Manage Organizations in the Enterprise Portal (Preview)

With the Enterprise Portal, admins can manage multiple organizations within a single location. Once an org is added, you can view details for the org and perform other actions. Use this feature to easily create orgs that are linked to your company as managed orgs.

Terminology:

• Global Configuration: The primary organization. This is where you manage the settings for all organizations.
• Organizations: These are the managed sub-organizations.

Adding a Managed Org

To add a managed org to your Enterprise Portal:

1. Log in to your Enterprise Portal.
2. Click the Organizationstab, then click ( + Create ).
3. Enter an Organization Name, then click save. The org is added to your list of managed orgs.
4. After adding an org to your Enterprise Portal, you can edit its name by clicking it in the Organization Name column and making any other desired changes to the Organization Namefield in the Manage Organization side panel.

Viewing Details for a Managed Org

Consideration:

• Some details and actions are limited to scope, like being able to toggle Remote Assist on or off, access to Usage and Billing etc.

To view details for a managed org:

1. Log in to your Enterprise Portal.
2. Click the Organizations tab to see a list of all your orgs. Each column provides details related to each managed org.
   • The columns are:
     • Organization Logo - Increase brand awareness and make the org easier to identify by adding the logo.
     • Organization Name - The name you've entered for your org.
     • Current Users - The number of users in that org that are managed by JumpCloud.
     • Devices - The number of devices in that org that are configured for use with JumpCloud.
     • Applications - The number of SAML SSO apps in that org that are configured for use with JumpCloud.
     • Open Alerts - The number of alerts for this org.
3. Click on the Organization Name of the org you want to see details for.
4. From here, you can Launch, see or copy your Organization ID, toggle Remote Assist On or Off, change the Organization Name, and view or delete Administrators.

Launching a Managed Org

To launch an org from your Enterprise Portal:

1. Log in to your Enterprise Portal.
2. Do one of the following:
   • Under the Organizations tab, find the managed org you want to access, then click Launch. Your browser redirects to the JumpCloud Admin Portal for the org you launched.
   • After launching the Admin Portal for the managed org, click the Enterprise Portal dropdown menu in the top right corner, then click a managed org's name. The JumpCloud Admin Portal for the selected org redirects in your current browser window.

note

For a newly created organization, the Admin needs to click the Launch button in the Enterprise portal. After launching, the Admin can transfer users to this organization.

Setting a Logo for a Managed Org

tip

We recommend adding a logo to your org to increase brand awareness and make them easier to identify.

To set a logo for a managed org:

1. Log in to your Enterprise Portal.
2. Go to the Organizations tab.
3. Click Launch to open the Admin Portal for the managed org.
4. Go to Settings > Organization Profile> Customize Logo,then click Choose A File.
5. Browse to the image on your computer, then click Open.
6. Click Save.

note

For uploading considerations like file types and best resolution, see Upload a Logo for Your Org to learn more.

Logging out of your Enterprise Portal

To log out of your Enterprise Portal:

• In the top-right corner of the Enterprise Portal, click on your username initials, then click Log Out.

To log out of your org's Admin Portal:

• In the top-right corner of the Admin Portal, click on your username initials, then click Log Out.

Removing a Managed Org

note

Currently, you can’t remove a managed org from your Enterprise Portal without help from our support. To remove an org, contact JumpCloud Support. This also applies for if you're wanting to isolate a specific org and remove it from your list of managed orgs, but still keep the org active.