But what about small and medium-sized enterprises (SMEs)? Working at an SME is very different from working at a large enterprise, and adopting new technologies can pose bigger risks and hurdles to the average SME than a large company. So, how are SMEs approaching AI? And, more specifically, how do their IT employees feel about it? <\/p>\n\n\n\n
We took on these questions as part of our extensive State of SME IT 2024 report<\/a>, where we surveyed over 1,200 IT decision-makers who work at SMEs. Read on to learn about their positions on AI and where they think it\u2019s headed. <\/p>\n\n\n\n Adopting new technology isn\u2019t always easy as an SME: it takes a significant amount of budget, expertise, and adaptability to do so successfully. Despite these challenges, SMEs generally seem eager to adopt AI. Only 13% of the IT professionals we surveyed said their organizations didn\u2019t have any plans to implement AI. Meanwhile, well over half (61%) said they expected their organizations to implement AI initiatives within the next year. And 63% have already developed an AI policy.<\/p>\n\n\n\n But it isn\u2019t just the organizations that are on board. The vast majority (75%) of IT professionals working at these organizations agreed that their organizations should be investing in AI. <\/p>\n\n\n\n But are organizations adopting AI at the right pace? A slim majority (54.7%) of IT professionals think so. Those who disagreed were evenly divided around thinking their organization was moving too quickly or too slowly. <\/p>\n\n\n\n \u201cSME\u201d is a broad and diverse category: a business with 10 employees looks a lot different from a business with 500. Our survey revealed that the smallest SMEs (those with 10 or fewer employees) were noticeably more hesitant to embrace AI than their larger counterparts (those with over 500). Just over half (58%) of IT professionals at these smaller organizations believed their companies should be investing in AI. By contrast, 82% of IT professionals at large SMEs said they thought their companies should be investing in AI.<\/p>\n\n\n\n These larger organizations were also more likely to have existing policies around AI. Seventy-one percent of large SMEs have developed company-specific AI policies, while only 37% of small SMEs have done so.<\/p>\n\n\n\n The IT professional\u2019s age tended to affect their position on AI. Eighty-two percent of IT professionals under 34 said they think that AI will be a net positive for their organization, versus 64% of IT professionals over 45. However, younger IT professionals also expressed deeper concern about AI-related security. Sixty-four percent of those under 44 agreed or strongly agreed that AI is outpacing their organization\u2019s ability to protect against threats, versus only 32% of those 45 and older.<\/p>\n\n\n\n When asked whether IT professionals were concerned about AI\u2019s impact on job growth, responses were rather evenly divided. About 45% agreed or strongly agreed, and about 35% disagreed or strongly disagreed. About 21% felt neutral.<\/p>\n\n\n\n Respondents were also divided on the matter by age. Younger IT professionals expressed more concern about AI\u2019s impact on their job. Nearly half (46%) of IT professionals under 34 said they worried about AI\u2019s impact on their jobs versus only 32% of respondents over the age of 45. <\/p>\n\n\n\n While SMEs may be divided around some aspects of AI, they remain united around one issue: security.<\/p>\n\n\n\n Because AI grew so quickly, keeping up with AI-related security has been a challenge. More than half of SME IT professionals believe that AI is outpacing their organization\u2019s ability to protect against threats. <\/p>\n\n\n\n AI is evolving quickly, and there is much more to learn about its impact on SMEs. JumpCloud will continue to collect data from SME IT professionals to learn about their experience and perspectives on AI \u2014 keep an eye out for our upcoming report in July.\u00a0<\/p>\n\n\n\n Unless otherwise cited, all data in this article was pulled from JumpCloud\u2019s SME IT Trends 2024 report<\/a>, which is a summary of original survey data from IT professionals working at SMEs. In addition to its insights into AI, the report covers SME IT professionals\u2019 views and experiences with security, job prospects, layoffs, budgeting, tooling, and more. Download the free report to learn more about the state of SME IT in 2024. Read the free report now. <\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Review original 2024 survey response data from SME IT professionals around trends in AI and security, jobs, adoption rates, and more. <\/p>\n","protected":false},"author":144,"featured_media":103192,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[42],"tags":[],"collection":[2776],"platform":[],"funnel_stage":[3016],"coauthors":[2532],"acf":[],"yoast_head":"\nDo SMEs Want to Adopt AI?<\/h2>\n\n\n\n
![\"SMEs](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-5-1024x338.png\")
![\"SME](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-6.png\")
Does Size Affect Sentiment?<\/h2>\n\n\n\n
![\"SME](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-7.png\")
What About Age?<\/h2>\n\n\n\n
Divided Around Job Impacts<\/h2>\n\n\n\n
![\"SME](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/chart-4.png\")
United Around Security Concerns<\/h2>\n\n\n\n
![\"SME](\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2024\/05\/image-8.png\")
More on SME IT<\/h2>\n\n\n\n