Reselling JumpCloud? Support Your Clients.
These courses are designed to:
- Understand the various product features JumpCloud has to offer
- Teach all the skills you need to get up and running quickly
- Inform you on details and technical functionality of the platform
Reseller Certification
Want to test your JumpCloud knowledge? Take the JumpCloud certification assessment(s) to earn your badge, validate your expertise, and showcase your skills.
Stand out from the crowd, optimize your team’s IT tools and be the go-to expert!
Managing Client Environments
Select a course that fits your interest or take them all. These courses can be taken in any order.
Managing Client Environments
Troubleshooting the JumpCloud Agent
Learn how to apply the basic 4 step troubleshooting model to basic JumpCloud agent-related issues and apply timely resolutions.
Duration: 40m
Managing Client Environments
Skill Badge: Foundations of Cloud Directory
Complete this course to earn a skill badge!
Duration: 3hr
Managing Client Environments
Protect Your Identity with MFA
Learn how to utilize the various forms of Multi-Factor Authorization (MFA) open to you to secure your digital identity.
Duration: 30 minutes
Managing Client Environments
4 Steps to Troubleshooting
Learn how to troubleshoot your JumpCloud directory using this 4 step model.
Duration: 20m
Managing Client Environments
Intro to MDM
Learn how to remotely manage MacOS devices from a single point of access, configure and track device enrollment, and leverage the UI security commands for both Windows and MacOS devices.
Duration: 35m
Managing Client Environments
Intro to Directory Insights
Learn how to use Directory Insights for troubleshooting, compliance, and security.
Duration: 20m
Managing Client Environments
Enabling MFA
Learn how to enable MFA in JumpCloud using TOTP, Duo, and/or WebAuthn to protect users, devices, and networks.
Duration: 45m
Managing Client Environments
Administrator Settings
Learn how to navigate the admin portal, customize password settings, and manage admin users, including best practices.
Duration: 20m
Managing Client Environments
User Lockouts and Password Management
Learn how to manage user access to JumpCloud resources, including account lockouts and password settings.
Duration: 15m
Managing Client Environments
Enforcing Policies
Learn how to create, apply, and validate policies for groups of systems in JumpCloud.
Duration: 30m
Managing Client Environments
Running Commands
Learn how to manage commands in JumpCloud, including viewing results, and delegating command tasks.
Duration: 15m
Managing Client Environments
Provisioning and De-Provisioning Users
Learn the options to control user access, including features to scale, steps for each resource, and the end user experience.
Duration: 30m
Managing Client Environments
Leveraging User and Device Groups
Learn how to configure groups to save time and securely manage resources, including common use cases and FAQs.
Duration: 30m
Managing Client Environments
Creating & Importing Users
Learn how to add users, including creating users manually, in bulk, or from an existing directory like O365, G Suite, or AD.
Duration: 30m
Managing Client Environments
Adding Devices
Learn how to install the JumpCloud agent, including details about the agent and multiple options for installation.
Duration: 30m
Managing Client Environments
Configuring LDAP
Learn the technical details for LDAP configuration, including enabling LDAP Bind DN and Samba Authentication.
Duration: 45m
Managing Client Environments
Configuring RADIUS
Learn about using Cloud RADIUS with JumpCloud, including how to configure your RADIUS server and network devices.
Duration: 30m
Managing Client Environments
Configuring SSO
Learn how to consolidate user access to applications, including options for SSO configuration and provisioning.
Duration: 30m
Managing Client Environments
Build Your Client’s Directory
Learn how to implement and manage your client's JumpCloud directory from start to finish.
Duration: 2hr
Reselling JumpCloud
Reselling JumpCloud
How to Sell Directory-as-a-Service
Learn how to identify target buyers and use cases, ask qualifying questions, and overcome objections.
Duration: 40m
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