Search Results for
Filters
View All Articles
- Get Started: Remote Assist
Learn how to use JumpCloud Remote Assist for Admins and end users on Mac, Windows, and Linux devices.
https://jumpcloud.com/support/get-started-remote-assist - Create a Mac System Extension Policy
Learn how to Create a Mac System Extension Policy so you can preapprove specific System Extensions before they are installed.
https://jumpcloud.com/support/create-mac-system-extension-policy - FAQ: Remote Assist
View the frequently asked questions for answers to common concerns around using and understanding JumpCloud Remote Assist.
https://jumpcloud.com/support/faq-remote-assist - Troubleshoot: Remote Assist Installation
Use this troubleshooting guide to assist with issues installing the JumpCloud Remote Assist software.
https://jumpcloud.com/support/troubleshooting-remote-assist-installation - Troubleshoot: Cookie Clearing with Remote Assist
Use this troubleshooting guide for best practices when clearing cookies in the JumpCloud Remote Assist software.
https://jumpcloud.com/support/troubleshooting-cookie-clearing-with-remote-assist - Troubleshoot Remote Assist: Disable Wayland or GPU Rendering for Linux
Use this troubleshooting guide to disable the Wayland Display Server or GPU Rendering for the JumpCloud Remote Assist software.
https://jumpcloud.com/support/troubleshooting-remote-assist-disable-wayland-or-gpu-rendering-for-linux - Understand the Remote Assist Agent
Understand the Remote Assist Agent used for remote desktop access and support.
https://jumpcloud.com/support/understand-remote-assist-agent - Grant Required Permissions for the Remote Assist Agent on macOS Devices
Learn how to manually grant the Remote Assist app permission to use either Screen Recording, or both Accessibility and Screen Recording.
https://jumpcloud.com/support/grant-screen-recording-and-accessibility-permissions-for-remote-assist-agent-on-macos-devices