{"id":105204,"date":"2024-02-12T11:30:00","date_gmt":"2024-02-12T16:30:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=105204"},"modified":"2024-02-20T15:50:49","modified_gmt":"2024-02-20T20:50:49","slug":"miradore-vs-jamf","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/miradore-vs-jamf","title":{"rendered":"Miradore vs. Jamf: Which Is the Better Solution for IT Professionals?"},"content":{"rendered":"\n<p>IT teams and MSPs often must choose their device management vendors in response to the types of devices they have in their fleet. Unsurprisingly, many vendors offer solutions specifically designed for devices from certain manufacturers.<\/p>\n\n\n\n<p>Jamf is well-known for helping organizations manage Apple device fleets. It provides a deep set of iOS and macOS-specific features to IT leaders and managed service providers, but it doesn\u2019t support Windows or Android devices.<\/p>\n\n\n\n<p>Miradore is a more versatile platform that secures Windows, Android, iOS, and macOS devices through a centralized system. Each vendor comes with its own set of advantages and drawbacks, and this article will help you find the perfect solution for your unique use case. Read on to discover which mobile device management solution is the right fit for your organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading1\">Overview of Miradore<\/h2>\n\n\n\n<p>Miradore provides cloud-native <a href=\"https:\/\/jumpcloud.com\/platform\/mdm\" target=\"_blank\" rel=\"noreferrer noopener\">mobile device management<\/a> to organizations and MSPs running complex fleets of endpoint devices. It supports more platforms and operating systems than Jamf does, allowing IT professionals to manage the entire fleet through a single application.<\/p>\n\n\n\n<p>Miradore has a few key features that help it stand out from the crowd:<\/p>\n\n\n\n<ul>\n<li><strong>Profile-based configurations. <\/strong>Miradore Premium works by grouping devices into configuration profiles. Systems administrators can apply policies to all devices in a group, and share policies between groups depending on business and security needs.<\/li>\n\n\n\n<li><strong>Mobile device tracking. <\/strong>Android and iOS devices can report their real-time location to administrators through Miradore Premium. This makes it much harder for employees to lose their devices, and allows organizations to potentially recuperate lost and stolen devices.<\/li>\n\n\n\n<li><strong>Selective content policies. <\/strong>Systems administrators can configure Miradore to differentiate between personal and business data. That means the platform can enforce <a href=\"https:\/\/jumpcloud.com\/blog\/byod-risks\">BYOD policies<\/a> that apply to sensitive business data without impacting unrelated personal data on the device.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading2\">Overview of Jamf<\/h2>\n\n\n\n<p>Jamf is a device management and security platform specifically designed to make Apple devices enterprise-ready. It is an industry leader in its niche, with a significant number of large enterprise clients in its roster.<\/p>\n\n\n\n<p>Jamf has earned its reputation as a best-in-class MDM solution for several reasons:<\/p>\n\n\n\n<ul>\n<li><strong>Deep experience with enterprise implementations. <\/strong>Jamf offers deep compliance use cases that map to industry frameworks like <a href=\"https:\/\/jumpcloud.com\/solutions\/compliance\" target=\"_blank\" rel=\"noreferrer noopener\">NIST, FedRAMP, and others<\/a>.<\/li>\n\n\n\n<li><strong>Strong security and compliance capabilities with Apple. <\/strong>As an Apple-exclusive vendor, Jamf provides deeper features and functionalities for Apple devices than many other vendors.<\/li>\n\n\n\n<li><strong>Endpoint detection and response capabilities. <\/strong>Jamf\u2019s Business and Enterprise subscriptions include security capabilities typically only offered by dedicated EDR vendors.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading3\">Comparison of Miradore vs. Jamf<\/h2>\n\n\n\n<p>The main difference between Miradore and Jamf is the ability to grant enterprise-ready features to Apple iOS and macOS devices. Both solutions support Apple devices, but Jamf is the clear leader when it comes to advanced features and capabilities. However, Jamf offers no support for non-Apple devices and is <a href=\"https:\/\/www.jamf.com\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">priced at a significant premium<\/a> compared to Miradore.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pricing Comparison<\/h3>\n\n\n\n<p>Jamf is clearly <a href=\"https:\/\/www.g2.com\/products\/jamf-pro\/reviews\/jamf-pro-review-4353398\" target=\"_blank\" rel=\"noreferrer noopener\">more expensive<\/a> than Miradore, but it offers a number of best-in-class solutions for managing and securing Apple products. This makes it a viable solution for organizations that either use Apple technology exclusively or need a point solution for Mac management, but at a significantly higher cost.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Feature<\/strong><\/td><td><strong>Miradore<\/strong><\/td><td><strong>Jamf<\/strong><\/td><\/tr><tr><td><strong>Tiered plans<\/strong><\/td><td>Free plan offers limited functionality for an indefinite period. Premium plan costs $3.30 per device per month or may be paid annually. The free version has limited support options.<\/td><td>Jamf Pro costs $4 per device per month paid annually for iOS devices only.<br><br>Adding macOS coverage to your Jamf Pro plan increases the price to $8 per device per month.<br><br>Jamf also includes higher-priced tiers for educational customers: $9 per device per year for iOS and $18 per device per year for macOS.<\/td><\/tr><tr><td><strong>Free trial<\/strong><\/td><td>Free 14-day Premium trial \u2014 no credit card required.<\/td><td>100% free trial with no credit card information required \u2014 but only available upon request.<\/td><\/tr><tr><td><strong>Supported platforms and operating systems<\/strong><\/td><td>Windows, Android, iOS, and macOS.<\/td><td>iOS, iPadOS, tvOS, and macOS.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Ease of Use and Setup<\/h3>\n\n\n\n<p>Jamf is easy to use and set up. Managing and deploying Apple devices is simple, and the platform supports advanced scripting for specialized use cases. Miradore offers a similarly smooth user experience, but with licensing support for a larger number of devices. Both solutions use a <a href=\"https:\/\/jumpcloud.com\/platform\/cloud-device-management\" target=\"_blank\" rel=\"noreferrer noopener\">cloud-based management console<\/a> with a modern, intuitive user interface.<\/p>\n\n\n\n<p>Notably, Jamf allows systems administrators to customize Apple enrollment settings in ways that Miradore does not. This is one example of the device-specific advantages Jamf can offer because of its exclusive focus on Apple technology.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Feature<\/strong><\/td><td><strong>Miradore<\/strong><\/td><td><strong>Jamf<\/strong><\/td><\/tr><tr><td><strong>Supports personal device use and data<\/strong><\/td><td>Yes, personal data is not affected by workplace policies.<\/td><td>No, Jamf requires Apple devices be wiped entirely and prepared for business-only use.<\/td><\/tr><tr><td><strong>Supports all device manufacturers<\/strong><\/td><td>Yes, with manufacturer licensing.<\/td><td>No, only supports Apple devices.<\/td><\/tr><tr><td><strong>Supports customized deployments<\/strong><\/td><td>No<\/td><td>Yes, within limitations set by Apple hardware.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Device Management Capabilities<\/h3>\n\n\n\n<p>Both Miradore and Jamf offer valuable device management features to organizations and MSPs. Miradore has a slight lead on Jamf due to its <a href=\"https:\/\/jumpcloud.com\/blog\/what-is-patch-management\">update and patch management<\/a> capabilities. Jamf does not offer the same degree of automation support, but it does receive priority support from Apple when new updates are released.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Feature<\/strong><\/td><td><strong>Miradore<\/strong><\/td><td><strong>Jamf<\/strong><\/td><\/tr><tr><td><strong>Updates and patch management<\/strong><\/td><td>Supports automation and scheduling through customized Business Policies. It also has detection and reporting.<\/td><td>Does not support automation and scheduling, but receives priority updates from Apple.<\/td><\/tr><tr><td><strong>Device deployment and enrollment process<\/strong><\/td><td>Enroll devices through the web console or the mobile client.<\/td><td>Streamlined enrollment through Jamf console, supports automation.<\/td><\/tr><tr><td><strong>Cloud capabilities<\/strong><\/td><td>Fully cloud-enabled. Manage devices and configure policies remotely through the cloud.<\/td><td>Fully cloud-enabled through Jamf Cloud.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Security Features&nbsp;<\/h3>\n\n\n\n<p>Jamf Pro does not include a wide range of advanced security features on its own, but the vendor does provide enhanced protection through <a href=\"https:\/\/www.jamf.com\/products\/jamf-protect\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Jamf Protect<\/a>. This is a supplementary add-on that provides comprehensive endpoint security to Apple products directly through the Jamf console. Jamf Protect costs an additional $6 per device per month, or $12 per device per month for educational institutions.<\/p>\n\n\n\n<p>Miradore offers a more balanced set of features for its value, allowing administrators to set and enforce device policies that include security restrictions. However, it does not include proactive detection or sophisticated incident response capabilities.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Feature<\/strong><\/td><td><strong>Miradore<\/strong><\/td><td><strong>Jamf<\/strong><\/td><\/tr><tr><td><strong>Visibility and policy management<\/strong><\/td><td>Administrators can view comprehensive device analytics, set usage policies, and deploy applications remotely.<\/td><td>Comprehensive visibility and policy management is available through Jamf Pro.<\/td><\/tr><tr><td><strong>Malware detection and remediation<\/strong><\/td><td>No proactive detection, but administrators can set security restrictions and integrate with identity providers (IdPs) that have that capability as an MDM provider.&nbsp;<\/td><td>Blocks known malware and monitors devices for new threats.<\/td><\/tr><tr><td><strong>Endpoint detection and response capabilities<\/strong><\/td><td>Not included.<\/td><td>Only with Jamf Protect add-on.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Integration Options<\/h3>\n\n\n\n<p>Miradore integrates with a wide range of platforms and third-party service vendors through its RESTful API. It also includes a set of <a href=\"https:\/\/www.miradore.com\/knowledge\/integrations\/technology-integrations\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">native integrations<\/a> for common tools like Microsoft Active Directory, Entra ID, and Google Zero Touch enrollment.<\/p>\n\n\n\n<p>Jamf offers a selection of integrations with well-known technology vendors like Apple, Amazon, Google, and Microsoft. It also supports identity management with Okta, as well as integrations with a variety of other third-party vendors. Developers can use the Jamf Pro API to connect additional services to the platform, as well.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Support and Customer Service<\/h3>\n\n\n\n<p>Miradore\u2019s support can be inconsistent. Some customers <a href=\"https:\/\/www.g2.com\/products\/miradore\/reviews\/miradore-review-8813786\" target=\"_blank\" rel=\"noreferrer noopener\">report positive experiences<\/a> while others <a href=\"https:\/\/www.capterra.com\/p\/146147\/Miradore-Online\/reviews\/3206661\/\" target=\"_blank\" rel=\"noreferrer noopener\">complain about the quality and courtesy<\/a> of Miradore\u2019s support staff. Some support tickets are resolved quickly and professionally while others take a very long time to resolve.<\/p>\n\n\n\n<p>Jamf has similar problems when it comes to customer support. Some customers <a href=\"https:\/\/www.g2.com\/products\/jamf-pro\/reviews\/jamf-pro-review-4408279\" target=\"_blank\" rel=\"noreferrer noopener\">have complained<\/a> about not reaching the appropriate support tier quickly enough for their needs, while others report having a <a href=\"https:\/\/www.g2.com\/products\/jamf-pro\/reviews\/jamf-pro-review-3615074\" target=\"_blank\" rel=\"noreferrer noopener\">great experience<\/a> with Jamf\u2019s support team. Additionally, many administrators will need to access <a href=\"https:\/\/www.reddit.com\/r\/macsysadmin\/comments\/er8fq1\/jamf_training\/\" target=\"_blank\" rel=\"noreferrer noopener\">additional Jamf training materials<\/a>, which can add to the <a href=\"https:\/\/jumpcloud.com\/blog\/calculate-it-tco-5-things-to-consider\">total cost of ownership<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading4\">JumpCloud as an Alternative Solution<\/h2>\n\n\n\n<p>Miradore and Jamf aren\u2019t the only two options IT professionals have for securing Apple products in a complex environment. JumpCloud offers industry-leading mobile device management to a wider selection of devices alongside advanced security features, integrations, and comprehensive identity and access management. As an all-in-one cloud directory platform, JumpCloud can optimize device management and security without demanding compromises from IT professionals and end users.<\/p>\n\n\n\n<p>Crucially, JumpCloud provides a broad range of advanced management and security features to every device in the network. It provides full support for Apple devices, but also supports Windows, Android, and even Linux devices. This is a wider selection of compatible devices than Miradore offers, as well. Growing organizations that believe in the power of leveraging best-of-breed cloud solutions are unlikely to buy Miradore\u2019s siloed product offerings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading5\">Comparison: JumpCloud vs. Miradore vs. Jamf<\/h2>\n\n\n\n<p>Here\u2019s how all three mobile device management providers stack up:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Feature<\/strong><\/td><td><strong>Miradore<\/strong><\/td><td><strong>Jamf<\/strong><\/td><td><strong>JumpCloud<\/strong><\/td><\/tr><tr><td><strong>Pricing<\/strong><\/td><td>Limited-feature free plan for as long as you want.<br>Annual premium plan costs $3.30 per device per month.<\/td><td>$4 per device per month.&nbsp;$8 per device per month for macOS support.<br>Higher priced tiers for education customers.&nbsp;<\/td><td><a href=\"https:\/\/jumpcloud.com\/platform\/cloud-device-management\" target=\"_blank\" rel=\"noreferrer noopener\">Device management only<\/a>\u00a0for $9\/user per month.<br><br>Platform:\u00a0<a href=\"https:\/\/jumpcloud.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">$19\/user per month<\/a>.<br><br>MSP-specific pricing via\u00a0<a href=\"https:\/\/jumpcloud.com\/partners\/apply\" target=\"_blank\" rel=\"noreferrer noopener\">partner program<\/a>.<\/td><\/tr><tr><td><strong>Ease of use<\/strong><\/td><td>Great user interface, limited enrollment compatibility. Supports personal device use.<\/td><td>Requires wiping iOS devices and enforces policies for the entire device \u2014 no personal use policies.<\/td><td>Easy onboarding for all devices and operating systems. Identity and device management are handled through a unified console.&nbsp;<br><br><a href=\"https:\/\/jumpcloud.com\/blog\/zero-touch-enrollment-device-deployment\">Zero-touch support<\/a> for macOS, iOS, and Android devices.<\/td><\/tr><tr><td><strong>Security features and integrations<\/strong><\/td><td>Basic security policy enforcement and restrictions.<\/td><td>Advanced EDR capabilities only available with Jamf Protect add-on.<\/td><td>Identity provisioning and policy enforcement to support a <a href=\"https:\/\/jumpcloud.com\/solutions\/zero-trust\" target=\"_blank\" rel=\"noreferrer noopener\">Zero Trust security<\/a> strategy.<\/td><\/tr><tr><td><strong>Customer support<\/strong><\/td><td>Inconsistent quality. Some tickets go unresolved.<\/td><td>Difficult to connect to the appropriate support channel.<\/td><td>Extensive documentation, with a <a href=\"https:\/\/www.g2.com\/products\/jumpcloud\/reviews\/jumpcloud-review-7593882\" target=\"_blank\" rel=\"noreferrer noopener\">helpful and responsive<\/a> customer support team.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"heading6\">Addressing Common Concerns and Issues<\/h2>\n\n\n\n<p>Organizations who rely on Apple entirely for their hardware technology needs, or enterprises who are locked into the legacy layering technique of <a href=\"https:\/\/jumpcloud.com\/blog\/vs-ad-okta-jamf\">Active Directory + Okta + Jamf<\/a> may be tempted to choose Jamf as their mobile device management provider. However, Jamf is ultimately an Apple-focused point solution that layers on cost and complexity to an IT stack, and may not be the best option for small to mid-size enterprises.&nbsp;<\/p>\n\n\n\n<p>While Miradore offers basic functionality and useful features at a significantly lower price than Jamf, IT leaders and MSPs do not need to compromise on affordable mobile device management. JumpCloud offers the ideal combination of flexible, high-quality features and accessible, a la carte pricing to make it an ideal solution for centralized, efficient IT management. JumpCloud also offers pricing specifically tailored to help MSPs secure clients and improve operational efficiency.<\/p>\n\n\n\n<div class=\"promotion-banner-small is-flex-direction-column has-items-aligned-flex-start has-items-aligned-center-tablet\">\n    <div class=\"promo-small-image is-hidden-mobile\">\n        <img decoding=\"async\" src=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/01\/men-collaborating-with-laptop-aspect-ratio-160-110.jpg\" alt=\"JumpCloud\">\n    <\/div>\n    <div class=\"promo-small-content\">\n        <p class=\"is-type-body-tiny is-type-weight-bold is-important promo-small-title\">\n            Pricing Options for Every Organization        <\/p>\n        <p class=\"is-type-body-default is-important\">\n            Packages and A La Carte Pricing        <\/p>\n    <\/div>\n    <div class=\"promo-small-cta\">\n        <a href=\"https:\/\/jumpcloud.com\/pricing\" data-promo=\"Explore Pricing\" class=\"button is-primary-green promo-small-banner-link\">Explore JumpCloud Pricing<\/a>\n    <\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>IT professionals should carefully choose their mobile device management partner to provide the right combination of cost-effective security and management features for their unique use case scenario. If you\u2019re an IT admin or MSP looking to <a href=\"https:\/\/jumpcloud.com\/solutions\/it-unification\" target=\"_blank\" rel=\"noreferrer noopener\">unify your stack<\/a>, cut costs, and future-proof your cloud environment, consider choosing JumpCloud.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/jumpcloud.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">Try our platform for free<\/a> and find out if JumpCloud is right for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explore the features and benefits of Miradore and Jamf Pro, and discover how they stack up against JumpCloud.<\/p>\n","protected":false},"author":131,"featured_media":89653,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"collection":[2778],"platform":[],"funnel_stage":[3014],"coauthors":[2568],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Miradore vs. Jamf: Which Is the Better Solution? 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