Troubleshoot: Revert GWS SSO to Standard Authentication

If you're having issues with JumpCloud SSO authentication to Google Workspace (GWS), you can revert the SSO configuration disabling Third-party identity provider SSO within Google's Security settings.

Symptoms

JumpCloud’s SSO connector is not allowing user authentication into Google Workspace.

Resolution

To disable Google Workspace SSO, follow these steps:

  1. Log in to the Google Admin Console.
  2. Select Security.
  3. Select Set up Single sign-on (SSO).
  4. Disable SSO by clearing the checkbox labeled Set up SSO with a third-party identity provider.

If you’re still having issues with GWS logins or SSO Authentication with JumpCloud to GWS, Submit a Support Case with our team. See Contact JumpCloud Support.

Still Have Questions?

If you cannot find an answer to your question in our FAQ, you can always contact us.

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