{"id":101334,"date":"2023-11-24T11:30:00","date_gmt":"2023-11-24T16:30:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?p=101334"},"modified":"2024-02-20T16:17:06","modified_gmt":"2024-02-20T21:17:06","slug":"ninjaone-vs-manageengine","status":"publish","type":"post","link":"https:\/\/jumpcloud.com\/blog\/ninjaone-vs-manageengine","title":{"rendered":"NinjaOne vs. ManageEngine: A Comprehensive Comparison"},"content":{"rendered":"\n

For managed service providers (MSPs) and the IT professionals they work with, securely managing a complex fleet of mobile devices is an incredible challenge. Ensuring proper device management for multiple client organizations is even harder.<\/p>\n\n\n\n

Tech-forward organizations might equip their employees with a company laptop, cell phone, and tablet. On top of these assets, employees may have company data saved on personal devices and cloud-hosted storage solutions. Mobile device sprawl makes it difficult to guarantee predictable outcomes when security incidents occur.<\/p>\n\n\n\n

NinjaOne and ManageEngine are two popular options for addressing these problems. Both companies provide customers with comprehensive endpoint management platforms that simplify the process of securing mobile devices.<\/p>\n\n\n\n

This article will cover the benefits and drawbacks of each, and help IT decision-makers find the right solution for their use case. By the end, you\u2019ll know if ManageEngine, NinjaOne, or another mobile device management (MDM) provider<\/a> is the best option for you.<\/p>\n\n\n\n

Overview of ManageEngine<\/h2>\n\n\n\n

ManageEngine is owned by Zoho, known for a wide range of web-based business tools. The company\u2019s MDM platform supports mobile devices, desktops, servers, and network hardware. It comes in multiple tiers (including a Free edition), providing a single, unified interface for setting and enforcing policies for phones, tablets, and computers.<\/p>\n\n\n\n

Features and capabilities<\/h3>\n\n\n\n

The Endpoint Central platform includes tools for security management, email configuration, content management, and containerization. It can detect devices that are compromised or rooted and remotely wipe device data when necessary. <\/p>\n\n\n\n

Compatibility and support<\/h3>\n\n\n\n

ManageEngine Endpoint Central supports all major operating systems \u2014 including iOS, Android, Windows, macOS, and Chrome OS \u2014 and the company has formed partnerships with major mobile device manufacturers like Lenovo, Sony, and Samsung, among others.<\/p>\n\n\n\n

Overview of NinjaOne<\/h2>\n\n\n\n

NinjaOne specializes in remote monitoring and management (RMM) solutions, which are similar in scope to MDM solutions like ManageEngine. It offers a unified endpoint management (UEM) platform that enables IT teams to monitor and support end devices throughout the network. It also allows users to control devices remotely, automate IT tasks, and remediate technical issues with ease.<\/p>\n\n\n\n

Features and capabilities<\/h3>\n\n\n\n

As an RMM provider that includes unified endpoint management in its product, NinjaOne bundles security, management, and support into a single product. It works through software agents installed on the devices it manages, which draws slightly from their overall performance, but allows IT teams to automate time-consuming tasks, manage patches, and deploy custom scripts at scale.<\/p>\n\n\n\n

Compatibility and support<\/h3>\n\n\n\n

Like ManageEngine, NinjaOne supports a wide range of devices and operating systems. Unlike ManageEngine, it avoids relying on manufacturer-specific APIs to accomplish this. This broadens some of its capabilities and makes it less reliant on device-specific hardware specifications.<\/p>\n\n\n\n

Comparison of ManageEngine and NinjaOne<\/h2>\n\n\n\n

Before comparing ManageEngine with NinjaOne, it\u2019s important to emphasize the technical details that distinguish them from one another. ManageEngine relies on native APIs provided by the original device manufacturer, while NinjaOne installs proprietary agents on endpoint devices.<\/p>\n\n\n\n

This leads to subtle differences in what each platform is best suited for. While ManageEngine improves security and ensures compliance with mobile device policies, NinjaOne focuses more on reducing IT costs and complexity. NinjaOne provides visibility into the entire IT portfolio while enabling IT teams to provide remote support to end users \u2014 but you can use it to enhance security as well.<\/p>\n\n\n\n

Both platforms have features that overlap in various ways, however. A more direct head-to-head comparison will help identify what use case scenario is appropriate for each one.<\/p>\n\n\n\n

Pricing Comparison<\/h3>\n\n\n\n

Both ManageEngine and NinjaOne allow customers to try their products for free, but ManageEngine is much more descriptive about what it offers to customers and how much it costs:<\/p>\n\n\n\n