30-Day Free Trial<\/p>\n
$0<\/p>\n Get Started<\/a>\n Standard<\/p>\n Weekday support<\/p>\n Browse Packages<\/a>\n Included in all paid packages<\/p>\n Weekday Business Hours Only<\/p>\n First Response Time SLA<\/p>\n Premium Services<\/p>\n All-access support with top uptime SLA<\/p>\n Browse Packages<\/a>\n Included in Support: 24x7x365<\/p>\n First Response Time SLA<\/p>\n Pricing<\/p>\n <\/div>\n Get started with 24x7 in-app support for full 30-day trial<\/p>\n Get Started<\/a>\n <\/div>\n <\/div>\n Weekday support<\/p>\n Browse Packages<\/a>\n Included in all paid packages<\/p>\n <\/div>\n <\/div>\n All-access support with top uptime SLA<\/p>\n Browse Packages<\/a>\n Included in Severity 1<\/p>\n Entire loss of functionality; severe operational impact. Majority of users impacted.<\/p>\n <\/div>\n Severity 2<\/p>\n Major loss of functionality and operations. High user impact.<\/p>\n <\/div>\n Severity 3<\/p>\n Partial, non-critical issue; operations not severely impacted. Low user impact.<\/p>\n <\/div>\n JumpCloud maintains rigorous security practices and procedures to ensure the highest level of protection for your JumpCloud account. There are not only strict policies in place to enforce the required level of account verification for specific actions (for example, a request to become an administrator from a user), but there are also standards that we adhere to such as SOC.<\/p>\n\n\n\n In pursuit of thwarting identity theft, for your protection, there are specific activities that JumpCloud support personnel doesn’t perform without proper authentication. These include:<\/p>\n\n\n\n\n
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Platform Prime Package
OR $2\/user\/mo<\/p>\n \n
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Platform Prime Package
OR $2\/user\/mo<\/p>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n \n <\/div>\n \n <\/div>\n \n <\/div>\n <\/div>\n \n <\/div>\n Regional Holidays Excluded<\/span>\n <\/div>\n \n <\/div>\n <\/div>\n \n <\/div>\n \n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n Support Eligibility<\/h3>\n\n\n\n
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JumpCloud Support and the Security of your Account<\/h3>\n\n\n\n
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