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SaaS Management: Torq Connector

JumpCloud® SaaS Management gives you visibility and control over shadow IT and SaaS app use within your org. Connectors detect shadow IT without adoption of a browser extension and provide a significant increase to the valuable usage and security insights.

The Torq Connector retrieves the user list from the Torq API. Using periodic polling for regular updates, it captures new users and new application associates to keep data accurate and up-to-date.

Torq User: Provides an up-to-date list of Torq users.

Prerequisites:

  • You need a Torq account with admin access.

Considerations:

  • Based on your organization’s size, the initial collection of data may take some time, up to an hour.

Configuring Torq

  1. Log in to your Torq account.
  2. At the bottom-left, click your user icon and then select API Keys.
  3. Click Create API Key.
  4. Enter a name for the API key.
  5. Select a predefined expiration date, or click Select from calendar to choose a specific date.
  6. Click Create to generate the new API key.
  7. Copy and save the Client ID and Client Secret. You'll need this to complete the JumpCloud configuration.

Important:

For security reasons, you'll only see the Client ID and Client Secret once. Save it in a secure location before closing the window.

Configuring JumpCloud

  1. Log in to the JumpCloud Admin Portal.
  2. Go to SECURITY MANAGEMENT > SaaS Management > Settings.
  3. Under SaaS Management Settings, click the Connectors tab, then click + Add Connector.
  1. Click the Torq connector.
  2. Enter the following information:
    • The Connector name.
    • Enter your Torq deployment region.
    • The Client ID and Client Secret copied from Torq.
  3. Click Connect and then Save Connector. You will now see Torq in your list of Connectors.

Note:

If permissions are accidentally removed, or if the admin who configured left your organization, the connector will stop working and you will be prompted to Reconnect.

Required Permissions

  • This connector requires an API Key that includes the user.read scope. This permission is necessary for the connector to retrieve the list of users in your workspace.

Uninstall/Remove

  • On the Connector’s detail page, click on Delete Connector and follow the prompts.
  • To revoke the permissions granted to JumpCloud, delete the Client ID and Client Secret you created in your Torq account.
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