Remove Windows Apps

If you no longer want your users to have access to certain apps, or if you don’t want to manage an app through JumpCloud, you can remove it. There are two methods to remove Windows apps. You can choose the method that best suits the needs of your organization.

Deleting a Software App

If you don’t want to manage an app through JumpCloud, but want it to remain on users’ machines, you can delete it. After the app is deleted, it is removed from the list of installed apps in the Admin Portal on the Software Management page. 

If you want the app to be removed from the local device, see Uninstalling a Software App. 

To delete an existing software app:

1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com.
2. Go to DEVICE MANAGEMENT > Software Management.
3. Select the Windows tab and select the app you want to delete.
4. At the top right of the page, click delete.
5. Click delete.

Uninstalling a Software App

You can uninstall a software app to fully remove it from locally managed devices, if the app was installed and managed by JumpCloud.

To uninstall an existing software app:

1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com.​​​​
2. Go to DEVICE MANAGEMENT > Software Management.
3. Select the Windows tab, then select the app you want to uninstall. 
4. On the Details tab, select Uninstall this software. 
5. Click OK to permanently remove this app, its data, and its associations from the device. The software is still managed by JumpCloud.
6. On the Details tab, click save.
7. View the status of your request by selecting the Status tab. See View the Status of a Windows App.