But these often require relaxing firewall rules (a security risk) or setting up complex VPN tunneling (a time-consuming, disruptive task). These solutions weigh on the admin system, impeding technicians\u2019 ability to troubleshoot from anywhere, slowing ticket resolution, and increasing the risk of cyberattacks.<\/p>\n\n\n\n
At this point, modern IT teams and MSPs are looking for alternatives that can scale to meet their demands. And in their research, they\u2019re likely to come across TeamViewer.<\/p>\n\n\n\n
While TeamViewer has advantages over remote desktop protocol, it also has some distinct disadvantages that can impact your tech stack complexity and budget. In this post, we\u2019ll explain what TeamViewer is, its pros and cons, and introduce another cheaper, well-integrated solution: JumpCloud Remote Assist<\/a>.<\/p>\n\n\n\n TeamViewer is remote connectivity software that allows users to access desktops and mobile phones remotely. The application is built to serve employees, IT teams, and MSPs at small businesses or large enterprise organizations. With TeamViewer, users can:<\/p>\n\n\n\n TeamViewer has several advantages over more traditional software like RDP. Some of these features include:<\/p>\n\n\n\n Although TeamViewer is a step up from remote desktop protocol in many ways, there are still some drawbacks to be aware of when evaluating it as a potential solution for your organization. Namely:<\/p>\n\n\n\n Opting for a tool that\u2019s fully integrated with your patch management<\/a>, cloud device management<\/a>, password management<\/a>, and identity & access management<\/a> tools makes implementation and maintenance much simpler.<\/p>\n\n\n\n Look for alternatives that don\u2019t demand high-quality, high-speed internet to perform basic remote assistance<\/a> tasks and have near-100% uptime.<\/p>\n\n\n\n TeamViewer\u2019s commercial licensing can be expensive for businesses on a tight budget. For enterprise companies, TeamViewer has become a cost-inefficient choice, not only because of its price but because of the additional work required to keep integrations healthy. Opt for remote desktop solutions that give you the most bang for your buck.<\/p>\n\n\n\n\n \n Pricing Options for Every Organization <\/p>\n \n Packages and A La Carte Pricing <\/p>\n <\/div>\n TeamViewer is better than RDP, but it\u2019s not the only alternative. There\u2019s another remote desktop offering that doesn\u2019t add extra costs or tech stack complexity and operates well in poor connectivity environments: JumpCloud Remote Assist.<\/p>\n\n\n\n Putting JumpCloud at the center of your IT stack ties all of your tools together in a logical, harmonious way, helping you automate manual processes and reduce the number of point solutions in your stack \u2014 something 42% of IT professionals<\/a> cite as their biggest challenge.<\/p>\n\n\n\n As one JumpCloud user<\/a> says, \u201cCurrently, we use TeamViewer, but I have been really looking forward to trying out JumpCloud’s solution as that would eliminate one more platform\/cost for us to manage.\u201d<\/em><\/p>\n\n\n\n Another says, \u201cSince we use mostly Macs here, with a few Windows machines\/servers, and a few Linux servers; I end up using a variety of remote access tools, and often. Be it RDP to the servers or Apple Remote Desktop to the Macs. Finding a nice, consistent, multiplatform system has been…. difficult.\u201d<\/em><\/p>\n\n\n\n Consolidation reduces costs as well. Delivering access, identity, and device management within a single platform eliminates the need for various tools that cost money to implement and maintain.<\/p>\n\n\n\n Besides making remote access and assistance easier and cheaper, a centralized, unified stack improves your security posture \u2014 an increasingly important concern. 78% of IT professionals say that IT sprawl has a negative impact on their security.<\/p>\n\n\n\n JumpCloud\u2019s Remote Assist comes with MFA and SSO capabilities and out-of-the-box identity and access management designed to keep systems and data safe and secure. IT admins can also access a computer system directly without the user being there to approve.<\/p>\n\n\n\n One JumpCloud Remote Assist user shares, \u201cThere are plenty of feature-rich desktop support vendors out there, but none of them come as part of an Open Directory Platform. If we can cover your main desktop support issues, you will be able to consolidate IT vendors, reduce cost and provide a great support experience for your end users.\u201d<\/em><\/p>\n\n\n\n A JumpCloud-centric stack improves lifecycle management across all systems and devices while facilitating a fluid and enjoyable experience for employees and IT personnel, ultimately empowering everyone to be more productive.<\/p>\n\n\n\n The best part? It\u2019s free to try. Sign up<\/a> for a JumpCloud Free today, or reach out to us to schedule a tailored demo<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" Learn the pros and cons of TeamViewer and explore JumpCloud as a remote access alternative.<\/p>\n","protected":false},"author":131,"featured_media":83759,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[2337],"tags":[],"collection":[2778],"platform":[],"funnel_stage":[3015],"coauthors":[2568],"acf":[],"yoast_head":"\nWhat Is TeamViewer?<\/h2>\n\n\n\n
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TeamViewer Advantages<\/h2>\n\n\n\n
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TeamViewer Disadvantages<\/h2>\n\n\n\n
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![\"JumpCloud\"](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/01\/men-collaborating-with-laptop-aspect-ratio-160-110.jpg\")
\n <\/div>\n Is JumpCloud a Good TeamViewer Alternative?<\/h2>\n\n\n\n