{"id":45912,"date":"2020-04-24T09:00:00","date_gmt":"2020-04-24T15:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=45912"},"modified":"2024-02-21T12:15:17","modified_gmt":"2024-02-21T17:15:17","slug":"vpn-manage-remote-user-access","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access","title":{"rendered":"Managing Remote User Access to a VPN"},"content":{"rendered":"\n<p>Many IT admins are rushing to stand up VPNs in response to the sudden shift to remote work. VPNs (virtual private networks) establish a secure \u201ctunnel\u201d between two points, and they can play a key role in organizational security for work-from-home users.<\/p>\n\n\n\n<p>There are <a href=\"https:\/\/jumpcloud.com\/blog\/vpn-provision-user-accounts\">two main use cases for a VPN<\/a> in a work-from-home context:<\/p>\n\n\n\n<ul>\n<li>For organizations that have on-premises IT resources and\/or run their authentication process through Active Directory<sup>\u00ae<\/sup>, a VPN is needed to connect to the internal AD network.<\/li>\n\n\n\n<li>For all organizations, admins can direct users to employ a VPN to encrypt their traffic when they work on an unsecured network, such as a public WiFi network or even their home WiFi.<\/li>\n<\/ul>\n\n\n\n<p>Fortunately, there are many corporate VPN options for IT admins to consider. Perhaps the most popular is OpenVPN, an open-source solution with paid offerings. Enterprise-class solutions are also available from vendors such as Cisco, Palo Alto, Fortinet, and others. However, standing up a VPN might require on-prem infrastructure, as well as installation and configuration on each individual\u2019s system, which can be tedious and difficult, particularly if a team is already remote.<\/p>\n\n\n\n<p>That\u2019s why the <a href=\"https:\/\/jumpcloud.com\/product\">JumpCloud<sup>\u00ae<\/sup> cloud directory platform<\/a> offers a variety of solutions to help admins manage VPN access, as well as establish workflows in which users don\u2019t need a VPN to access organizational data or change their AD passwords. It can serve as a standalone cloud directory service or as a comprehensive AD identity bridge to virtually all IT resources. Here are three instances it might come in handy to secure remote user access:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Install VPN Client on Remote Systems<\/h2>\n\n\n\n<p>If you don&#8217;t already have a VPN established, providers like OpenVPN offer options to deploy a new instance in the cloud, which eliminates the need for any additional on-prem infrastructure.<\/p>\n\n\n\n<p>Whether you can install a VPN client on remote JumpCloud-managed systems will depend heavily on the VPN provider your organization selects, as well as the operating systems you\u2019re working with.<\/p>\n\n\n\n<p>However, some VPN providers create preconfigured installation files and use a generic cert, rather than a user-specific cert, which is generated by the firewall. If admins can select a VPN solution that uses a generic cert, meaning that everyone would use the same install file, they could then use the <a href=\"https:\/\/jumpcloud.com\/support\/get-started-commands\">command runner<\/a> available through the web-based Admin Console to push it out and install it.<\/p>\n\n\n\n<p>You can also pair your JumpCloud instance with third-party, open-source package managers \u2014 like Chocolatey or AutoPKG \u2014 to <a href=\"https:\/\/jumpcloud.com\/resources\/working-from-home-jumpcloud-admin-guide\">install and update applications<\/a> on user systems remotely.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enable Work Without a VPN<\/h2>\n\n\n\n<p>If you don\u2019t already have a VPN established and don\u2019t plan to do so, JumpCloud\u2019s <a href=\"https:\/\/jumpcloud.com\/product\/active-directory-integration\">Active Directory Integration<\/a> feature introduces a bi-directional sync between the two services. With this feature in place, you can provision user accounts on and manage Mac<sup>\u00ae<\/sup>, Windows<sup>\u00ae<\/sup>, and Linux<sup>\u00ae<\/sup> machines from the web-based Admin Console with those users\u2019 same core AD identities.<\/p>\n\n\n\n<p>Then, users can change their passwords directly on their machines, and those changes are written back to AD through JumpCloud. That way, they don\u2019t require a VPN connection back to the internal AD network, which is usually a common need in AD environments.<\/p>\n\n\n\n<p>Users don\u2019t need a VPN to use JumpCloud, which means that they can also access JumpCloud-bound resources \u2014 including systems and applications \u2014 without using a VPN either.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Centralize VPN Authentication<\/h2>\n\n\n\n<p>If you already have a VPN established but haven\u2019t synced it with the core directory, JumpCloud can accommodate that. You can point the VPN at the cloud LDAP or RADIUS services and then provision and deprovision VPN user accounts through the cloud directory service.<\/p>\n\n\n\n<p>That way, you ensure users enter the same core credentials they use to access other IT resources to access the VPN \u2014 rather than picking an easy-to-remember but insecure password or repeating a password from another service.<\/p>\n\n\n\n<p>The RADIUS service has native multi-factor authentication (MFA) capabilities as well, so you can also prompt users to enter another form of authentication, such as a TOTP token, at login. This further secures access, particularly if they\u2019re using the VPN to access critical organizational data.&nbsp;<\/p>\n\n\n\n\n<div class=\"promotion-banner-small is-flex-direction-column has-items-aligned-flex-start has-items-aligned-center-tablet\">\n    <div class=\"promo-small-image is-hidden-mobile\">\n        <img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/03\/hybrid-work-promo-person-on-laptop-aspect-ratio-160-110.jpeg\" alt=\"JumpCloud\">\n    <\/div>\n    <div class=\"promo-small-content\">\n        <p class=\"is-type-body-tiny is-type-weight-bold is-important promo-small-title\">\n            Enable Secure Hybrid Work Anywhere, Anytime        <\/p>\n        <p class=\"is-type-body-default is-important\">\n            Identity, access, and device management from a single cloud-based console        <\/p>\n    <\/div>\n    <div class=\"promo-small-cta\">\n        <a href=\"https:\/\/jumpcloud.com\/use-cases\/remote-work\" data-promo=\"Enable Hybrid Work\" class=\"button is-primary-green promo-small-banner-link\">Learn More<\/a>\n    <\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Learn More<\/h2>\n\n\n\n<p>However you decide to use a VPN, we\u2019re committed to helping you and your organization work remotely and securely. Click <a href=\"https:\/\/jumpcloud.com\/solutions\/remote-work\">here to learn more about secure remote access<\/a> to virtually any IT resource from the cloud. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>A cloud directory service can help admins manage VPN access, as well as provision user access to it. VPNs are required with AD.<\/p>\n","protected":false},"author":89,"featured_media":45914,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[2337],"tags":[],"collection":[],"platform":[],"funnel_stage":[3016],"coauthors":[2545],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing Remote User Access to a VPN - JumpCloud<\/title>\n<meta name=\"description\" content=\"A cloud directory service can help admins manage VPN access, as well as provision user access to it. VPNs are required with AD.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Remote User Access to a VPN\" \/>\n<meta property=\"og:description\" content=\"A cloud directory service can help admins manage VPN access, as well as provision user access to it. VPNs are required with AD.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access\" \/>\n<meta property=\"og:site_name\" content=\"JumpCloud\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-24T15:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-21T17:15:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2020\/04\/vpn-stand-up.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"780\" \/>\n\t<meta property=\"og:image:height\" content=\"520\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cassa Niedringhaus\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cassa Niedringhaus\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access#article\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access\"},\"author\":{\"name\":\"Cassa Niedringhaus\",\"@id\":\"https:\/\/jumpcloud.com\/#\/schema\/person\/a1d99d1a0c59bccda454540d642bd562\"},\"headline\":\"Managing Remote User Access to a VPN\",\"datePublished\":\"2020-04-24T15:00:00+00:00\",\"dateModified\":\"2024-02-21T17:15:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access\"},\"wordCount\":742,\"publisher\":{\"@id\":\"https:\/\/jumpcloud.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access#primaryimage\"},\"thumbnailUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2020\/04\/vpn-stand-up.jpg\",\"articleSection\":[\"Remote Work\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access\",\"url\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access\",\"name\":\"Managing Remote User Access to a VPN - JumpCloud\",\"isPartOf\":{\"@id\":\"https:\/\/jumpcloud.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access#primaryimage\"},\"image\":{\"@id\":\"https:\/\/jumpcloud.com\/blog\/vpn-manage-remote-user-access#primaryimage\"},\"thumbnailUrl\":\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2020\/04\/vpn-stand-up.jpg\",\"datePublished\":\"2020-04-24T15:00:00+00:00\",\"dateModified\":\"2024-02-21T17:15:17+00:00\",\"description\":\"A cloud directory service can help admins manage VPN access, as well as provision user access to it. 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