{"id":68945,"date":"2022-09-14T12:51:48","date_gmt":"2022-09-14T16:51:48","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=68945"},"modified":"2023-05-11T16:13:31","modified_gmt":"2023-05-11T20:13:31","slug":"how-to-trial-jumpcloud-for-msps","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/how-to-trial-jumpcloud-for-msps","title":{"rendered":"How to Trial JumpCloud for MSPs&nbsp;"},"content":{"rendered":"\n<p><a href=\"https:\/\/jumpcloud.com\/msp\">JumpCloud for MSPs<\/a>\u2122 is a new product that brings JumpCloud\u2019s open directory platform\u2122 into the MSP world.\u00a0<\/p>\n\n\n\n<p>In addition to the robust cloud directory and device management capabilities of the platform, JumpCloud for MSPs gives providers access to the <a href=\"https:\/\/jumpcloud.com\/platform\/multi-tenant-portal\">Multi-Tenant Portal<\/a> for the support and single-pane-of-glass features they\u2019ve come to rely on. The benefits of JumpCloud for MSPs go beyond features and capabilities, with ticketing and billing integrations with PSAs, a revamped pricing and packaging plan, and the <a href=\"https:\/\/jumpcloud.com\/partners\/become-a-partner\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud Ascent Partner Program<\/a> that is designed to help you grow your business. MSPs can augment their existing tools and services, or consolidate their tech stack under JumpCloud\u2019s identity-centric modern platform.<\/p>\n\n\n\n<p>Trialing various products and tools can take a considerable amount of time for MSP admins. This is especially true when the product in question has an extensive list of features and capabilities. JumpCloud has a number of high impact tools and components that trialing administrators will want to consider testing for themselves and their customers.&nbsp;<\/p>\n\n\n\n<p>The content below is not intended to be an exhaustive list of \u201cHow To\u2019s\u201d or a substitute to Knowledge Base articles. Rather, it should serve as a roadmap for getting the most out of your JumpCloud trial.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you Start: Establish Your Goals&nbsp;<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Before your trial, determine what you want to achieve with JumpCloud. An MSP looking to meet the specific needs of a single customer will have different priorities than an MSP exploring the notion of offering things like SSO or MDM across their entire user base.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Before beginning your JumpCloud trial, use the following categories to assess your MSP\u2019s and clients\u2019 current and future needs.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Current Needs&nbsp;<\/h3>\n\n\n\n<p>First, establish a list of features and capabilities that would meet the <em>current needs<\/em> of your customers today.<br><\/p>\n\n\n\n<ul>\n<li>Do you have customers that have specifically requested something like a RADIUS implementation for their Wi-Fi or VPN connections?<br><\/li>\n\n\n\n<li>Are you <a href=\"https:\/\/jumpcloud.com\/blog\/sso-pros-cons\">implementing SSO<\/a> for your customers on a regular basis and need to standardize directory services and processes?<br><\/li>\n\n\n\n<li>Is there an immediate need for identity or <a href=\"https:\/\/jumpcloud.com\/platform\/cloud-device-management\">device management<\/a> in your clients\u2019 organizations?<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Future Needs&nbsp;<\/h3>\n\n\n\n<p>Next, analyze the potential future needs of your current customers to see if there should be additional testing.<br><\/p>\n\n\n\n<ul>\n<li>Do you foresee compliance or audit needs arising more frequently for your clients? Are you looking for device policies to achieve PCI or HIPAA compliance?<br><\/li>\n\n\n\n<li>Are there large infrastructural changes occurring in your client environments that identity management or device management would add value to?<br><\/li>\n\n\n\n<li>Are there existing products or services that would be beneficial to bundle under a single product like JumpCloud?<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Broader Goals&nbsp;<\/h3>\n\n\n\n<p>Then, determine if specific features or aspects of JumpCloud fit into the broader strategic goals of your business or differentiate you from competitors in your market.<br><\/p>\n\n\n\n<ul>\n<li>Are you looking to specialize in a type of service that is in demand in your market?<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>Are there gaps in offerings that are not being met by other providers? Apple Device management is often a differentiator with MSPs, or you could specialize in working with customers that lack traditional directory infrastructure like on-prem domain controllers, for example.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">At the Beginning: Collect your Logins<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Getting JumpCloud up and running requires setup in various environments and services. To avoid disruption and to have a generally smooth trial experience, collect relevant login details and ensure that you have necessary emergency access methods.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>When trialing a product like JumpCloud, preparedness can go a long way in getting the most out of your trial. Here are some things to have readily available when you start.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Admin credentials<\/h3>\n\n\n\n<ul>\n<li>Dummy user account login credentials (for testing)<br><\/li>\n\n\n\n<li>Account information for <a href=\"https:\/\/jumpcloud.com\/blog\/how-to-test-saml-and-configure-sso-for-free\">single sign-on (SSO) testing<\/a>. In the event of misconfigured SSO settings, you want to be able to avoid a complete lock out.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. A checklist of the features you want to test and the information you need to set them up&nbsp;<\/h3>\n\n\n\n<ul>\n<li>Test SSO with various SaaS products (i.e., Zoom SSO, account owner setup)<br><\/li>\n\n\n\n<li>MDM setup (<a href=\"https:\/\/jumpcloud.com\/blog\/apple-business-essentials\">Apple Business Manager<\/a> application for customer or MSP environment)<br><\/li>\n\n\n\n<li>App deployment testing: Have license keys available for the installers you\u2019re looking to test<br><\/li>\n\n\n\n<li>Prepare a list of powershell or terminal commands regularly used by technicians to save time&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Take a look at documented workflows you have in place for things like:<\/h3>\n\n\n\n<ul>\n<li>Provisioning users\n<ol>\n<li>Permissions<\/li>\n\n\n\n<li>App access<br><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Deploying new workstations\n<ol>\n<li>Apps to install<\/li>\n\n\n\n<li>Settings or device limitations<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">During the Trial: Jump Right In<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>In the end, the most important step of trialing JumpCloud is diving right in. Try JumpCloud for MSPs for free today by signing up <\/em><a href=\"https:\/\/console.jumpcloud.com\/signup\"><em>here<\/em><\/a><em>.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Starting a JumpCloud trial has never been easier.<\/p>\n\n\n\n<p>Enter your details on our <a href=\"https:\/\/console.jumpcloud.com\/signup\" target=\"_blank\" rel=\"noreferrer noopener\">free trial page<\/a> and indicate that you are an MSP. Once submitted, we create a fully functioning JumpCloud environment for your MSP.<\/p>\n\n\n\n<p>In this environment you\u2019ll have access to:<\/p>\n\n\n\n<ul>\n<li>Our Multi-Tenant Portal (MTP) designed to help you quickly switch between customer organizations.<\/li>\n\n\n\n<li>A growing number of integrations with MSP tools like PSAs.<\/li>\n\n\n\n<li>An organization created for your internal usage and testing with access to all of our features.<\/li>\n<\/ul>\n\n\n\n<p>To quickly get started with your trial, Here\u2019s a few key features and tutorials to focus on.&nbsp;<\/p>\n\n\n\n<ul>\n<li>Invite additional administrators via the <strong>Administrators<\/strong> tab in the MTP. These users are created specifically for managing JumpCloud tenants, handling billing and other related to managing customer organizations.<br><\/li>\n\n\n\n<li>Under the <strong>Organizations<\/strong> section, you will see your MSP\u2019s dedicated organization. This is where you\u2019ll set up various JumpCloud features intended to manage your MSP, so this can be a great place to start exploring. In your MSPs organization tab, you\u2019ll be able to:\n<ul>\n<li>Invite internal users\n<ul>\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/getting-started-users1-2019-08-21-10-36-47\" target=\"_blank\" rel=\"noreferrer noopener\">Getting started with users<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Add devices to your JumpCloud\n<ul>\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/Installing-the-Windows-Agent\" target=\"_blank\" rel=\"noreferrer noopener\">Adding a Windows device<\/a> (<a href=\"https:\/\/fast.wistia.net\/embed\/iframe\/2t35gnwh9q\" target=\"_blank\" rel=\"noreferrer noopener\">Video<\/a>)<\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/Installing-the-Mac-Agent\" target=\"_blank\" rel=\"noreferrer noopener\">Adding a Mac device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/Installing-the-Linux-Agent\" target=\"_blank\" rel=\"noreferrer noopener\">Adding a Linux device<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Setup various app SSO configurations\n<ul>\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/single-sign-on-sso-with-office-3651#ConfigureJumpCloud\" target=\"_blank\" rel=\"noreferrer noopener\">Setup SSO: Office 365<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/single-sign-on-sso-with-zoom1-2019-08-21-10-36-47\" target=\"_blank\" rel=\"noreferrer noopener\">Setup SSO: Zoom<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/topic\/0TO1M000000EUwyWAG\/applications-saml-sso\" target=\"_blank\" rel=\"noreferrer noopener\">Setup SSO: General<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Get started with authentication services\n<ul>\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/getting-started-radius1\" target=\"_blank\" rel=\"noreferrer noopener\">Setup RADIUS with a VPN or Wifi connection.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/topic\/0TO1M000000EUx3WAG\/ldapasaservice\" target=\"_blank\" rel=\"noreferrer noopener\">Setup LDAP<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Once devices have been added:\n<ul>\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/getting-started-policies-2019-08-21-10-36-47\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Device Policies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/getting-started-commands-2019-08-21-10-36-47\" target=\"_blank\" rel=\"noreferrer noopener\">Use JumpCloud to send commands to your devices.<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Explore ways to ramp up your security with JumpCloud\n<ul>\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/Getting-Started-Conditional-Access-Policies\" target=\"_blank\" rel=\"noreferrer noopener\">Conditional Access policies<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.jumpcloud.com\/support\/s\/article\/JumpCloud-MFA-Factor-Guide\" target=\"_blank\" rel=\"noreferrer noopener\">Setup MFA for JumpCloud users and resources<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>All of the information here is enough to get you well on your way to success with JumpCloud as both a platform and partner for your business. But the very best way to get started is to <a href=\"https:\/\/jumpcloud.com\/msp\/get-in-touch\">speak with our experts.<\/a> Here at JumpCloud, we take MSPs seriously, and we look forward to partnering with you every step of the way!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve launched a new product just for our partners! Find out how to get the most out of your JumpCloud for MSPs free trial.<\/p>\n","protected":false},"author":175,"featured_media":10008,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[2782],"tags":[],"collection":[],"platform":[],"funnel_stage":[3014],"coauthors":[2751],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Trial JumpCloud for MSPs - JumpCloud<\/title>\n<meta name=\"description\" content=\"We\u2019ve launched a new product just for our partners! 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