{"id":58477,"date":"2022-01-21T11:11:13","date_gmt":"2022-01-21T16:11:13","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=58477"},"modified":"2022-09-08T17:58:06","modified_gmt":"2022-09-08T21:58:06","slug":"whitelist-jumpcloud-protect-if-you-use-apples-focus-functionality","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/whitelist-jumpcloud-protect-if-you-use-apples-focus-functionality","title":{"rendered":"Whitelist JumpCloud Protect\u2122 if You Use Apple\u2019s Focus Functionality"},"content":{"rendered":"\n

Apple\u2019s iOS 15 introduced Focus mode, a feature that aims to help you disconnect from apps and notifications, only interact with who or what you choose to at set times of the day, and establish a better life\/work balance. I\u2019ve found it useful, and my colleague Tom Bridge has documented how well it\u2019s worked for him<\/a>. The trouble is that it can work too well: some notifications are \u201cburied\u201d if you don’t configure their importance correctly or update your apps list.<\/p>\n\n\n\n

Late last year, the JumpCloud Protect\u2122 app<\/a> launched push prompts to simplify multi-factor authentication<\/a> (MFA). It offers a secure, user-friendly system that\u2019s designed to increase security. Unfortunately, app notifications like those from JumpCloud Protect don\u2019t \u201csurface\u201d immediately unless you explicitly whitelist the app in Focus\u2019s settings. As a result, it\u2019s possible that your end users will scratch their heads and ask for support if JumpCloud Protect isn\u2019t whitelisted in their \u201cwork\u201d profile.<\/p>\n\n\n\n

How To Whitelist JumpCloud Protect From Focus<\/h2>\n\n\n\n

The JumpCloud Protect app is instrumental in cutting through MFA complexity, so ensure that Focus permits it to work as it should. Apple provides more detailed instructions<\/a> on its website. The basics are:<\/p>\n\n\n\n

  1. Go to Settings > Focus. <\/li><\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
    1. Tap a provided Focus option \u2014 like Do Not Disturb, Personal, or Sleep \u2014 then turn on the Focus.<\/li><\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
      1. After you choose a Focus, select options like Allowed Notifications, Time Sensitive Notifications, and Focus Status.<\/li><\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        JumpCloud Protect asks for notification privileges on the first run, but that won\u2019t carry through to Focus. It\u2019s important to take this additional step so that notifications are always visible. Mobile device management (MDM<\/a>) payloads<\/a> cannot preconfigure this setting, yet.<\/p>\n\n\n\n

        Try JumpCloud Protect<\/h2>\n\n\n\n

        JumpCloud considered the human side of MFA implementations<\/a> when JumpCloud Protect launched with a push capability; other methods can be less secure or befuddle end users who aren\u2019t tech-savvy across the board. JumpCloud is much easier to deploy than the security keys I used in my previous role as an IT director. Whitelisting the app ensures that your rollout goes smoothly.<\/p>\n\n\n\n

        It\u2019s important for IT departments to become familiar with and address this recommendation, but it’s even more pressing to deploy MFA (if you aren’t already). JumpCloud Protect is available to all users at no additional cost and provides push notifications<\/a> and TOTP MFA codes<\/a>, and user enrollment can be mandated from the console. Try JumpCloud Protect<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Whitelist the JumpCloud Protect app in Focus\u2019s settings within iOS to avoid missing MFA push notifications.<\/p>\n","protected":false},"author":150,"featured_media":13754,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[23,2781],"tags":[2466,2625,2615,2403,2608,2383],"collection":[2779],"platform":[],"funnel_stage":[3014],"coauthors":[2535],"acf":[],"yoast_head":"\nJumpCloud: Whitelist JumpCloud Protect In Apple\u2019s Focus Mode<\/title>\n<meta name=\"description\" content=\"Learn how to whitelist the JumpCloud Protect app in Focus\u2019s settings within iOS to avoid missing MFA push notifications.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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