{"id":80646,"date":"2023-04-18T10:26:00","date_gmt":"2023-04-18T14:26:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=80646"},"modified":"2024-07-22T19:14:18","modified_gmt":"2024-07-22T23:14:18","slug":"6-easy-ways-to-enhance-employee-experience-through-it","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/6-easy-ways-to-enhance-employee-experience-through-it","title":{"rendered":"6 Easy Ways to Enhance Employee Experience Through IT"},"content":{"rendered":"\n

Editor’s note: this article was originally posted on the Personio blog<\/a> by Hannah Popham, Senior Content Marketing Manager. Personio is an all-in-one HR software that upgrades your people operations for now and the future. Personio and JumpCloud have partnered on an integration that links their HRIS platform to the JumpCloud Directory Platform to improve identity management workflows between HR and IT. <\/em><\/p>\n\n\n\n

As employees continue to be more globally dispersed than ever before<\/a> in the era of remote and hybrid work, our age-old method of simply growing our culture in-office doesn\u2019t cut it any longer. <\/p>\n\n\n\n

HR and IT professionals alike need to make a conscientious effort to build on their employee experience using fit-for-purpose technology. We need to create a company culture that any employee can simply log in and connect with, from anywhere in the world. <\/p>\n\n\n\n

Here\u2019s how to start building excellent employee experience with the technology your employees have at their fingertips.<\/p>\n\n\n\n

First, take a look at our guide on how to create a great corporate culture.<\/a><\/p>\n\n\n\n

1. Build Layered Onboarding<\/h2>\n\n\n\n

Employee experience begins before day one and long before onboarding begins<\/a>. Not only should hardware and software be ready to go before employees begin, their application access needs to be too. <\/p>\n\n\n\n

To ensure this happens, implement a clear system whereby HR can inform IT of exactly the tech stack they will need access to, with plenty of time to organise it ahead of their first day.<\/p>\n\n\n\n

Once this is in place, never assume that every employee knows the exact ins and outs of the tools your organisation uses. For this, provide three layers: <\/p>\n\n\n\n

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  1. Provide training in their first few days on organisation-wide tools<\/strong><\/li>\n\n\n\n
  2. Build easy-to-follow how-to guides to get them up to speed <\/strong><\/li>\n\n\n\n
  3. Assign one of their team to onboard them on team-specific tools<\/strong><\/li>\n<\/ol>\n\n\n\n

    As you peel back each layer, you can ensure employees go deeper and deeper into their work. This ensures that your onboarding doesn\u2019t overwhelm, because it happens in distinct, understandable and user-friendly phases. <\/p>\n\n\n\n

    2. Provide Continuous Training Opportunities <\/h2>\n\n\n\n

    Making the most of the tools your organisation uses isn\u2019t just a one-and-done exercise \u2013 your employees should stay up to speed on recent product updates. Ideally there should be a \u2018tool owner\u2019 for each to communicate these. <\/p>\n\n\n\n

    Consider providing drop-in training on best practices at least once a year on organisation-wide tools so people are enabled to be as efficient as possible using them.<\/p>\n\n\n\n

    If you\u2019re not sure where to start, ask employees (anonymously or otherwise) on where technology is holding them back. You can ask specifically about: <\/p>\n\n\n\n