Integrate with WorkRamp

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials. Automatically provision, update and deprovision users and groups in WorkRamp from JumpCloud using the Identity Management (SCIM) integration. Leverage this integration to centralize user lifecycle, user identity, and group management in JumpCloud for WorkRamp. Save time and avoid mistakes, as well as potential security risks, related to manually creating users.

Read this article to learn how to setup the WorkRamp integration.

Prerequisites

• A JumpCloud administrator account.
• A WorkRamp user account with administrator permissions
• A WorkRamp Enterprise plan.
• Your WorkRamp domain name.

Important Considerations

• WorkRamp SCIM API is based on version 2.0 of the SCIM standard.
• WorkRamp does not support the PUT operation for Groups.
• WorkRamp needs a startIndex (starting at 1) for it to be able to Get Users and Groups.
• Groups are supported. 

Attribute Considerations

• A default set of attributes are managed for users. See the Attribute Mappings section for more details.

Group Management Important Considerations

Enabling Group Management

You must select the Enable management of User Groups and Group Membership in this application option to manage groups and group membership in the application from JumpCloud.

Group Provisioning and Syncing 

• Empty groups are not created.
• JumpCloud takes over management of existing groups in the application when the user group name in JumpCloud matches the name of the group in the application.
• All user groups associated with the application in JumpCloud are synced. Syncing occurs whenever there is a membership or group change event.
• Group renaming is supported.
• If a user group is disassociated from the application in JumpCloud, syncing immediately stops and the group is left as-is in the application. All members of that user group are deactivated in the application unless they are associated with another active application group that is managed from JumpCloud.

Group Deletion

• Managed groups deleted in JumpCloud are deleted in the application.
• All members of the deleted group are deactivated in the application, unless they are associated with another active application group that is managed from JumpCloud.

Disabling Group Management

• You can disable group and group membership management by unchecking the Enable management of User Groups and Group Membership in this application option.
• The managed groups and group membership are left as-is in the application.
• JumpCloud stops sending group membership information for the user, but the user’s identity will continue to be managed from JumpCloud.

Creating a new JumpCloud Application Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Click + Add New Application.
4. Type the name of the application in the Search field and select it.
5. Click Next.
6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.
7. If this is a Bookmark application, enter its URL in the Bookmark URL field.
8. Click Save Application.
9. If successful, click:
   • Configure Application and go to the next section.
   • Close to configure your new connector at a later time.

Configuring the SSO Integration

To configure JumpCloud

1. Create a new application or select it from the Configured Applications list.
2. Select the SSO tab.
3. Replace any instances of <YOUR_SUBDOMAIN> with the name of your WorkRamp subdomain.
4. Add or change any desired attributes.
5. Click save.

To download the certificate

1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
2. Select the SSO tab and click IDP Certificate Valid > Download certificate.

To Configure WorkRamp

1. Contact the WorkRamp Support team and request that they enable SAML 2.0 for your account.
2. Attach the following information to your request:
   • Identity Provider Single Sign-On URL – JumpCloud IDP URL.
   • Certificate – attach the certificate downloaded in the previous section.
3. The WorkRamp Support team will process your request. After receiving a confirmation email, you can start assigning people to the application.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
3. Select the User Groups tab. If you need to create a new group of users, see Get Started: Groups.
4. Select the check box next to the group of users you want to give access.
5. Click save. 

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO authentication workflow(s)

IdP Initiated

• Access the JumpCloud User Console.
• Select the Service Provider icon.
• This should automatically launch and login to the application.

SP Initiated

• Navigate to your Service Provider application URL.
• You will be redirected to log in to the JumpCloud User Portal.
• The browser will be redirected back to the application and be automatically logged in.

Configuring the Identity Management Integration

To Configure WorkRamp

1. To get access to your token, contact the WorkRamp Support team.

To Configure JumpCloud

1. Create a new application or select it from the Configured Applications list.
2. Select the Identity Management tab.
3. Select the Enable management of User Groups and Group Membership in this application checkbox if you want to provision, manage, and sync groups in WorkRamp from JumpCloud.
4. Click Configure.
5. In the Token Key field, paste the Token provided by WorkRamp.
6. Click Activate. 
7. You will receive a confirmation that the Identity Management integration has been successfully verified.
8. Click save.

Attribute Mappings

The following table lists attributes that JumpCloud sends to the application. See Attribute Considerations for more information regarding attribute mapping considerations. 

Learn about JumpCloud Properties and how they work with system users in our API. 

Importing Users

This functionality is helpful if users have already been created in the application but have not been created in JumpCloud.

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application and click to open its configuration panel. 
4. Select the Identity Management tab.
5. Click manual import.
6. Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:

• New – The user has not been imported.
• Imported – user has been imported and has an account in JumpCloud.

7. Click import.

• If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users. 
• If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete.

8. You can now connect and grant users access to all their JumpCloud resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.

Removing the Integration

To deactivate the IdM Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
5. Click confirm. 
6. If successful, you will receive a confirmation message.

To deactivate the SSO Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Select the SSO tab.
5. Scroll to the bottom of the configuration.
6. Click Deactivate SSO. 
7. Click save. 
8. If successful, you will receive a confirmation message.

To delete the application

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to delete and click to open its details panel.
4. Check the box for the application.
5. Click Delete.
6. Enter the number of the applications you are deleting
7. Click Delete Application.
8. If successful, you will see an application deletion confirmation notification.