AWS), Azure, Google Workspace, and Microsoft 365.<\/p>\n\n\n\n

On top of that, they can use JumpCloud’s MTP to force multi-factor authentication, offer SSO, and stabilize networks via RADIUS on every workstation, laptop, and server.<\/p>\n\n\n\n

Features and benefits of JumpCloud’s RBAC capabilities <\/h3>\n\n\n\n

Within JumpCloud\u2019s RBAC, MSPs can:<\/p>\n\n\n\n