{"id":64492,"date":"2022-06-15T09:00:00","date_gmt":"2022-06-15T13:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=64492"},"modified":"2022-07-19T14:17:36","modified_gmt":"2022-07-19T18:17:36","slug":"jumpcloud-2022-state-of-the-sme-it-admin-report-announcement","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/jumpcloud-2022-state-of-the-sme-it-admin-report-announcement","title":{"rendered":"IT\u2019s Renewed Focus on Security and Technology Sprawl"},"content":{"rendered":"\n<p>On June 15th, 2022, <a href=\"https:\/\/jumpcloud.com\/resources\/sme-trends-security\">JumpCloud\u2019s 2022 State of the SME IT Admin Report<\/a> was released. This is the third annual report that JumpCloud has commissioned, and it contains data from responses collected from 506 U.S. IT professionals and 501 U.K. IT professionals that work across a wide variety of small to medium-sized enterprises (SMEs).<\/p>\n\n\n\n<p>The purpose of this report is to check in on the overall state of the 2022 IT admin, which includes finding areas of both struggle and success. This information is essential for the organizations themselves, as well as third party vendors, clients, and all other stakeholders that are connected to IT to understand so that improvements can be made wherever possible.<\/p>\n\n\n\n<p>Annual surveys are a great way to keep a finger on the pulse of what\u2019s happening in your organization, across industries, and around the world. Rather than guessing or assuming what\u2019s going on, getting authentic responses and information from real people makes it a lot easier to prioritize, make decisions, and change direction based on the most recent and relevant data. <\/p>\n\n\n\n<p>On top of that, comparing data from the current year to past years can be eye opening when trying to gauge whether certain initiatives made a positive\/neutral\/negative difference.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key Themes Across Responses<\/h2>\n\n\n\n<p>In the 2022 State of the SME IT Report, we discovered some key themes across responses, which are:<\/p>\n\n\n\n<ul><li>Organizations are still wrestling with the demands of modern workplace models (<a href=\"https:\/\/jumpcloud.com\/blog\/remote-work-employer-pros-cons\">remote<\/a> vs <a href=\"https:\/\/jumpcloud.com\/blog\/is-it-ready-to-support-a-hybrid-workplace\">hybrid <\/a>vs in-office).<\/li><li>Not only are organizations dealing with typical internal struggles, they\u2019re also trying to recover from past and prepare for future uncertainty that has emerged due to various world events (global health concerns, war, supply chain issues, labor shortages, economic worries, etc.).<\/li><li>IT professionals\u2019 biggest concern right now is security.<\/li><li>There is also a focus on <a href=\"https:\/\/jumpcloud.com\/solutions\/it-unification\">IT stack unification and centralization<\/a> \u2014 many organizations want to use fewer tools to get the same work accomplished but are facing some obstacles around this.<\/li><li>Despite all of this, on average, IT professionals are happier than they were this time last year, and they\u2019re as committed as ever to ensuring that work happens as simply and securely as possible.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Notable 2022 Survey Findings<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The Focus is on Security and Remote Work Management<\/h3>\n\n\n\n<p>When asked about the biggest challenges IT teams have faced since April 2021, <strong>59.4% said security<\/strong>, followed by device management (48.1%), migrating workers to some form of remote work (47.8%), and ongoing management of remote workers (45.5%).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/06\/Biggest-Challenges-1024x648.png\" alt=\"biggest IT Challenges since April 2021\" class=\"wp-image-64925\" width=\"564\" height=\"357\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Biggest-Challenges-1024x648.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Biggest-Challenges-300x190.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Biggest-Challenges-768x486.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Biggest-Challenges-1536x972.png 1536w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Biggest-Challenges.png 1759w\" sizes=\"(max-width: 564px) 100vw, 564px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">External and World Events are Stretching Organizations Thin<\/h3>\n\n\n\n<p>When asked if the war in Ukraine has impacted their organization, <strong>39.7% of respondents either agreed or strongly agreed<\/strong>, 23.5% were neutral, and 36.7% disagreed.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/06\/War-in-Ukraine-impact-on-orgs.png\" alt=\"External and World Events are Stretching Organizations Thin\" class=\"wp-image-65135\" width=\"311\" height=\"311\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/War-in-Ukraine-impact-on-orgs.png 1000w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/War-in-Ukraine-impact-on-orgs-300x300.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/War-in-Ukraine-impact-on-orgs-150x150.png 150w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/War-in-Ukraine-impact-on-orgs-768x768.png 768w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><\/figure><\/div>\n\n\n<p>When asked about recession planning, <strong>26.2% of respondents said \u201cYes, we\u2019re doing recession planning\u201d, 32.7% said \u201cWe\u2019re considering it, but nothing yet\u201d, and 24.7% said \u201cNo, we aren\u2019t doing any recession planning but it\u2019s a good idea\u201d<\/strong>, while the final 16.4% said \u201cNo\u201d or \u201cI don\u2019t know\u201d.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/06\/Recession-planning.png\" alt=\"IT Recession planning\" class=\"wp-image-65137\" width=\"316\" height=\"316\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Recession-planning.png 1000w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Recession-planning-300x300.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Recession-planning-150x150.png 150w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Recession-planning-768x768.png 768w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/><\/figure><\/div>\n\n\n<p>When asked if supply chain disruptions and\/or product shortages have hurt their business, <strong>2.8% of respondents said \u201cDisastrously\u201d, 30.5% said \u201cSignificantly\u201d, 28.1% said \u201cSomewhat\u201d<\/strong>, <strong>and the final 38.6% either chose \u201cNeutral\u201d or \u201cNot at all\u201d<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/06\/Supply-chain-disruptions.png\" alt=\"supply chain effects on IT\" class=\"wp-image-65138\" width=\"314\" height=\"314\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Supply-chain-disruptions.png 1000w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Supply-chain-disruptions-300x300.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Supply-chain-disruptions-150x150.png 150w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Supply-chain-disruptions-768x768.png 768w\" sizes=\"(max-width: 314px) 100vw, 314px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">IT Stack Unification Goals<\/h3>\n\n\n\n<p>When asked if they would prefer to use a single tool\/solution to do their job over managing a number of different solutions,<strong> 74.6% of respondents either agreed or strongly agreed<\/strong>, while 25.4% disagreed.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/06\/Single-Tool-Preferences-1024x771.png\" alt=\"IT Stack Unification Goals\" class=\"wp-image-64927\" width=\"537\" height=\"405\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Single-Tool-Preferences-1024x771.png 1024w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Single-Tool-Preferences-300x226.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Single-Tool-Preferences-768x578.png 768w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/Single-Tool-Preferences.png 1374w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Gauging IT Job Satisfaction<\/h3>\n\n\n\n<p>When asked how they felt about the statement: I am happier in my job than I was a year ago, <strong>60.4% of respondents either agreed or strongly agreed<\/strong>, 27.2% feel the same as they did last year, with only 12.4% disagreeing or strongly disagreeing.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2022\/06\/IT-happiness-2021-vs-2022.png\" alt=\"Gauging IT Job Satisfaction\" class=\"wp-image-65139\" width=\"307\" height=\"307\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/IT-happiness-2021-vs-2022.png 1000w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/IT-happiness-2021-vs-2022-300x300.png 300w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/IT-happiness-2021-vs-2022-150x150.png 150w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/IT-happiness-2021-vs-2022-768x768.png 768w\" sizes=\"(max-width: 307px) 100vw, 307px\" \/><\/figure><\/div>\n\n\n<p>The state of the world around us is constantly changing, and so is the world of the IT admin. IT is an integral department that lays the groundwork for everything else in an organization to be built upon. Because of this, it\u2019s integral to keep an eye on IT\u2019s biggest concerns, priorities, and accomplishments to keep the organization on track and improve employee satisfaction.&nbsp;<\/p>\n\n\n\n<p>The 2022 SME IT Report goes into each question on the survey and provides intriguing details on current and predicted trends \u2014 it\u2019s a great resource to reference when planning out the rest of 2022 and beyond.<\/p>\n\n\n\n<div class=\"promotion-banner-small is-flex-direction-column has-items-aligned-flex-start has-items-aligned-center-tablet\">\n    <div class=\"promo-small-image is-hidden-mobile\">\n        <img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2022\/06\/2022-SME-IT-Report-Ebook-Cover-Photo-1-1-1-aspect-ratio-160-110.png\" alt=\"JumpCloud\">\n    <\/div>\n    <div class=\"promo-small-content\">\n        <p class=\"is-type-body-tiny is-type-weight-bold is-important promo-small-title\">\n                    <\/p>\n        <p class=\"is-type-body-default is-important\">\n            Read the entire 2022 State of the SME IT Admin Report to get more insight into 2022-2023 trends.        <\/p>\n    <\/div>\n    <div class=\"promo-small-cta\">\n        <a href=\"https:\/\/jumpcloud.com\/resources\/sme-trends-security\" data-promo=\"June 2022 SME IT Report\" class=\"button is-primary-green promo-small-banner-link\">Download Report<\/a>\n    <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Read our 2022 SME IT Admin Report to check out some interesting key findings around security, remote work, world events, and unification.<\/p>\n","protected":false},"author":143,"featured_media":64508,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[42,2753],"tags":[],"collection":[],"platform":[],"funnel_stage":[3016],"coauthors":[2533],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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