Integrate with AlexisHR

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials. Automatically provision, update and deprovision users and groups in AlexisHR from JumpCloud using the Identity Management (SCIM) integration. Leverage this integration to centralize user lifecycle, user identity, and group management in JumpCloud for AlexisHR. Save time and avoid mistakes, as well as potential security risks, related to manually creating users.

Read this article to learn how to integrate with AlexisHR. 

Prerequisites

  • A JumpCloud administrator account.
  • An AlexisHR user account with administrator permissions.
  • An AlexisHR Enterprise plan.
  • Your AlexisHR connection name

Important Considerations

  • AlexisHR supports IDP initiated SSO.
  • If you need to update the SCIM token key, you must deactivate the IdM integration, update the token key, and then reactivate the integration.

Attribute Considerations

  • A default set of attributes are managed for users. See the Attribute Mappings section for more details.
  • The following attributes are not supported:
    • manager
    • division

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Navigate to USER AUTHENTICATION SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.

Note:

If this is a Bookmark Application, enter your sign-in URL in the Bookmark URL field.

  1. Click Save Application.
  2. If successful, click:
    • Configure Application and go to the next section.
    • Close to configure your new application at a later time.

Configuring the SSO Integration

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. Replace any instances of YOUR_CONNECTION_NAME with your AlexisHR connection name.
  4. Add or change any attributes.
  5. Click save.

Download the certificate

  1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
  2. Select the SSO tab and click IDP Certificate Valid > Download certificate.

Tip:

The certificate.pem will download to your local Downloads folder.

To configure AlexisHR

  1. Log in to your AlexisHR company site as an administrator.
  2. Navigate to Settings > SAML Single sign-on > New identity provider.
  3. Enter the following information:
    • Identity provider SSO URL – copy and paste the JumpCloud IDP URL.
    • Identity provider sign out URL – enter https://console.jumpcloud.com/userconsole.
    • Public x509 certificate – copy and paste the contents of the certificate downloaded in the previous section.
  4. Click Create identity provider.
  5. When the SAML Single Sign on window appears, ensure it matches the configuration in JumpCloud.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Configuring the Identity Management Integration

To configure AlexisHR

  1. Log in to AlexisHR Admin Console.
  2. Navigate to Settings > Access tokens.
  3. Enter a Name and Description in the corresponding fields and click Save.
  4. A pop-up window will appear with the token in it. Copy the token.

Warning:

The Client ID and Secret (token) may only be shown once. Copy them to a secure location, like the JumpCloud Password Manager, for future reference.

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the Identity Management tab and click Configure.
  3. In the Token Key field, paste the token generated in the previous section.
  4. Click Activate.
  5. If successful, click save.
  6. You will receive a confirmation that the Identity Management integration has been successfully verified.

Attribute Mappings

The following table lists attributes that JumpCloud sends to the application. See Attribute Considerations for more information regarding attribute mapping considerations. 

Learn about JumpCloud Properties and how they work with system users in our API

AlexisHR User Attributes

JumpCloud Property JumpCloud UI SCIM v2 Mapping Alexishr Value
username Username userName userName
email Company Email emails.value emails.value
displayname Display Name displayName displayName
firstname First Name name.givenName name.givenName
lastname Last Name name.familyName name.familyName
active Status active active
jobTitle Job Title jobTitle title
addresses.streetAddress Work Street Address addresses.streetAddress addresses.streetAddress
addresses.locality Work City addresses.locality addresses.locality
addresses.region Work State addresses.region addresses.region
addresses.postalCode Work Postal Code addresses.postalCode addresses.postalCode
addresses.country Work Country addresses.country addresses.country
phoneNumbers.value Work Phone phoneNumbers.value phoneNumbers.value
employeeIdentifier Employee ID externalId externalId
company Company organization organization
department Department department department
costcenter CostCenter costcenter costcenter

Importing Users

This functionality is helpful if users have already been created in the application but have not been created in JumpCloud.

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application and click to open its configuration panel. 
  4. Select the Identity Management tab.
  5. Click manual import.
  6. Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:
    • New – user has not been imported.
    • Imported – user has been imported and has an account in JumpCloud.

Tip: Try using the New Users-only filter when selecting users to import. This will move all of your new users to the top of the list, making them easier to identify and select.

  1. Click import.
    • If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users. 
    • If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete.
  1. You can now connect and grant users access to all their JumpCloud resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.

Warning: Imported users must be members of a user group bound to an application for JumpCloud to manage their identity in, and access to, the application.

SCIM Directory Insights Events

The following Directory Insights (DI) events provide visibility into failures and detailed information about the user and group data being added or updated from HR or other external solutions to JumpCloud.

Note:

Customers with no package or the SSO Package will need to add the Directory Insights à la carte option. Directory Insights is included in all other packages.

SCIM DI Integration Events

Event Name Event Description
idm_integration_activate Logged when an IT admin attempts to activated new SCIM Identity Management integration.
idm_integration_update Logged when an IT admin attempts to update a configured and activated SCIM Identity Management integration.
idm_integration_reauth Logged when an IT admin attempts to change the credentials for an activated SCIM Identity Management integration.
idm_integration_delete Logged when an IT admin attempts to deactivate an activated SCIM Identity Management integration.

SCIM DI User Events

Event Name Event Description
user_create_provision Logged when JumpCloud tries to create a new user in service provider application.
user_update_provision Logged when JumpCloud tries to update an existing user in service provider application.
user_deprovision Logged when JumpCloud tries to change an existing user to inactive in the service provider application.
user_delete_provision Logged when JumpCloud tries to delete an existing user in service provider application.
user_lookup_provision Logged when JumpCloud encounters an issue when trying to lookup a user to determine if the user needs to be created or updated.

SCIM DI Group Events

Event Name Event Description
group_create_provision Logged when JumpCloud tries to create a new group in service provider application.
group_update_provision Logged when JumpCloud tries to update an existing group in service provider application.
group_delete_provision Logged when JumpCloud tries to delete an existing group in service provider application.

Removing the Integration

Important:

These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.

To deactivate the IdM Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
  5. Click confirm
  6. If successful, you will receive a confirmation message.

To deactivate the SSO Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO or Deactivate Bookmark
  7. Click save
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete.
  4. Check the box next to the application to select it.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.

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