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Welcome to JumpCloud University

These courses are designed to:

  • Understand the various product features JumpCloud has to offer
  • Teach all the skills you need to get up and running quickly
  • Inform you on details and technical functionality of the platform

Reseller Certification

Managing Client Environments

Select a course that fits your interest or take them all. These courses can be taken in any order.

Managing Client Environments

Intro to Directory Insights

Learn how to use Directory Insights for troubleshooting, compliance, and security.

Duration: 20m Duration: 20m

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Managing Client Environments

Enabling MFA

Learn how to enable MFA in JumpCloud using TOTP, Duo, and/or WebAuthn to protect users, systems, and networks.

Duration: 45m Duration: 45m

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Managing Client Environments

Administrator Settings

Learn how to navigate the admin portal, customize password settings, and manage admin users, including best practices.

Duration: 20m Duration: 20m

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Managing Client Environments

User Lockouts and Password Management

Learn how to manage user access to JumpCloud resources, including account lockouts and password settings.

Duration: 15m Duration: 15m

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Managing Client Environments

Enforcing Policies

Learn how to create, apply, and validate policies for groups of systems in JumpCloud.

Duration: 30m Duration: 30m

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Managing Client Environments

Running Commands

Learn how to manage commands in JumpCloud, including viewing results, and delegating command tasks.

Duration: 15m Duration: 15m

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Managing Client Environments

Provisioning and De-Provisioning Users

Learn the options to control user access, including features to scale, steps for each resource, and the end user experience.

Duration: 30m Duration: 30m

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Managing Client Environments

Leveraging User and System Groups

Learn how to configure groups to save time and securely manage resources, including common use cases and FAQs.

Duration: 30m Duration: 30m

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Managing Client Environments

Creating & Importing Users

Learn how to add users, including creating users manually, in bulk, or from an existing directory like O365, G Suite, or AD.

Duration: 30m Duration: 30m

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Managing Client Environments

Adding Systems

Learn how to install the JumpCloud agent, including details about the agent and multiple options for installation.

Duration: 30m Duration: 30m

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Managing Client Environments

Configuring LDAP

Learn the technical details for LDAP configuration, including enabling LDAP Bind DN and Samba Authentication.

Duration: 45m Duration: 45m

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Managing Client Environments

Configuring RADIUS

Learn about using Cloud RADIUS with JumpCloud, including how to configure your RADIUS server and network devices.

Duration: 30m Duration: 30m

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Managing Client Environments

Configuring SSO

Learn how to consolidate user access to applications, including options for SSO configuration and provisioning.

Duration: 30m Duration: 30m

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Managing Client Environments

Build Your Client’s Directory

Learn how to implement and manage your client's JumpCloud directory from start to finish.

Duration: 2hr Duration: 2hr

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Reselling JumpCloud

Reselling JumpCloud

How to Sell Directory-as-a-Service

Learn how to identify target buyers and use cases, ask qualifying questions, and overcome objections.

Duration: 40m Duration: 40m

Reselling JumpCloud

Partner’s Guide to Selling JumpCloud

This guide will help you identify and address your client’s needs to provide the right solution for them.

Duration: 20m Duration: 20m

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