{"id":29494,"date":"2023-11-22T10:44:04","date_gmt":"2023-11-22T15:44:04","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=29494"},"modified":"2024-02-20T16:11:57","modified_gmt":"2024-02-20T21:11:57","slug":"jamf-vs-addigy","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/jamf-vs-addigy","title":{"rendered":"Addigy vs. Jamf: A Comprehensive Comparison of MDM Solutions"},"content":{"rendered":"\n<p>Mobile device management (MDM) makes the corporate world go round.<\/p>\n\n\n\n<p>But it takes a special MDM solution to keep everything spinning in the right direction. And there\u2019s a lot riding on the efficacy of your <a href=\"https:\/\/jumpcloud.com\/blog\/mdm-mobile-device-management\">mobile device management<\/a>: employee productivity, data security, and compliance.<\/p>\n\n\n\n<p>In other words, IT admins and MSPs need an MDM platform they can count on.<\/p>\n\n\n\n<p>So if you\u2019ve been thinking about making a switch, keep reading \u2014 we\u2019re covering the pros and cons of two popular options, Addigy and Jamf, and recommending an alternative: an all-in-one MDM and IAM solution that works on any device with any operating system.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview of Addigy<\/h2>\n\n\n\n<p>Addigy is an Apple device management and monitoring tool that\u2019s been on the market for the past decade. Like other Apple-focused MDM solutions, Addigy helps IT admins and MSPs manage, secure, and monitor iPadOS, tvOS, iOS, and macOS devices. Within the tool, admins can:<\/p>\n\n\n\n<ul>\n<li>Automate device enrollment&nbsp;<\/li>\n\n\n\n<li>Deploy apps based on employee role<\/li>\n\n\n\n<li>Bulk schedule system updates<\/li>\n\n\n\n<li>Reprovision returned devices<\/li>\n\n\n\n<li>Activate automated remediation<\/li>\n\n\n\n<li>Integrate with their ticketing system<\/li>\n\n\n\n<li>Automatically apply CIS and NIST security frameworks<\/li>\n<\/ul>\n\n\n\n<p>Addigy also has a multi-tenant infrastructure, making it ideal for MSPs. That said, Addigy has some downsides. Some users have mentioned that to leverage the full power of Addigy, you\u2019ll need to know <a href=\"https:\/\/www.g2.com\/products\/addigy\/reviews\/addigy-review-6946736\" target=\"_blank\" rel=\"noreferrer noopener\">how to write custom scripts<\/a>. Others have complained about Addigy\u2019s <a href=\"https:\/\/www.g2.com\/products\/addigy\/reviews\/addigy-review-8032546\" target=\"_blank\" rel=\"noreferrer noopener\">clunky GUI<\/a> and <a href=\"https:\/\/www.g2.com\/products\/addigy\/reviews\/addigy-review-855322\" target=\"_blank\" rel=\"noreferrer noopener\">lack of reporting features<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview of Jamf Pro<\/h2>\n\n\n\n<p>Jamf has been a long-time leader in the MDM space with a deep set of Apple-specific features. Jamf Pro, the Jamf product that caters to IT and MSPs, is built for the enterprise, with flexible on-prem or cloud deployment. Jamf Pro comes with:<\/p>\n\n\n\n<ul>\n<li>Zero-touch deployment, even on <a href=\"https:\/\/jumpcloud.com\/blog\/defining-byod-cope-cobo-cyod\">BYOD devices<\/a><\/li>\n\n\n\n<li>Streamlined Apple OS upgrades and updates<\/li>\n\n\n\n<li>Automated inventory collection and reporting<\/li>\n\n\n\n<li>An employee \u201capp store\u201d<\/li>\n\n\n\n<li>App lifecycle management<\/li>\n\n\n\n<li>Integrations to other well-known IT tools (<a href=\"https:\/\/jumpcloud.com\/blog\/vs-ad-okta-jamf\">like Okta<\/a>) for wrap-around security and support<\/li>\n\n\n\n<li>AWS GovCloud and FedRAMP certifications<\/li>\n<\/ul>\n\n\n\n<p>But some users have reported frustration with the <a href=\"https:\/\/www.g2.com\/products\/jamf-pro\/reviews\/jamf-pro-review-8576886\" target=\"_blank\" rel=\"noreferrer noopener\">quality of Jamf\u2019s customer support<\/a>. Jamf isn\u2019t ideal for MSPs either. Without a native multi-tenant structure, MSPs using Jamf Pro <a href=\"https:\/\/community.jamf.com\/t5\/jamf-pro\/help-me-convince-my-new-company-to-move-away-from-addigy-to-jamf\/m-p\/281142#M253540\" target=\"_blank\" rel=\"noreferrer noopener\">have to set up separate sites and servers<\/a>, making it a pain to manage all their clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comparison of Addigy vs. Jamf<\/h2>\n\n\n\n<p>Both tools have features that the other lacks, so to make comparing them a little easier, we\u2019ve laid out some key ways they differ in this chart:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Attribute<\/strong><\/td><td><strong>Addigy<\/strong><\/td><td><strong>Jamf Pro<\/strong><\/td><\/tr><tr><td>Pricing<\/td><td>Starts at $4\/mo\/Mac and $1\/mo\/other devices<\/td><td>Starts at $8\/mo\/Mac and $4\/mo\/other devices<\/td><\/tr><tr><td>Ease of use and setup<\/td><td>Difficult to get everything up and running from scratch without firsthand experience deploying an MDM solutionRequires custom scripting familiarity<\/td><td>Steep learning curve, meant for experienced IT adminsRequires advanced scripting<\/td><\/tr><tr><td>Device management capabilities<\/td><td>Monitors the security and compliance status of all devices in real timeAutomates remediationRuns regular maintenance when it is convenient for end users<\/td><td>Enables user self-serviceEasy machine onboardingLeverages Apple\u2019s Device Enrollment Program \u201cDEP\u201d<\/td><\/tr><tr><td>Security features<\/td><td>Role-based privileges on a multi-tiered, multi-tenant systemPassword authenticationMulti-factor authentication methodsSAML 2.0 supportOAuth 2.0 support<\/td><td>Features that map to industry frameworks like NIST and ISO-27001<\/td><\/tr><tr><td>Integration options<\/td><td>Okta, Google, Microsoft, JumpCloud, Zapier, Zendesk, Freshdesk<\/td><td>AWS, Okta, Google, Microsoft, ServiceNow<\/td><\/tr><tr><td>Support and customer service<\/td><td>Training is built into the implementation, but documentation isn\u2019t always clearInconsistent reviews on support \u2014 some users feel Addigy is super responsive, others don\u2019t<\/td><td>Trusted by a strong list of Fortune 500 companiesEmphasis on self-service<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction to JumpCloud<\/h2>\n\n\n\n<p>While Addigy and Jamf Pro have their strengths, they can only be used to monitor and manage Apple devices. And since most companies aren\u2019t Apple exclusive, IT admins and MSPs have to use Addigy and Jamf in conjunction with <a href=\"https:\/\/jumpcloud.com\/blog\/intune-jamf-why\">myriad other tools<\/a> to get the job done. Some have even given up and used an <a href=\"https:\/\/jumpcloud.com\/blog\/open-source-mdm\">open source MDM<\/a> to build a custom end-to-end solution.<\/p>\n\n\n\n<p><a href=\"https:\/\/jumpcloud.com\/platform\/mdm\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud\u2019s MDM solution<\/a> eliminates all of these <a href=\"https:\/\/jumpcloud.com\/blog\/mobile-device-management-challenges\">MDM challenges<\/a>. It can support virtually any device and operating system, from Windows to Android to Linux. Neither Addigy nor Jamf Pro comes with robust <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-user-management\">user management<\/a>, but JumpCloud is an established leader in the <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-iam\">identity and access management<\/a> (IAM) space. Combining MDM and IAM reduces <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-it-sprawl\">IT sprawl<\/a>, reduces <a href=\"https:\/\/jumpcloud.com\/blog\/calculate-it-tco-5-things-to-consider\">total cost of ownership<\/a>, and keeps IT staff and MSPs working as efficiently and effectively as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comparison: Addigy vs. Jamf Pro vs. JumpCloud<\/h2>\n\n\n\n<p>The Addigy and Jamf Pro cons stand out even more when compared to JumpCloud\u2019s all-in-one MDM and IAM solution. Here\u2019s how JumpCloud outperforms the competition:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Attribute<\/strong><\/td><td><strong>JumpCloud<\/strong><\/td><td><strong>Addigy<\/strong><\/td><td><strong>Jamf Pro<\/strong><\/td><\/tr><tr><td>Supported OS<\/td><td>macOS, Windows, iOS, iPadOS, tvOS, and Android&nbsp;<\/td><td>macOS, iOS, iPadOS, tvOS<\/td><td>macOS, iOS, iPadOS, tvOS<\/td><\/tr><tr><td>Pricing<\/td><td><a href=\"https:\/\/jumpcloud.com\/platform\/mdm\" target=\"_blank\" rel=\"noreferrer noopener\">MDM only<\/a>\u00a0for $9\/user per month.<br><br>Platform:\u00a0<a href=\"https:\/\/jumpcloud.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">$19\/user per month<\/a>.<br><br>MSP-specific pricing via\u00a0<a href=\"https:\/\/jumpcloud.com\/partners\/apply\" target=\"_blank\" rel=\"noreferrer noopener\">partner program<\/a>.\u00a0<\/td><td>Starts at $4\/mo\/Mac and $1\/mo\/other devices<\/td><td>Starts at $8\/mo\/Mac and $4\/mo\/other devices<\/td><\/tr><tr><td>Ease of use<\/td><td>Little to no coding requiredCentralized device onboarding and configurationBuilt-in workflows for corporate-owned devices and BYOD<\/td><td>Difficult to get everything up and running from scratch without firsthand experience deploying an MDM solutionRequires custom scripting familiarity<\/td><td>Steep learning curve, meant for experienced IT adminsRequires advanced scripting<\/td><\/tr><tr><td>Security features<\/td><td>Secure and manage Azure, AWS, and GCP cloud server resourcesCreate designated \u201cwork profiles\u201d for BYODAccommodate compliance use cases like ISO-27001SSH key managementPowerShell Administration module for advanced security use casesAutomated <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-patch-management\">patch management<\/a><\/td><td>Role-based privileges on a multi-tiered and multi-tenant systemPassword authenticationMulti-factor authentication methodsSAML 2.0 supportOAuth 2.0 support<\/td><td>High focus on compliance with features that map to industry frameworks like <a href=\"https:\/\/jumpcloud.com\/blog\/nist-compliance-standards\">NIST<\/a><\/td><\/tr><tr><td>Integration options<\/td><td>Entire <a href=\"https:\/\/jumpcloud.com\/integrations\" target=\"_blank\" rel=\"noreferrer noopener\">integration directory<\/a> with DevOps, infrastructure, cloud directory, and security partners<\/td><td>Okta, Google, Microsoft, JumpCloud, Zapier, Zendesk, Freshdesk<\/td><td>AWS, Okta, Google, Microsoft, ServiceNow<\/td><\/tr><tr><td>IAM capabilities&nbsp;<\/td><td>Password managementMFARADIUS authentication (Wi-Fi, VPN)SSO and SAML\/SCIM- based user provisioningDirectory insightsNetwork trust<\/td><td>N\/A<\/td><td>N\/A<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Addressing Common Concerns and Issues<\/h2>\n\n\n\n<p>Unlike Addigy or Jamf, JumpCloud centralizes management and security for Windows, Linux, Android, and Mac devices, locking them down whether they\u2019re corporate or <a href=\"https:\/\/jumpcloud.com\/blog\/byod-risks\">employee-owned<\/a>. And unlike Addigy or Jamf, JumpCloud MDM has a quick and easy setup that doesn\u2019t require any custom scripting to work the way you want and need it to.<\/p>\n\n\n\n<p>Plus, JumpCloud\u2019s MDM solution comes with automated workflow features and ample reporting, boosting IT and MSP productivity with the numbers to back it up. JumpCloud admins rave about fast <a href=\"https:\/\/jumpcloud.com\/solutions\/automated-onboarding-offboarding\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding and offboarding<\/a>, which helps them serve more employees (or customers) faster.<\/p>\n\n\n\n<p>JumpCloud also doesn\u2019t compromise on security, helping companies securely manage cloud servers, user app permissions, SSH keys, networks, and more. But that doesn\u2019t mean JumpCloud is rigid. Its directory platform follows open protocols like SAML, LDAP, RADIUS, and SCIM to connect any other resources to a single source of truth.<\/p>\n\n\n\n<p>Best of all, JumpCloud\u2019s MDM product connects seamlessly to JumpCloud\u2019s identity and <a href=\"https:\/\/jumpcloud.com\/solutions\/access-management\" target=\"_blank\" rel=\"noreferrer noopener\">access management<\/a>, keeping company data safe from device and user perspectives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Centralize Device and User Management&nbsp;<\/h2>\n\n\n\n<p>These days, you\u2019d be hard-pressed to find IT professionals and MSPs who <em>aren\u2019t<\/em> pressured to do more with less. But with JumpCloud, they can. Unifying MDM and IAM capabilities simplifies overall IT management, decreasing security risk and compliance liability.<\/p>\n\n\n\n<p>JumpCloud\u2019s MDM is ideal for companies managing more than just Macs, iPhones, and iPads. It\u2019s compatible with every operating system and device. With JumpCloud\u2019s zero-touch enrollment, IT and MSPs can leverage LDAP integrations, enable SSO, and manage corporate Wi-Fi connection and authorization through RADIUS \u2014 regardless of where the end user is working from.&nbsp;<\/p>\n\n\n\n<p>At the same time, JumpCloud\u2019s directory service makes it <a href=\"https:\/\/jumpcloud.com\/blog\/benefits-mdm-msp\">simple for MSPs<\/a> and IT admins to manage user authentication and role-based permissions, all while enforcing security and <a href=\"https:\/\/jumpcloud.com\/solutions\/compliance\" target=\"_blank\" rel=\"noreferrer noopener\">compliance policies<\/a> through a <a href=\"https:\/\/jumpcloud.com\/platform\/cloud-device-management\" target=\"_blank\" rel=\"noreferrer noopener\">cloud-based console<\/a>.<\/p>\n\n\n\n<p>So, what are you waiting for? Maximize the ROI of your IT tech stack with <a href=\"https:\/\/jumpcloud.com\/lp\/cross-os-device-management-fava-bean?gclid=Cj0KCQiAjMKqBhCgARIsAPDgWlzGCGY9pzXEOGwY2WyxDHIP2US3ZVD276Jkq4yt44ylyFjG8_P8l8kaAoL9EALw_wcB&amp;creative=670796166139&amp;keyword=jumpcloud%20mdm&amp;matchtype=e&amp;network=g&amp;device=c&amp;utm_source=GoogleAds-Paid&amp;utm_medium=Paid-Search&amp;utm_term=jumpcloud%20mdm&amp;utm_content=&amp;utm_campaign=Google_S_USCA_EN_Brand&amp;cq_src=google_ads&amp;cq_cmp=11994494569&amp;cq_con=113846191617&amp;cq_term=jumpcloud%20mdm&amp;cq_med=&amp;cq_plac=&amp;cq_net=g&amp;cq_pos=&amp;cq_plt=gp&amp;gad_source=1\" target=\"_blank\" rel=\"noreferrer noopener\">JumpCloud MDM<\/a>.<\/p>\n\n\n\n<p>And if you\u2019re still not sure it meets your needs, check out the platform functionality and user-friendly interface for yourself and <a href=\"https:\/\/jumpcloud.com\/signup\" target=\"_blank\" rel=\"noreferrer noopener\">get started for free today<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This comprehensive comparison of Addigy vs. Jamf will help IT professionals and MSPs make an informed choice. Plus, discover why JumpCloud is the top solution.<\/p>\n","protected":false},"author":131,"featured_media":29499,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"collection":[2778],"platform":[],"funnel_stage":[3014],"coauthors":[2568],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Addigy vs. Jamf: A Comprehensive MDM Comparison<\/title>\n<meta name=\"description\" content=\"This comprehensive comparison of Addigy vs. Jamf will help IT professionals and MSPs make an informed choice. 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