Get Started: Enterprise Portal (Preview)

JumpCloud’s Enterprise Portal (EP) centralizes the control and management of multiple organizations from one dashboard. The EP enables Enterprise Admins to do their work more efficiently, from a single, browser-based portal. Enterprise Admins can view top-level data for their managed orgs at-a-glance. They can also securely launch full management sessions from the EP for any sub organization in their Enterprise Portal.

Terminology:

• Enterprise Portal: Portal where Enterprise Admins manage settings for multiple organizations under one Enterprise Configuration. Differs from the JumpCloud Admin Portal, which is for one organization
  • Enterprise (formerly Enterprise Configuration): Centralized hub for all the organizations' objects in the Enterprise Portal. Items can be created and shared for organizations in the Enterprise Portal from this hub
• Organizations: A division of the enterprise (for example a region or a country) that maintains its own users, devices, and resources

Prerequisites:

• EP is enabled for your account

Considerations:

• You can only access the Enterprise Portal by clicking Launch Admin Portal in your User Portal
• The “Enterprise” option only appears in the Global Selector if the admin has Enterprise Admin access:
  • Having Enterprise Admin access automatically grants access to all organizations — no exceptions. This behavior is default and cannot be altered
• Organization Admins (admins without Enterprise Admin access) see only the organizations they have been explicitly granted access to, and the Enterprise option does not appear in their selector
• Users and devices must be created at the organization level

Enterprise Portal Login

1. Log in to your JumpCloud Enterprise Portal from the User Portal by clicking Launch Admin Portal.

2. You will always start on the Organizations page.

Enterprise Portal Left Navigation

Your Enterprise Portal has a Left Nav that is similar to the JumpCloud Admin Portal:

• Organizations
  • Create, launch, view, and manage your orgs
  • See Manage Organizations in the Enterprise Portal to learn more
• Monitoring
  • View all Alerts and Access Risks
  • See Device Monitoring and Alerting in the Enterprise Portal and Get Started: Access Risk Detection to learn more
• Identity Management
  • View all users, groups and directory integrations
  • See the following to learn more:
    • Manage Users in the Enterprise Portal
    • Manage Admins in the Enterprise Portal
    • Manage Administrator Roles and Access in the Enterprise Portal
    • Promoting Users to Administrator Role in the Enterprise
    • Manage Users and Groups in the Enterprise Portal
• Device Management
  • View all existing devices, add new, or perform a variety of other actions for devices.
  • See the following to learn more:
    • Devices in the Enterprise Portal
    • Device Management (MDM) for Organizations in the Enterprise Portal
    • Run Ad Hoc Commands on Devices in the Enterprise Portal
    • Manage Command Templates in the Enterprise Portal
    • Policies in the Enterprise Portal
    • Create a Mac Recovery Lock Policy
• Access
  • View SSO Applications, Access Requests, AI and SaaS Management, AI Gateway, Vault, LDAP and Radius
  • See SSO Applications in the Enterprise Portal and Integrate with Google SSO in the Enterprise Portal
• Workflows
  • View workflows used to automate common identity, device and access tasks
  • See Get Started: Workflows to learn more
• Security
  • View Conditional Access and Password Policies, Lists, MFA Configurations and Device Trust
  • See Configure Global MFA to learn more
• Insights
  • View Reports and Directory Insights
  • See JumpCloud Directory Insights to learn more
• Settings
  • View the settings for your Enterprise Portal
  • See Settings in the Enterprise Portal to learn more

Enterprise Portal Top Menu

• Live Chat: Access support options, such as submitting a support ticket, submitting an enhancement request, viewing the JumpCloud Knowledge Base, or talking with Professional Service
• Support: Access the Case Portal
• What's New: See a list of the latest Help Center articles and updates
• Global Selector: Access your different organizations and launch from this dropdown
• AI Assistant: Access AI Assistant to help manage your organizations

Using the Global Selector

1. In the top right corner of your EP, click the Global Selector to see a list of all of your organizations.
2. Click on any organization to launch its Admin Portal.

Enterprise Portal Profile Menu

1. In the bottom left corner, click your name. 
2. The menu has multiple options for you to select from:
   • Logout: Log out of the EP
   • Change Your Password: See Reset Passwords to learn more
   • Launch User Portal: See Get Started: User Portal to learn more
   • My API Key: See JumpCloud APIs to learn more