{"id":46465,"date":"2020-06-14T09:00:00","date_gmt":"2020-06-14T15:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=46465"},"modified":"2023-03-08T13:19:42","modified_gmt":"2023-03-08T18:19:42","slug":"remote-access-management-msps","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/remote-access-management-msps","title":{"rendered":"Remote Access & Management Tools for MSPs"},"content":{"rendered":"\n

JumpCloud Directory-as-a-Se<\/a>r<\/a>vice<\/a> has partnered with Splashtop<\/a>, a leading remote computer access software provider, to give managed service providers (MSPs) the tools they need to manage access and troubleshoot user machines remotely.<\/p>\n\n\n\n

The combined tools equip MSPs to support their client organizations adjusting to remote work, using entirely cloud-based infrastructure, which means they can reduce or eliminate site visits but maintain the same level of security and service.<\/p>\n\n\n\n

Remote Access & Management From the Cloud<\/h2>\n\n\n\n

JumpCloud\u2019s access control and device management platform paired with Splashtop\u2019s remote desktop and support offerings<\/a> enable administrators to shift to remote work productively.<\/p>\n\n\n\n

MSPs can use JumpCloud\u2019s modern cloud directory platform either as a standalone service or as a comprehensive identity bridge<\/a>, to extend Active Directory to IT resources that AD struggles to manage. They connect users with resources via protocols including SAML, LDAP, and RADIUS, as well as configure and manage their Windows, macOS, and Linux machines. MSPs can also monitor and manage multiple organizations from the centralized Multi-Tenant Portal (MTP), a web-based dashboard that delivers a comprehensive view into each individual client organization from a single pane. <\/p>\n\n\n\n

Splashtop complements JumpCloud by providing users with access to their in-office systems, such as desktops, from devices they have at home. For remote workers that can\u2019t bring their systems home, Splashtop provides a lifeline to keep them working. Splashtop also enables remote support by giving MSPs full desktop control over remote machines. MSPs can view multiple monitors in real time, transfer files, and remote wake and reboot, as well as enable an unlimited number of technicians to support their clients\u2019 needs. <\/p>\n\n\n\n

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\n \"JumpCloud\"\n <\/div>\n
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\n Enable Secure Hybrid Work Anywhere, Anytime <\/p>\n

\n Identity, access, and device management from a single cloud-based console <\/p>\n <\/div>\n

\n Learn More<\/a>\n <\/div>\n<\/div>\n\n\n\n\n

Benefits of Using JumpCloud & Splashtop<\/h2>\n\n\n\n

By combining JumpCloud and Splashtop in your offering to client organizations, you meet core needs without increasing your dependence on on-premises infrastructure, which can be harder to service and manage during this period of remote work. High-level benefits of this approach include: <\/p>\n\n\n\n