{"id":120789,"date":"2025-02-11T09:42:00","date_gmt":"2025-02-11T14:42:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=120789"},"modified":"2025-02-07T15:46:46","modified_gmt":"2025-02-07T20:46:46","slug":"what-should-msps-do-about-saas-sprawl","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/what-should-msps-do-about-saas-sprawl","title":{"rendered":"What Should MSPs Do About SaaS Sprawl?"},"content":{"rendered":"\n
Is your client\u2019s SaaS usage becoming hard to manage? <\/p>\n\n\n\n
SaaS sprawl, along with shadow IT<\/a>, is a growing challenge for managed service providers (MSPs). Issues like rogue subscriptions, redundant tools, and security risks don\u2019t just create headaches\u2014they can hurt your service delivery, strain your clients\u2019 budgets, and weaken their security.<\/p>\n\n\n\n The good news is that MSPs can address SaaS sprawl. With the right tools and efficient processes, this challenge can become an opportunity to provide greater value to your clients.<\/p>\n\n\n\n SaaS sprawl occurs when businesses adopt too many software-as-a-service tools without proper oversight. <\/p>\n\n\n\n It’s a growing issue for companies of all sizes. <\/p>\n\n\n\n Employees often sign up for tools on their own to work more efficiently, and leadership may fail to monitor these choices. Over time, this leads to fragmented tool usage, duplicate apps, rising licensing costs, and serious security risks.<\/p>\n\n\n\n MSPs, take note: addressing SaaS sprawl could be your key to establishing credibility and long-term partnerships with your clients.<\/p>\n\n\n\n Here’s how MSPs can regain control and master SaaS sprawl for their clients:<\/p>\n\n\n\n You can\u2019t manage what you don\u2019t know. <\/p>\n\n\n\n Start by using tools designed to identify all SaaS applications being used across the client\u2019s organization\u2014both approved and unapproved. Discovery tools provide a complete inventory of SaaS usage, giving MSPs the visibility needed to evaluate risks, costs, and redundancies.<\/p>\n\n\n\n Pro Tip:<\/strong> JumpCloud\u2019s SaaS Management<\/a> feature allows MSPs to pinpoint which apps clients are actually using (or neglecting!).<\/p>\n\n\n\n After understanding the full SaaS picture, the next step is to consolidate. Using a single platform for SaaS management allows MSPs to centralize control and simplify app management.<\/p>\n\n\n\n Centralizing SaaS management means:<\/p>\n\n\n\n Not only does this save time for both you and your client, but it eliminates the chaos of juggling multiple tools and logins.<\/p>\n\n\n\n Shadow IT\u2014when employees use unauthorized apps\u2014is one of the biggest drivers of SaaS sprawl.<\/p>\n\n\n\n Work closely with clients to provide education sessions for employees. Teach them:<\/p>\n\n\n\n Empowering employees to respect IT policies while making them feel heard is crucial to long-term success. <\/p>\n\n\n\nUnderstanding SaaS Sprawl<\/strong><\/h2>\n\n\n\n
The implications for MSPs:<\/strong><\/h3>\n\n\n\n
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Tackling SaaS Sprawl Like a Pro<\/strong><\/h2>\n\n\n\n
1. Conduct Comprehensive SaaS Discovery<\/strong><\/h3>\n\n\n\n
2. Centralize SaaS Management<\/strong><\/h3>\n\n\n\n
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3. Educate Employees About Shadow IT Risks<\/strong><\/h3>\n\n\n\n
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