Integrate with Adobe Sign

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.

Read this article to learn how to integrate with Adobe Sign. 

Prerequisites

  • A JumpCloud administrator account
  • JumpCloud SSO Package or higher or SSO à la carte option
  • An Adobe Sign administrator account
  • Your Adobe Sign subdomain name

Important Considerations

  • Adobe Sign SAML app requires that you claim your Adobe domain in order to be able to enable Single Sign On for the instance. See Adobe Sign Domain Claiming for more information

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Navigate to USER AUTHENTICATION SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.

Note:

If this is a Bookmark Application, enter your sign-in URL in the Bookmark URL field.

  1. Optionally, expand Advanced Settings to specify a value for the SSO IdP URL. If no value is entered, it will default to https://sso.jumpcloud.com/saml2/<applicationname>.

Warning:

The SSO IdP URL is not editable after the application is created. You will have to delete and recreate the connector if you need to edit this field at a later time.

  1. Click Save Application.
  2. If successful, click:
    • Configure Application and go to the next section
    • Close to configure your new application at a later time

Configuring the SSO Integration

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. Replace any instances of SUBDOMAIN with your Adobe Sign subdomain name.
  4. Add or change any desired attributes.
  5. Click save.

Download the certificate

  1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
  2. Select the SSO tab and click IDP Certificate Valid > Download certificate.

Tip:

The certificate.pem will download to your local Downloads folder.

To configure Adobe Sign

  1. Login to Adobe Sign as an administrator.
  2. Navigate Account > Account Settings > SAML Settings
  3. For SAML Mode, choose either SAML Allowed or SAML Mandatory.

Note:

If you choose SAML Mandatory, select the Allow Adobe Sign Account Administrators to log in using their Adobe Sign Credentials checkbox. You will still be able to login with an admin account here: Adobe Sign.

  1. Enter a dedicated Hostname value.

Tip:

The Hostname is your Adobe domain name. When entered, your hostname becomes part of the Assertion Consumer URL, the Single Log Out (SLO) URL, and Single Sign-On (Login) URL.

  1. In the User Creation section:
    • Check Automatically add users authenticated through SAML in order to enable SAML-based provisioning.
    • Optional: Check the Automatically make pending users in my account active checkbox.
  2. In the Identity Provider (IdP) Configuration section, enter the following information:
    • Entity ID/Issuer URL – copy and paste the JumpCloud IdP Entity ID
    • Login URL/SSO Endpoint – copy and paste the JumpCloud IDP URL
    • Logout URL/SLO Endpoint – enter https://console.jumpcloud.com/userconsole (this will return users to the JumpClou User Portal when they sign out)
    • IdP Certificate – copy and paste the contents of the certificate downloaded in the previous section
  3. In the Adobe Sign SAML Service Provider (SP) Information section, note the domain value from the Assertion Consumer URL and ensure it matches the value in JumpCloud.
  4. Click Save.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO authentication workflow(s)

IdP Initiated

  • Access the JumpCloud User Console.
  • Select the application’s tile.
  • The application will launch and login the user.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Removing the SSO Integration

Important:

These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.

To deactivate the SSO Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO
  7. Click save
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete.
  4. Check the box next to the application to select it.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.
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