{"id":48954,"date":"2021-01-19T11:00:00","date_gmt":"2021-01-19T16:00:00","guid":{"rendered":"https:\/\/live-jc-marketing-site.pantheonsite.io\/?p=48954"},"modified":"2024-11-08T16:56:08","modified_gmt":"2024-11-08T21:56:08","slug":"announcing-new-role-based-access-controls-for-multi-tenant-management","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management","title":{"rendered":"Announcing New Role-Based Access Controls for Multi-Tenant Management"},"content":{"rendered":"\n

Managed service providers (MSPs) have a tough job these days. As a result of the pandemic, workloads have increased with seemingly never-ending remote work requests, and cyber attacks are on the rise against both the MSP and<\/em> their customers. Small and medium-sized enterprises are looking to MSPs to help them tackle these growing challenges, but are cautious to enlist their services given the potential exposure this opens them up to. They also face a myriad of regulatory and industry compliance requirements that dictate who can access what in their environment, and how. <\/p>\n\n\n\n

JumpCloud\u2019s directory platform already implements role-based access controls (RBAC)<\/a>, and with our latest release MSPs can now take advantage of the same granular access control from within the JumpCloud Multi-Tenant Portal (MTP), giving them an edge to maintain the safety, security, and compliance status of their customers without impacting operational efficiency.\u00a0<\/p>\n\n\n

\n
\"\"<\/figure><\/div>\n\n\n

Protecting Access<\/strong><\/h2>\n\n\n\n

When MSPs manage multiple client accounts, security breaches can easily propagate across accounts if access is not properly managed. Last year, IT services giant Conduent experienced a major ransomware attack that put the majority of their clients at serious risk. <\/p>\n\n\n\n

MSPs today have more stringent security requirements and increased compliance mandates, all of which make a busy MSP busier. They need the ability to manage granular access levels for both themselves and their customers and at the same time, scale and distribute their administrative tasks in their organization without sacrificing security.<\/p>\n\n\n\n

Role-Based Access Controls for MTP<\/strong><\/h2>\n\n\n\n

JumpCloud’s MTP<\/a> fully manages clients\u2019 identities and access controls across virtually all resources. That includes identity and access management (IAM) for Google Workspace, Microsoft 365, Azure, AWS, web applications, and more. MSPs can also use the JumpCloud MTP to enforce system security settings at scale, manage networks through RADIUS, and provide SSO to applications through SAML and cloud LDAP, all from a single pane of administrative glass across their entire customer base.<\/p>\n\n\n\n

With this release, MSPs now have the ability to assign one of five roles that determine their access level to the MTP and managed organizations (an MSP\u2019s customers). This capability will enhance the MSP\u2019s security and compliance while improving the scalability of their administrative workloads.<\/p>\n\n\n\n

Specifically,  “Administrator with Billing,” “Administrator,” “Manager,” “Help Desk,” and “Read Only” roles provide a hierarchy of focused access levels \u2014 ensuring more admins and techs can manage different aspects of their customers\u2019 JumpCloud environment with the appropriate access. \u201cAdministrator with Billing\u201d is the only role that can add or edit other admins, manage billing, or add\/edit other organizations in the MTP. <\/p>\n\n\n\n
Permission<\/strong><\/td>Admin w\/Billing<\/strong><\/td>Admin<\/strong><\/td>Manager<\/strong><\/td>Help Desk<\/strong><\/td>Read Only<\/strong><\/td><\/tr>
Add\/delete admins<\/td>\u2714<\/td>
<\/td>
<\/td>
<\/td>
<\/td><\/tr>
Manage billing in MTP<\/td>\u2714<\/td>
<\/td>
<\/td>
<\/td>
<\/td><\/tr>
Add\/edit orgs in MTP<\/td>\u2714<\/td>
<\/td>
<\/td>
<\/td>
<\/td><\/tr>
Manage authentication, organization and user portal<\/td>\u2714<\/td>\u2714<\/td>
<\/td>
<\/td>
<\/td><\/tr>
Manage application, directory and RADIUS configurations<\/td>\u2714<\/td>\u2714<\/td>
<\/td>
<\/td>
<\/td><\/tr>
Manage devices, groups, users<\/td>\u2714<\/td>\u2714<\/td>\u2714<\/td>
<\/td>
<\/td><\/tr>
Pwd resets, account lockouts, MFA resets<\/td>\u2714<\/td>\u2714<\/td>\u2714<\/td>\u2714<\/td>
<\/td><\/tr>
View data and insights<\/td>\u2714<\/td>\u2714<\/td>\u2714<\/td>\u2714<\/td>\u2714<\/td><\/tr><\/tbody><\/table>\n\n\n\n

With the \u201cAdministrator with Billing\u2019\u201d role effectively becoming a super admin<\/em>, MSP leaders have peace of mind knowing that only the super admin has the ability to intentionally or unintentionally delete child organizations and\/or their entire JumpCloud tenant. At the same time, \u201cAdministrators\u201d have the ability to perform their normal tasks such as managing users, groups, and devices at child accounts.<\/p>\n\n\n\n

To learn more about how you can leverage JumpCloud for managing your clients\u2019 employee identities and resource access, check out the partner track in our JumpCloud University<\/a>, read our access control case study<\/a>, or schedule a demo<\/a>.<\/p>\n\n\n\n

If you haven\u2019t done so yet, you can create your JumpCloud Free org today<\/a> and test with 10 users and 10 devices. You\u2019ll also have access to free premium 24\u00d77 chat support for your first 10 days as a JumpCloud Admin, so you can maximize the beginning of your JumpCloud experience with support from platform experts.
<\/p>\n","protected":false},"excerpt":{"rendered":"

JumpCloud\u2019s admin role-based access control (RBAC) for MTP enables MSPs to assign roles that enforce least privileged access.<\/p>\n","protected":false},"author":121,"featured_media":48957,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[2782],"tags":[],"collection":[],"platform":[],"funnel_stage":[3014],"coauthors":[2552],"acf":[],"yoast_head":"\nRole-Based Access Controls for Multi-Tenant Management - JumpCloud<\/title>\n<meta name=\"description\" content=\"JumpCloud\u2019s admin role-based access control (RBAC) for MTP enables MSPs to assign roles that enforce least privileged access.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Announcing New Role-Based Access Controls for Multi-Tenant Management\" \/>\n<meta property=\"og:description\" content=\"JumpCloud\u2019s admin role-based access control (RBAC) for MTP enables MSPs to assign roles that enforce least privileged access.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-19T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-08T21:56:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/locks-gate-rbac-metaphor.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"895\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dennis Clark\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dennis Clark\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management#article\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management\"},\"author\":{\"name\":\"Dennis Clark\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/person\/4d718570b6b7180b7d7c1be3750728c5\"},\"headline\":\"Announcing New Role-Based Access Controls for Multi-Tenant Management\",\"datePublished\":\"2021-01-19T16:00:00+00:00\",\"dateModified\":\"2024-11-08T21:56:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management\"},\"wordCount\":635,\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management#primaryimage\"},\"thumbnailUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2021\/01\/locks-gate-rbac-metaphor.jpg\",\"articleSection\":[\"MSP\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management\",\"url\":\"https:\/\/jumpcloud.com\/blog\/announcing-new-role-based-access-controls-for-multi-tenant-management\",\"name\":\"Role-Based Access Controls for Multi-Tenant Management - 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