RA (Test)

To enable or disable Remote Assist for your organization

  1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com.
  2. Ensure you have Manager permissions or higher.
  3. Go to Settings Features > Remote Assist.
  4. Click to toggle the Remote Assist Service to On or Off.
  5. Click Save.

Signing Up for a New Account

To sign up for a JumpCloud account, visit jumpcloud.com/get-started and complete the form:

  1. Enter your First Name.
  2. Enter your Last Name.
  3. From the I am a dropdown, select the type of account you need:
    • IT Service Provider (MSP)/VAR/Distributor
    • In-house IT Person
  4. Enter your Company Name.
  5. Select your Company Size from the dropdown.
  6. Select the country where your company is located from the Where is your company located? dropdown.
  7. (Optional) Enter a contact Phone number.
  8. Enter your Company Email.


You must sign up for JumpCloud using a business email address. This is an email address that’s specific to your business domain, [email protected] for example. Signing up for JumpCloud using your business email is a safe and secure process; your work environment is not in any way altered, and no integration with JumpCloud is required during new account creation. 

  1. Create a login Password. This will be the password for your JumpCloud Admin account. Your password must be at least 12 characters.
  2. Click Create Account. By creating your account, you agree to the JumpCloud Privacy Policy and Terms of Service.
  3. You will receive an email at the address you entered in step 1 with a verification link to complete account setup (subject line: Action Required: Verify JumpCloud Account).
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