Productivity issues due to system downtime are a major concern for IT organizations and managed service providers (MSPs). System outages cause excessive IT burnout, put operational efficiency at stake, and can cost an organization dearly. According to the Acronis Cyber Protection Week Global report<\/a>, 76% of companies were affected by system downtime in 2022. Forbes recent research<\/a> claims that the average cost of downtime for large businesses is estimated to be around $9000 per minute. Per minute!<\/p>\n\n\n\n
Last year, JumpCloud introduced Remote Access<\/a> with remote assist and background tools capabilities to help IT admins and MSPs quickly troubleshoot system errors to prevent IT downtime. <\/p>\n\n\n\n
The next major step in supporting IT\u2019s goals to always be in-the-know<\/em> regarding the health and safety of their fleet of devices comes with the release of JumpCloud\u2019s Device Monitoring & Alerting<\/a>. This release allows IT to continuously monitor their entire device fleet to improve operational efficiency and combat security risks.\u00a0<\/p>\n\n\n\n
With real-time monitoring and continuous visibility over the devices, IT admins and MSPs can quickly spot and resolve issues before they impact operations, reducing downtime and improving overall system health. IT teams can also ensure devices adhere to security policies and compliance requirements with continuous monitoring.<\/p>\n\n\n\n
Fleet Wide Monitoring: <\/strong>Detect storage issues, system availability errors and potential security risks ahead of time with built-in alerts to monitor disk usage, system offline and uptime status, user permission elevation update and essential metrics.<\/p>\n\n\n\n
Software Monitoring: <\/strong>Maintain software compliance and identify unauthorized and unwanted applications installed on the end users devices.<\/p>\n\n\n\n
Agent Activity Monitoring:<\/strong> Ensure proper system configurations and verify successful management actions by monitoring the results of Jumpcloud policy application, command execution, and software installations. <\/p>\n\n\n\n
Configurable Alert Rules: <\/strong>Leverage customizable alert rules that can be configured according to organization specific needs and requirements. Define alert rules with custom priorities and thresholds to monitor device metrics. <\/p>\n\n\n\n
Custom Script Based Monitoring: <\/strong>Customize your scripts to monitor and assess device characteristics to generate alerts.<\/p>\n\n\n\n
Centralized View to Manage Alerts: <\/strong>Gain centralized visibility of alerts in your JumpCloud admin console. View comprehensive details of the alert and resolve errors instantly. <\/p>\n\n\n\n
Alert Prioritization: <\/strong>View alerts based on admin defined priority levels. Act on the most critical issues first and minimize alert fatigue.
Auto Resolution of Alerts:<\/strong> Automatically close alerts when triggering conditions are no longer met and minimize manual effort. <\/p>\n\n\n\n
Device Monitoring and Alerting is available as a part of JumpCloud Platform, Platform Prime, and Device Management packages at no additional cost.<\/p>\n\n\n\n
If you are not a current JumpCloud customer or MSP partner, you can sign up for a free trial<\/a> today to experience the benefits of JumpCloud\u2019s Device Monitoring and Alerting for your organization.<\/p>\n","protected":false},"excerpt":{"rendered":"